The hotel is not well maintained, the AC is hot, even though I have changed the room twice, it is still hot and not cold, and cleanliness is lacking.

It's a great place, close to everything you need to eat. Keep it up and make it even better in the future.

The AC is not very cold, if you don't have to, you really don't want to stay here.

The hotel staff was polite and courteous, but the room amenities were less than ideal. It was dark and the roof was covered in mold. The facilities were functional, although many were in disrepair. Sorry about that.

The hotel staff was nice and friendly, but the room was extremely dirty. Even the toilet still had urine residue from the previous guest that hadn't been cleaned. The bathroom was also dirty. There was trash and dust under the mattress. The sheets and blankets looked like they had never been changed, only the pillowcases were new. Room upgrades were impossible, whether because they were full or not, I don't know. The hallway lights were out. But the location is strategic for getting to the airport. So think twice about staying here.

Friendly hotel staff, good service.

The staff is friendly, access to the airport is also close.

The room was not comfortable, the AC was not cold, and there was no TV remote.

I swear the AC isn't cold, it's hot! I've complained, that's it.

Friendly service and staff, clean rooms.

The staff is very friendly and the cleanliness is quite good.

No expectations needed, please make sure the room and cleanliness.

For a hotel in the 200s, it was incredibly uncomfortable. The corridors were dark and slippery due to stagnant water. The rooms smelled bad, the furniture was worn out, and only one light could be turned on.

Good service, clean rooms. I've only ever had rooms where the mattresses wobbled, making them uncomfortable and noisy.

I've been a regular customer since before the airport moved to a new location... Still consistent. Friendly service.

Everything was fine, but towels weren't provided, and there were cigarette burns on the night light. The staff was very friendly, and the place was easily accessible.

The room was dirty and the walls were moldy. Only a few lights were on. The bathroom smelled and the water wasn't hot. The sheets and blanket were stained. The beach room was dirty and covered in cigarette ash.

Please improve the cleanliness again.

Clean room. Clean bathroom. I got the top floor room for my family. We only got one meal in the morning. The service was great. Thanks from Malang.

The room was clean, the AC was cool, but the outdoor AC was a bit noisy. The staff was friendly, and the bathroom was okay. Otherwise, it's fine. I recommend it. I'll stay here again next time I'm in Jambi.