The hotel was better than expected for the price. It's located in the city center.

Satisfying, comfortable, nice staff.

Good service, helpful staff

It's nice, close to everywhere 🥰, and the food is also delicious.

I booked 3 rooms: 2 deluxe rooms and a family room, and all of them specified "No Smoking." However, I was given a separate floor for one of the rooms. There were several problems: 1. The rooms weren't on the same floor. 2. One room was assigned a smoking area even though it had clearly been requested as "No Smoking." 3. The room was incredibly dirty, the bathroom was also dirty, and even the AC in my room on the first floor was hot. 4. The AC in the family room on the fourth floor was so hot that my son and father couldn't sleep. Despite being exhausted, we had to call a technician at 4 a.m. to fix it before we could sleep. -- Regarding point 1, the problem was resolved, but a new one arose because we were given a room on the first floor near a 24-hour restaurant, which smelled of cigarettes and was noisy. The hallway was also incredibly dirty. This was our most unpleasant experience, our first stay in Purwokerto at a hotel that wasn't recommended, especially since I was bringing two elderly parents and one person with a disability. -- As for the breakfast, I admit it was quite tasty, both in terms of presentation and taste. This is my first time writing a complaint about the inconvenience of this hotel, which I booked through the app. I hope this complaint will help improve the service and comfort of the Wisata Niaga hotel in the future, and I hope the app can also filter better hotels. Thank you.

I've been here several times, so I usually stay here when I stay.

Comfortable, I'll come back next time. I got a smoking room, so I didn't have to worry about leaving the hotel. This is my first time getting a smoking room.

My first time here and I was really satisfied with the TOP service. Breakfast was ready at 6am and had a wide variety, kid-friendly... awesome and delicious.

Strategic location in the city center. The bedroom is clean but not very spacious (the space is limited for Muslims who want to pray a bit difficult). The AC is cold. The bathroom is clean. The water heater is okay, with a strong water flow. There is a TV, but it can't stream YouTube or Netflix. The refrigerator, cupboard, and amenities are complete. Breakfast is quite good, with a lot of choices.

Friendly staff, cold AC, spacious room

Overall, it was a wonderful, pleasant experience staying at Wisata Niaga Hotel. The room was comfortable and clean, the staff was friendly and helpful, and the food was delicious and varied. Access was easy, close to the TransJakarta bus stop, and the neighborhood was quiet and clean. Recommended👍

Clean hotel, close to the town square, great

The hotel staff is friendly. The rooms are clean and fragrant, with complete amenities including dinner and breakfast. Recommended for transit or vacation in Purwokerto. I'll be back next time I'm on vacation.

The breakfast is really delicious, there's sambal matah, sis😹

Impressive stay experience, friendly staff, suitable for families too, maximum service.

Very comfortable hotel, location close to the city, easy to get everywhere

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I always stay at this hotel whenever I visit Purwokerto because of its very strategic location in the city center, close to everywhere. The breakfast and food are delicious, the price is affordable, and the facilities are still well maintained. The hotel is conveniently located near a mosque and many culinary spots. The atmosphere is comfortable and family-friendly, with a fish pond that can be entertaining for children, and now they’ve added a small playground as well. I think it would be perfect if there were a swimming pool. The only small improvement could be better parking management so it doesn’t feel too crowded. The rooms are clean, and for Deluxe rooms and above, there is a sofa which adds extra comfort. Overall, highly recommended if you’re staying in Purwokerto.

The staff was very helpful. It's just a shame the room needs to be cleaned more because I saw some dirt on the table and in the bathroom.

The hotel is located in the city center, easy to reach, easy to find dinner.