GK
Go Kevin
10.0
/10
Reviewed 1 week(s) ago
Friendly staff, excellent service.
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Aston Pluit Hotel & Residence
Explore Aston Pluit Hotel & Residence
Overall Ratings & Reviews Aston Pluit Hotel & Residence
Traveloka (7,033)
Other sources (304)
8.3
Very Good
From 7,033 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.4
Meal
8.3
Location
8.5
Service and Facilites
8.3
People often mention about Aston Pluit Hotel & Residence
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Bedroom (72)
Staff Friendliness (66)
Room Space (63)
Ambiance (57)
Accessibility (54)
Family Friendly (51)
Bathroom (51)
Hotel Area (50)
Distance to City Center (49)
Taste (46)
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Traveler Reviews Aston Pluit Hotel & Residence
Number of reviews per page
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40
Customer reviews
W***y
9.4
/10
Reviewed 1 week(s) ago
Everything is very okay, minus the shower room is too narrow.
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t***i
Staycation
8.2
/10
Reviewed 2 week(s) ago
But I found a small cockroach on the desk.
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DA
Dini A.
Leisure
5.7
/10
Reviewed 2 week(s) ago
The hotel is becoming increasingly neglected. I stayed there solely because of its proximity to the airport.
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Arlien S. N.
10.0
/10
Reviewed 2 week(s) ago
Highly recommended. There are no downsides, it's simply the best. We really enjoyed our stay at Aston Pluit.
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1 people find it helpful
Y***s
Staycation
9.7
/10
Reviewed 3 week(s) ago
The rooms are spacious, comfortable, and well-maintained. The restaurant's food is also excellent, with a wide variety, and the lobby offers a relaxing place to drink coffee and smoke.
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Y***i
10.0
/10
Reviewed 4 week(s) ago
Ok comfortable
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Verified Traveler
Business
8.5
/10
Reviewed 5 week(s) ago
Keep up the good work and spirit
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2 people find it helpful
AH
Anom H.
6.8
/10
Reviewed 5 week(s) ago
The service was strange. We were asked three times if we wanted breakfast, but we still had to eat, and our plates were cleared away, as if we were being kicked out mid-meal. The staff were rude, opening the door as they pleased, and had no manners.
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1 people find it helpful
Accommodation's Reply
25 May 2026
Dear Ms./Mrs. Anom H., Thank you for taking the time to write a review about your stay. We apologize for any inconvenience you experienced, particularly regarding the breakfast service and the impolite behavior of our staff. We have forwarded your feedback to the relevant department for immediate evaluation and improvement to prevent such incidents from happening again in the future. We greatly appreciate your feedback and suggestions, which we use to improve the quality of our service. We hope to welcome you back again and provide you with a better stay in the future. Sincerely, The Hotel Management
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R***u
Staycation
10.0
/10
Reviewed 6 week(s) ago
Clean rooms, friendly staff, comfortable rooms, delicious food👍
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E***a
Leisure
10.0
/10
Reviewed 6 week(s) ago
Clean hotel, friendly staff, delicious food.
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Verified Traveler
Staycation
10.0
/10
Reviewed 7 week(s) ago
It was a very memorable stay at Aston Hotel Pluit, easy access to everywhere, the food was delicious and had lots of variety.
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H***m
Staycation
10.0
/10
Reviewed 8 week(s) ago
Nice hotel, friendly staff and clean rooms
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H***m
10.0
/10
Reviewed 8 week(s) ago
Nice hotel, friendly staff and clean rooms
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Y***s
10.0
/10
Reviewed 9 week(s) ago
Clean, comfortable, friendly service.
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S***h
Leisure
9.7
/10
Reviewed 9 week(s) ago
The rooms are large, the spa service is 24 hours, the staff are friendly.
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RK
Rezky K.
10.0
/10
Reviewed 10 week(s) ago
It was really fun, the staff was very friendly, and the kids were happy.
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1 people find it helpful
HP
Hardy P.
Staycation
9.4
/10
Reviewed 10 week(s) ago
Thank you, Aston.
This is my third stay here. Thank God, yesterday I was greeted by the receptionist, kitchen crew, and even escorted to my room by the management. Overall, it was very good. I hope Aston Hotel continues to be successful.
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1 people find it helpful
Syarifah
Staycation
10.0
/10
Reviewed 11 week(s) ago
Very comfortable and very beautiful atmosphere
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S***l
Leisure
9.1
/10
Reviewed 12 week(s) ago
Don't remove the chocolate fountain
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