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Traveler Reviews M-One Hotel Sentul
Number of reviews per page
20
20
40
40
Customer reviews
F***a
6.9
/10
Reviewed 13 week(s) ago
Overall, everything is good and the staff are friendly, but the only thing that's lacking is that the AC isn't cold.
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S***n
10.0
/10
Reviewed 14 week(s) ago
Hotel staff are friendly and helpful 👍
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Verified Traveler
Business
9.1
/10
Reviewed 27 week(s) ago
An old hotel that's still standing, I got room 510, it's comfortable, has ample parking, easy access to the city center, and is close to Pakansari Stadium. The staff is friendly and responsive, and the breakfast menu is standard. Besides being a place to stay, it also serves as a wedding venue. I was quite disturbed by the wedding activities, especially the sound of children running around joking around.
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l***n
8.8
/10
Reviewed 30 week(s) ago
The food is decent, good for fried rice, tiaw cakes, chicken, porridge, courier, whole fruit, coffee
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CG
Charles G.
Business
10.0
/10
Reviewed 40 week(s) ago
For 700 thousand Rupiah, I was satisfied with the hotel. At first, it seemed like an old hotel, but when we were given room 1, it turned out to be an extraordinary, very cheap house for that price.
Access is close to Pekan Sari, there is an Alfamart near the hotel. After we checked out, when we got back to get the car, we were still allowed to take a shower.
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Accommodation's Reply
28 Aug 2025
Thank you for choosing m one Hotel as your meeting/staycation destination. We hope you will return to our hotel again at another time and opportunity. Best regards.
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ra
ria a.
Leisure
8.5
/10
Reviewed 47 week(s) ago
the food is quite good, but when we went there the swimming pool was being rehabilitated
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Accommodation's Reply
28 Aug 2025
First of all, we would like to thank you for choosing to stay at m one Hotel with your family. We sincerely apologize for any shortcomings in our service. Please note that the hotel's swimming pool is currently under renovation, so we cannot provide the best service yet. We hope to be able to provide the best service in the future. Thank you.
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d***r
Leisure
8.5
/10
Reviewed 55 week(s) ago
Overall it's good, but many room facilities are not provided and must be requested at the reception. It's okay.
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C***E
Business
8.5
/10
Reviewed 55 week(s) ago
The place is okay and comfortable, but unfortunately the bathroom is not very clean and the water is not very fresh.
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1 people find it helpful
V***y
Transit
6.2
/10
Reviewed 74 week(s) ago
The room smells strongly of cigarettes even though I requested a no smoking room. There are small cockroaches in the room. There are hair marks in the bathroom from previous guests. The AC is not cold. For this price, it is very overpriced
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3 people find it helpful
V***y
Transit
6.5
/10
Reviewed 74 week(s) ago
Asked for a non-smoking room, but there was still a very strong cigarette smell. Even in the extra bed that I ordered for my husband, my husband's pants and shirt smelled very strong. There were small cockroaches in the room. The color of the towels and sheets and bed covers were very dull. The friendliness of the reception staff was good and the breakfast menu was not varied with standard flavors. In my opinion, at this price, it is very overpriced. I ordered an executive room but didn't get a window, access was up and down stairs.
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2 people find it helpful
H***l
9.4
/10
Reviewed 84 week(s) ago
Super helpful staff, very satisfied with their service.
2 people find it helpful
A***u
5.0
/10
Reviewed 96 week(s) ago
The hotel is quiet, a bit creepy, the air is not good, the room is taro in the basement, stuffy, smelly, very dusty.. with a price above 500k, it's really worth it, luckily, it's just a ride waiting for the car at the workshop... btw the air is horrible
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1 people find it helpful
I***A
Business
6.3
/10
Reviewed 99 week(s) ago
Actually, for the price of 600 thousand per night, I was a bit disappointed because, 1. I got a room in the basement which had no windows at all, let alone a smoking room. So the room felt very stuffy. 2. Lots of cockroaches, small spiders and ants coming out from behind the TV. 3. Maybe because the building is directly next to the karoke place, so at night it is disturbed by the noise of the karoke which makes the walls of the room shake a bit. 4. Check-in time was a little long, I got it at 2pm because the room was being prepared.
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1 people find it helpful
J***i
Leisure
6.9
/10
Reviewed 101 week(s) ago
The first room the AC was not cold. Moved to another room and the AC wasn't cold enough so the air in the room wasn't comfortable, the bathroom shower broke and then broke. Tv is also ssh turned on.
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3 people find it helpful
R***a
8.4
/10
Reviewed 107 week(s) ago
The AC is hot, not recommended at all, the service takes a long time to call a technician, the bathroom is cramped.
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I***n
9.4
/10
Reviewed 110 week(s) ago
The staff service is great. Only a little problem with the toilet which is a little clogged. The rest is okay.
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N***i
Leisure
5.9
/10
Reviewed 111 week(s) ago
Kamar panas banget mpe malam-malam complain katanya emang semua kamar begitu, koridor panas pengap, kamar mandi ada bekas rokok, kolam renang jorok (sore dan pagi sama aja), sarapan dikasih nasi goreng, teh dan buah semangka. Kapok sih kesini.
2 people find it helpful
SA
Seouliena A.
5.9
/10
Reviewed 118 week(s) ago
Dapat kamar di pojok, tidak dapat sinyal wifi. Hotel sebelahnya bar dan karaoke. Tidur malam tidak nyenyak suara jedag jedug terdengar. Air panas tidak menyala.
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Efrinal S.
6.0
/10
Reviewed 137 week(s) ago
In executive class, drinking water must be requested, there is no sugar and spoons, there is no hotel soap, the bed sheets are not neat, the pillows are a bit smelly.
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Steven S.
5.9
/10
Reviewed 138 week(s) ago
Actually, the service, rooms and facilities are good. But you can be honest. I ordered a non-smoking room. But the smell of cigarettes doesn't go away. In terms of delicious food, the only choice of rice is white rice. Thank you 🙏.