SAME Hotel Malang

Explore SAME Hotel Malang
8.6
Very Good
From 9,157 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.2

Location

8.7

Service and Facilites

8.6

People often mention about SAME Hotel Malang
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Staff Friendliness (152)
Distance to City Center (143)
Bedroom (134)
Ambiance (129)
Room Space (126)
Accessibility (117)
Bathroom (113)
Surroundings (108)
Hotel Area (104)
Check-in/out Time (92)
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Traveler Reviews SAME Hotel Malang

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40
Customer reviews
A***Z
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 hour(s) ago
Friendly staff.. quiet even though it's in the middle of the city.
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R***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Good service. The first impression of the hotel is that you can check in immediately before the check-in time, and breakfast is free for children under 12. It's also close to Klojen and Kayutangan markets.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
Very cool hotel view.
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 day(s) ago
The hotel staff is friendly and the cleanliness is okay. Please post a prohibition on bringing/consuming durian in the rooms, perhaps informing guests before check-in. Thank you.
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D***h
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
When seeking treatment at RSSA, Same Hotel is the closest hotel to RSSA to relieve fatigue.
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ALNIA C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
The staff is very responsive, which I love. The service here is 5-star, I swear.
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 day(s) ago
My two-day stay in Malang was very memorable. The staff was friendly and helpful, and it was close to the city center. I would stay here again if I return to Malang. Thanks.
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H***I
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
The hotel staff is friendly and the service is good. The rooms are also kept clean.
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Krissanto M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 day(s) ago
Hotel good, clean, a lot of food near hotel. Parking was valet. Staff were friendly. Price was worth it.
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I***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Fun. Clean and comfortable.
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Elda K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room was nice, clean, and fragrant. The equipment was also clean.
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I***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Forgot to bring my prayer robe and was immediately loaned one. Awesome!
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Farid S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Comfortable place, near the market and station.
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Verified Traveler
icon-origin-TRAVELOKA
6.7
/10
Reviewed 2 week(s) ago
We checked in at 3:30 PM, and we waited almost half an hour for the room to be ready. Even though we checked in late, it took that long. The room was stuffy and smelly. The bed wasn't a king-size bed, but two single beds combined, making the middle uncomfortable.
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t***o
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The hotel is clean, the surrounding atmosphere is comfortable.
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Jamaludin Z.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The location is quite strategic, clean, the facilities are very good, and the staff are very friendly.
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2 people find it helpful
A***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The staff is friendly and early check-in is allowed.
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2 people find it helpful
A***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
I've stayed here several times and the service is always friendly and good.
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2 people find it helpful
kiki F. C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The lobby staff, room service staff, and security staff were very friendly and helpful. The restaurant menu was very satisfying and affordable.
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2 people find it helpful
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Pros: - Location: Very strategic in the city center, close to Kayutangan, Tugu, and the station. The hotel area is full of cafes, minimarkets, and food stalls, with easy access. - Price: A double bed for 285,000 Rupiah is already very nice, with modern, classic furnishings, clean, and spacious. - Facilities: Quite complete amenities, with three mirrors in the room. - Hospitality: All staff, from the front desk, security, and housekeeping, are very friendly and top-notch! Cons: Unfortunately, I only got one toothpaste instead of two toothbrushes. The AC wasn't cold enough, reaching 18°C. The Wi-Fi wasn't fast enough. Overall, 9/10. I would return and recommend to friends.
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2 people find it helpful
Accommodation's Reply
26 May 2026
Dear Valued Guest, Thank you for staying with us and thank you for taking the time to write such a helpful and constructive review! We apologize for any inconvenience you experienced, particularly regarding the air conditioning not being cool enough and the slow Wi-Fi, which certainly did not meet our standards. We strive to provide a comfortable and memorable experience for all our guests, and we hope your stay was memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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Number of reviews per page
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