8.1
Very Good
From 233 reviews
Provided by travelers on
Cleanliness
8.1
Room Comfort
8.0
Meal
7.6
Location
8.0
Service and Facilites
8.1
People often mention about Dragon Palace Hotel
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Distance to City Center (1)
Accessibility (1)
Wifi (1)
Activity Option (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
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Traveler Reviews Dragon Palace Hotel
Number of reviews per page
20
40
Customer reviews
b***r
Business
8.5
/10
Reviewed 28 week(s) ago
Strategic location, limited TV channels
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1 people find it helpful
Accommodation's Reply
24 Jan 2025
Warm Greetings from Dragon Palace Hotel. Previously, we from Dragon Palace Hotel would like to say thank you for staying at our hotel. Thank you also for the review because for us this will make us better in the future. We apologize for our TV channel in the repair of the equipment for the TV channel. Next Trip we guarantee our TV channel is back to normal. And we apologize for the inconvenience during your stay at Dragon Palace Hotel. Thank you
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H***a
Transit
6.3
/10
Reviewed 72 week(s) ago
The price doesn't worth it with the hotel facilities.
3 people find it helpful
Aswar K.
6.0
/10
Reviewed 124 week(s) ago
Tidak ada lemari, tidak ada tissue, sabun mandi, parah. Sudah mahal ambil type suite. Harga 800 lagi. Parahnya. Sarapan gak ada di sediakan. Aneh.
3 people find it helpful
RH
Roahmayani H. A.
5.1
/10
Reviewed 127 week(s) ago
Sech is good, but the equipment is very lacking, such as drinking water, tissue, towels, sandals. And the room doesn't match what is shown in the photo. Thank you 🙏.
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2 people find it helpful
adytya m.
8.5
/10
Reviewed 128 week(s) ago
Pretty good and fast response steady.
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2 people find it helpful
Ade
8.5
/10
Reviewed 166 week(s) ago
It was very pleasant staying at the Dragon Palace Hotel Ternate, the staff were very friendly and spry, the rooms were clean, the bathroom was also clean, only the tv signal often crashed. Overall okay and will come back someday.
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2 people find it helpful
Accommodation's Reply
07 Jun 2022
Dear Mother. Sukarmi,
Thank you for your feedback and advice so that we can provide even better services and products.
We look forward to welcoming you back, successful and healthy always.
Best regards,
Aditya Wisnu B
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SA
Saiful A.
8.5
/10
Reviewed 168 week(s) ago
Very happy to stay at the Dragon hotel, clean rooms, great waiters, the response of the hotel guard was right when I asked for help, immediately helped and was very friendly, if you can give input, it might be better for the breakfast menu, which lacks variety but tastes good.
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2 people find it helpful
Accommodation's Reply
07 Jun 2022
Dear Mr. Syaiful,
Thank you for the trust you have given by staying at Dragon Palace Hotel Ternate by Amazing Hotels & Resorts.
Thank you for the feedback and advice that you have given us and it will be our concern to provide even better service and products.
We look forward to your next visit. Success and always healthy.
Best regards,
Aditya Wisnu B
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AZ
Ach Z. A. R.
9.7
/10
Reviewed 172 week(s) ago
Pelayanannya cukup lumayan memuaskan.
1 people find it helpful
YA
Yush A.
9.7
/10
Reviewed 188 week(s) ago
Cleanliness, comfort, friendliness, the best.
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1 people find it helpful
Accommodation's Reply
05 Jan 2022
Dear Mr. Yusran,
We thank you for trusting Mr. Yusran Abubakar to stay at our hotel. We are happy to serve Mr. Yusran Abubakar and very happy to hear about his pleasant experience while staying at our hotel.
We are committed to always be able to provide the best quality of service and hotel products, with the hope that we can welcome you again and at the same time always provide a pleasant stay experience again in the future.
Once again, thank you for taking the time to share this experience and we look forward to welcoming you back, best regards.
Greetings,
General Manager
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R
Rahmatiah
8.5
/10
Reviewed 189 week(s) ago
Thank you for the kind and friendly play, the rooms are also comfortable.
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2 people find it helpful
Accommodation's Reply
05 Jan 2022
Dear Mrs. Rahmatiah,
We thank you for trusting Mrs. Rahmatiah to stay at our hotel and of course very happy to hear about Mrs. Rahmatiah's pleasant experience.
We are committed to always be able to provide the best quality of service and hotel products, with the hope that we can welcome you again and at the same time provide a good stay experience again to Mrs. Rahmatiah in the future.
Once again, thank you for taking the time to share this experience and we look forward to welcoming you back, best regards.
Greetings,
General Manager
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Dahri s.
5.1
/10
Reviewed 222 week(s) ago
There is no trash can in the room, ask to put floor 2 but told to floor 1, there are no tissues in the room. WiFi also doesn't work.
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3 people find it helpful
Ardiansyah
Business
8.5
/10
Reviewed 305 week(s) ago
Great, comfortable, clean and good service.
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2 people find it helpful
Joshua T.
Business
6.0
/10
Reviewed 308 week(s) ago
Rooms are not suitable, lots of mosquitoes, dirty tolilet and there is a leaky faucet, musty smell, no tissue, bad breakfast (very little food menu).
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2 people find it helpful
CT
CHANDRA T.
Family
9.7
/10
Reviewed 322 week(s) ago
The hotel is clean and well-maintained, has a large and safe parking lot, a friendly and courteous receptionist. the officer was very responsive and fast. The hot water in room 208 doesn't work, waiting for about 10 minutes to flow but still no hot water, just plain breakfast, only rice, boiled eggs and stir-fried long beans. Please add bread and sellers. understand according to the budget.
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1 people find it helpful
Leman T.
Business
8.5
/10
Reviewed 327 week(s) ago
Close to the destination, friendly receptionist and crew.
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3 people find it helpful
Melissa
Business
6.8
/10
Reviewed 327 week(s) ago
The rooms are really good and clean, but it’s not soundproof and I can still some workers doing repair work around 10 pm which made me couldn’t rest. The pillows are a bit hard though.
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CJ
C J A. P.
Business
6.0
/10
Reviewed 330 week(s) ago
Lots of mosquito, the AC and rooms feels dusty (got sore throat in the middle of sleep)
1 people find it helpful
Ridwan J.
Romantic
9.7
/10
Reviewed 332 week(s) ago
It's fun because the rooms are clean and the service is good.
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1 people find it helpful
Deddy Y. P. D.
Business
9.7
/10
Reviewed 332 week(s) ago
The hotel is clean, has high WiFi and friendly service.
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1 people find it helpful
Ridwan J.
9.1
/10
Reviewed 333 week(s) ago
My experience at Hotel Dragon is very pleasant, even rooms are business.
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