Overall Ratings & Reviews Sun Rise House

Traveloka (1,614)
Other sources (6)
8.5
Very Good
From 1,614 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

7.7

Location

8.5

Service and Facilites

8.5

People often mention about Sun Rise House
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Distance to City Center (20)
Staff Friendliness (18)
Bathroom (15)
Hotel Area (15)
Ambiance (14)
Bedroom (13)
Taste (13)
Family Friendly (12)
Surroundings (11)
Accessibility (11)
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Traveler Reviews Sun Rise House

Number of reviews per page
20
40
Customer reviews
A***h
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
You can leave your belongings before check-in, the staff is friendly, the facilities are according to the price.
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1 people find it helpful
Accommodation's Reply
17 Dec 2025
Hello Kak, Thank you so much for your review! We are delighted to hear that you were impressed with our pre-check-in luggage storage service and satisfied with the friendly staff and value-for-money facilities at Sun Rise House. Your compliments mean a lot to us. Sincerely, The Sun Rise House Management
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Ikhsan P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
Everything is great. The most important thing is easy access to the public transportation system. Needs updating and improvement: 1. How to use the television. There's no information about how to use it, as it only supports Netflix and can't watch regular TV channels. 2. The breakfast menu needs to be updated, as there's no information about it. 3. Unfortunately, the rooms aren't very soundproof, so slamming doors is very audible. Overall, everything is good, comfortable, and recommended for events around Sudirman or Monas.
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Accommodation's Reply
17 Dec 2025
Hello Mr./Ms. Kak, thank you so much for taking the time to write such a detailed and constructive review. We are delighted to hear that you were satisfied with your comfortable trip and stay at Sun Rise House. Regarding the issues you mentioned, we apologize for any inconvenience you may have experienced. Your suggestions regarding the television usage, the clarity of the breakfast menu, and the soundproofing in the room have been noted and will be taken into consideration and improved immediately. Thank you for your feedback, especially regarding activities around Sudirman and Monas. We hope to welcome you back again for an even better experience next time. Sincerely, The Sun Rise House Management
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f***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
The staff is very very very friendly, the place is very clean, the only thing I can feel is the wires on the bed because they don't use a mattress on the bed, the shower head needs to be replaced, everything else is Perfecto! no complaints
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Accommodation's Reply
19 Nov 2025
Hello sister, Thank you very much for sharing your experience staying at Sunrise House. We are glad that you were satisfied with the friendliness of the staff and the cleanliness of the accommodation. Your comments about the wire mesh on the bed and shower head will be taken seriously and we will improve our facilities to make your next stay even more comfortable. Best regards, Sunrise House Management
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L***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 36 week(s) ago
Nice place for assignment in Jakarta
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Accommodation's Reply
19 Nov 2025
Hi sister, thank you for sharing your experience at Sunrise House. We are glad you felt comfortable doing your activities in Jakarta. We hope you will come back and enjoy the comfortable atmosphere here again. Best regards, Sunrise House Management
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Puspa P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 38 week(s) ago
A treasure trove in the heart of South Jakarta! Affordable, comfortable rooms, close to the dining area, and a swimming pool! The hot water takes a while to come out, so if you want to take a shower, turn it on first. There are no prayer mats, mukena, or hair dryers available for rent, so make sure you bring them. Breakfast is okay, but don't expect amazing food, as the room rates are also cheap. Will be back for sure!
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Hello sister, Thank you very much for sharing your experience staying at Sunrise House. We are glad that you were impressed with our comfortable room, great location and swimming pool. Thank you for your comments about the hot water, prayer mats, prayer robes, hair dryer and breakfast. We will take your comments into consideration to make your next stay even more comfortable. We hope to welcome you again! Best regards, Sunrise House Management
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H***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
Perfect, nice hotel and friendly.
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Accommodation's Reply
16 Oct 2025
Hello, Thank you so much for your review of Sun Rise House. We are glad you found our hotel comfortable and our team friendly. We look forward to welcoming you back again soon! Best regards, Sun Rise House Management
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N***Y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
Comfy place in the middle of the city
1 people find it helpful
Accommodation's Reply
16 Oct 2025
Hello, Thank you so much for your review of Sun Rise House. We are glad you found it so convenient in the heart of the city. We hope to welcome you back again soon. Best regards, Sun Rise House Management
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Helen W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
Good and nice place, so enjoy to stay.
2 people find it helpful
Accommodation's Reply
16 Oct 2025
Hello, Thank you for taking the time to write a review for Sunrise House. We are glad you enjoyed your relaxing and enjoyable stay at our hotel. We look forward to welcoming you back. Thank you, Sunrise House Management
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Helen W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
Helpful, long stay in here is a good place
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Accommodation's Reply
16 Oct 2025
Hello sister, thank you very much for your review of Sun Rise House. We are glad you found our stay helpful and comfortable. We hope to welcome you back again soon. Best regards, Sun Rise House Management
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Helen W.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 49 week(s) ago
Friendly, helpful staff and safety for living.
1 people find it helpful
Accommodation's Reply
16 Oct 2025
Hello, Thank you very much for your review of Sun Rise House. We are glad that you were satisfied with the friendliness and helpfulness of our staff, as well as the safety of your stay. We look forward to welcoming you back on your next visit. Best regards, Sun Rise House Management
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K***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 50 week(s) ago
Second time staying here. The service is excellent. Security is also excellent. There's security, and you need a key to enter the hotel. Not just anyone can enter. The room was very clean. Breakfast is provided. The staff is very helpful and friendly. It's close to the station. There are also many restaurants, shops, pharmacies, and more nearby. This was a great experience.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Hello Sis, Thank you very much for your review and your loyalty to Sunrise House. We are pleased that you were impressed with our service, safety, cleanliness of our rooms, breakfast, and the courtesy and friendliness of our staff. We are also pleased to know that our hotel's location provides easy access to the train station and surrounding amenities. We look forward to welcoming you back for another enjoyable stay. Best regards, Sunrise House Management
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k***a
icon-origin-TRAVELOKA
7.2
/10
Reviewed 56 week(s) ago
Room reservation cannot be rescheduled
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Accommodation's Reply
16 Oct 2025
Hello, Thank you for sharing your experience at Sunrise House. We apologize for the inconvenience regarding the non-changeable room reservation. Your feedback will be taken into consideration to improve our services in the future. Best regards, Sunrise House Management
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R***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 58 week(s) ago
Complete. Great, good service.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Hello, thank you very much for your review of Sun Rise House. We are glad you were satisfied with our service and experience. We look forward to welcoming you back again soon. Best regards, Sun Rise House Management
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a***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 58 week(s) ago
greater than that i would have been a little disappointed
1 people find it helpful
Accommodation's Reply
16 Oct 2025
Hello, Thank you for sharing your experience at Sunrise House. We appreciate your feedback and will continue to strive to improve the quality of our services and facilities to ensure you have a pleasant stay. Best regards, Sunrise House Management
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h***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 58 week(s) ago
It's good, the staff are friendly, but yesterday the toilet couldn't be flushed heheh🙏
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Hello, Thank you for sharing your experience at Sunrise House. We are glad you were satisfied with the friendliness of our staff. We apologize for the inconvenience caused with the restrooms. Your comments will be taken into consideration for further improvements to our facilities. Best regards, Sunrise House Management
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A***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Nice, clean and affordable for the price of the hotel
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2 people find it helpful
Accommodation's Reply
16 Oct 2025
Hello, thank you very much for your review of Sun Rise House. We are glad that you were satisfied with the cleanliness, quality, and value for money of our accommodation. We look forward to welcoming you back again soon. Best regards, Sun Rise House Management
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Muhammad R. K.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 68 week(s) ago
Exclusive boarding house, perfect with a super duper worth it price
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4 people find it helpful
Accommodation's Reply
16 Oct 2025
Hello, Thank you so much for your review of Sun Rise House. We are so glad you found our accommodation special and worth the money. We hope to welcome you back again soon. Best regards, Sun Rise House Management
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e***y
icon-origin-TRAVELOKA
8.7
/10
Reviewed 68 week(s) ago
There needs to be a water heater and glasses provided in the room. That's standard service. Overall, the service and facilities are quite satisfying.👍🙏🏻
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Hello, Thank you for sharing your experience at Sunrise House. We are glad that you were satisfied with our service and overall amenities. We will take your comments regarding the water heater and glasses in the room into consideration to improve your future stay. Best regards, Sunrise House Management
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R***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 69 week(s) ago
Quiet room close to the center of Jakarta! Well-appointed and with all the necessary facilities. However, the bathroom facilities are a bit lacking, the shower water does not work properly.
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2 people find it helpful
Accommodation's Reply
16 Oct 2025
Hello, Thank you for sharing your experience at Sunrise House. We are glad you enjoyed the place and its facilities. We apologize for the issues with the bathroom, particularly the shower. Your feedback will be taken into consideration to make improvements to make your stay even more enjoyable. Best regards, Sunrise House Management
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D***s
icon-origin-TRAVELOKA
7.2
/10
Reviewed 70 week(s) ago
there is a price, there is quality incomplete explanation at check in. At 3 am the room phone rang 2x and at 4 am 1x, in the morning I complained and was told the system was wrong. The room's AC was not cold, there were worms in the bathroom, only given soap and toothbrush, under the bed was not swept.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Thank you for sharing your experience staying at Sunrise House. We apologize for any inconvenience you experienced during your stay, such as lack of guidance, early morning phone calls, malfunctioning air conditioner, bathroom condition, and room cleanliness. Your valuable feedback is of great importance to us, and we will do our best to improve our facilities and services to provide you with a more comfortable stay experience in the future. Thank you, Sunrise House Management
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Number of reviews per page
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40