8.3
Very Good
From 798 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

7.8

Location

8.2

Service and Facilites

8.4

People often mention about Hotel Permata Bandara
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Staff Friendliness (6)
Bedroom (6)
Check-in/out Time (5)
Room Space (5)
Bathroom (5)
Taste (5)
Accessibility (4)
Activity Option (4)
Ambiance (4)
Hotel Area (4)
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Traveler Reviews Hotel Permata Bandara

Number of reviews per page
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40
Customer reviews
Yuli E.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Located near Soekarno-Hatta International Airport, a free shuttle service is available to the airport. We offer tips to the drivers.
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A***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Great, enough. Affordable price... Comfortable
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M***h
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 40 week(s) ago
It's nice to have a free airport shuttle, so it's not complicated.
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Fatdeli A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
I highly recommend staying here if you go to Jakarta again
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S***l
icon-origin-TRAVELOKA
8.8
/10
Reviewed 42 week(s) ago
Staff accommodating and friendly
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Firdaus S. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 50 week(s) ago
The hotel staff is great. Very friendly. Everyone is very friendly. The hotel is clean, but it is not well-maintained when guests want to check in. Like lots of mosquitoes. But I can overcome this by buying my own Baygon. Alhamdulillah I can sleep soundly. So please note that before anyone checks in, they can check the room details first.
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2 people find it helpful
Accommodation's Reply
07 Oct 2024
Dear Mr. Firdaus SP Warm greetings from Hotel Permata Bandara. Thank you very much for taking the time to share your experience during your stay at Hotel Permata Bandara. And we apologize if there are any shortcomings in the service during your stay. Your criticism and suggestions will be our responsibility for our better service in the future. We hope that you will continue to enjoy staying with us and we look forward to your return. Warm greetings from us. Hotel Manager.
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N***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
Staycation one night at this hotel, cozy room. However the AC not too cold especially during afternoon. Breakfast were prepared in bento. Overall good but it is better if the restaurant provide services till dinner time.
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H***a
icon-Transit
Transit
icon-origin-TRAVELOKA
5.6
/10
Reviewed 52 week(s) ago
The bed was dusty. The AC was not cold enough because it was not maintained. The TV screen had many blank spots. The room attendant just entered the room without knocking. The travel bus was mediocre with not maintained condition and no AC. I only stayed once in this cheap hotel. 🤦🏼‍♂️🤦🏼‍♂️🤦🏼‍♂️
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M***M
icon-origin-TRAVELOKA
8.5
/10
Reviewed 56 week(s) ago
Service 75% cleanliness 70% please check the spray again for stains and the toilet smells.
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U***i
icon-origin-TRAVELOKA
9.0
/10
Reviewed 56 week(s) ago
For friendly staff, the most important thing is there is a shuttle bus to the airport, the bus driver is friendly, for food it is not recommended 🙏.
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E***n
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 67 week(s) ago
The hotel staff was very friendly even though I checked in quite late, the amenities were quite complete, there was free breakfast and a shuttle bus to the airport.
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1 people find it helpful
Christiantoro
icon-origin-TRAVELOKA
10.0
/10
Reviewed 75 week(s) ago
Comfortable atmosphere and friendly service.
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M***m
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 76 week(s) ago
Clean rooms and bathrooms, friendly staff, close access to business center.
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FAHRUDDIN
icon-origin-TRAVELOKA
8.5
/10
Reviewed 78 week(s) ago
Remote AC tidak ada di dalam kamar. Mohon kiranya lain kali jangan lupa ditaruh pada tempatnya.
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Dinarzad
icon-origin-TRAVELOKA
8.5
/10
Reviewed 80 week(s) ago
Mudah cek in dapat sarapan dan ada shutle bus ke bandara.
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Dewi N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 109 week(s) ago
Hotel transit yang worth it si bersih nyaman, ruangan lumayan besar gratis antar jemput bandara dapat sarapan.
1 people find it helpful
Aji Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 111 week(s) ago
Good, clean, airport shuttle, rama. H.
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Accommodation's Reply
18 Jul 2023
Dear Mr. Aji Yulianto. Warm greetings from the Airport Permata Hotel. Thank you very much for taking the time to share your experience while staying at the Permata Airport Hotel. And we apologize if there are any deficiencies in service during your stay. Your criticism and suggestions will make it our responsibility to provide even better service in the future. We hope that you will still enjoy living with us and we are waiting for your next arrival. Warm greetings from us. Hotel Manager.
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Nita D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 112 week(s) ago
The hotel is close, then there is an airport shuttle service, but don't forget to call first because the hotel doesn't automatically know the plane's landing. The facilities are all good, get mineral water, towels but the amenities are only 1 set for 1 person. The TV also has a lot of programs, the prayer room is on the top floor, spacious Masha Allah, it seems like it is often made for umrah/hajj groups to stay overnight and other gatherings. The hotel is indeed an old model, not minimalist but comfortable, not noisy. Thank You.
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1 people find it helpful
Accommodation's Reply
18 Jul 2023
Dear Mrs. Nita Daniaty. Warm greetings from the Airport Permata Hotel. Thank you very much for taking the time to share your experience while staying at the Permata Airport Hotel. And we apologize if there are any deficiencies in service during your stay. Your criticism and suggestions will make it our responsibility to provide even better service in the future. We hope that you will still enjoy living with us and we are waiting for your next arrival. Warm greetings from us. Hotel Manager.
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enny l. h.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 112 week(s) ago
The place is comfortable. The first friendly stay here. I came to check in at 1 pm, delivery to the airport at the time. Anyway, staying here doesn't regret it. I forgot to take a photo. The driver is very friendly, great
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Accommodation's Reply
18 Jul 2023
Dear Mrs. Enny Huttagalung. Warm greetings from the Airport Permata Hotel. Thank you very much for taking the time to share your experience while staying at the Permata Airport Hotel. And we apologize if there are any deficiencies in service during your stay. Your criticism and suggestions will make it our responsibility to provide even better service in the future. We hope that you will still enjoy living with us and we are waiting for your next arrival. Warm greetings from us. Hotel Manager.
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Siwi u.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 113 week(s) ago
The receptionist is friendly, the shuttle is correct and breakfast is provided. Thank You.
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Accommodation's Reply
18 Jul 2023
Dear Mrs. Siwi Utami. Warm greetings from the Airport Permata Hotel. Thank you very much for taking the time to share your experience while staying at the Permata Airport Hotel. And we apologize if there are any deficiencies in service during your stay. Your criticism and suggestions will make it our responsibility to provide even better service in the future. We hope that you will still enjoy living with us and we are waiting for your next arrival. Warm greetings from us. Hotel Manager.
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Number of reviews per page
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