I like to go to a hotel that is friendly and comfortable for children, the first time I saw the reviews and videos I really liked it so I immediately booked it, but after arriving it was very uncomfortable. The first was the check-in time, which was supposed to be at 3:00 PM, it was delayed to 4:45 PM, and that was after I had to keep standing in front of the reception desk, fortunately it was helped by a welcome drink which I think was an initiative from the staff who saw that we were all too tired with the check-in problem and the friendliness of the staff who even in the hot weather still gave a smile. Secondly for the private pool, even though there was a written schedule, many people still entered outside the schedule, I hope the staff can be a little more aware of the schedule. Hopefully this review can help the hotel so that in the future they can be better in handling problems in the field.