R***i

Transit

8.8

/10

Reviewed 4 day(s) ago

Every time I want to leave early in the morning, I always stay at this hotel.

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Accommodation's Reply

18 May 2026

Dear valued customers, Thank you for choosing The Crew Hotel for your stay during your trip to Deliserdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.

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R***o

8.5

/10

Reviewed 5 day(s) ago

Sipp is quite good, good service, overall good

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Accommodation's Reply

18 May 2026

Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.

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Verified Traveler

10.0

/10

Reviewed 1 week(s) ago

The room was very clean and comfortable, the staff were helpful and nice. They also have a facility for a shuttle bus to the airport

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Accommodation's Reply

18 May 2026

Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.

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W***i

8.4

/10

Reviewed 2 week(s) ago

The airport shuttle facility is very helpful.

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Accommodation's Reply

18 May 2026

Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.

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r***y

9.1

/10

Reviewed 2 week(s) ago

Was a great hotel but needs to clean the room every single day

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Accommodation's Reply

18 May 2026

Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.

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DP

DANA P.

10.0

/10

Reviewed 4 week(s) ago

Excellent service and facilities

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Accommodation's Reply

18 May 2026

Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your valuable feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.

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DA

Doddy A.

8.3

/10

Reviewed 5 week(s) ago

The AC was spoiled, but maintenance came very fast to fix the AC 👍🏼👍🏼. Makanan sarapan pagi kurang menu (Breakfast menu has less variation). Room service did not come to clean.

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Accommodation's Reply

18 May 2026

Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your valuable feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.

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A***i

Leisure

8.8

/10

Reviewed 5 week(s) ago

Strategic location, breakfast is okay, cleanliness is also okay

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Accommodation's Reply

18 May 2026

Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.

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T***o

9.1

/10

Reviewed 5 week(s) ago

Excellent. Enjoyed staying at this hotel.

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Accommodation's Reply

18 May 2026

Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.

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d***r

Transit

8.5

/10

Reviewed 5 week(s) ago

Generally good, but the shuttle bus needs to be more scheduled if possible every hour.

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Accommodation's Reply

18 May 2026

Dear valued guest, we sincerely thank you for choosing Crew Hotel during your stay in Delicerdang/Kualanamu. We appreciate your positive feedback and will continue to do our best to improve our services and facilities. For any further inquiries, please contact us at 08-199. We send our best regards to your family and look forward to seeing you again at Crew Hotel. Thank you for your continued support. The Management Team

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H***a

Staycation

10.0

/10

Reviewed 5 week(s) ago

The hotel's atmosphere is comfortable and clean. It's located close to Medan's KNO Airport. It's also strategically located near the Medan-Batangkuis toll road, making it convenient for getting to Medan.

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Accommodation's Reply

18 May 2026

Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.

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W***i

Business

10.0

/10

Reviewed 6 week(s) ago

Friendly staff and comfortable hotel

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Accommodation's Reply

18 May 2026

Dear valued guests, thank you for choosing Hotel Kuru for your stay in Delisedan/Guaranam. We are delighted to receive your kind words. We will continue to strive to improve our services and facilities. If you have any questions, please feel free to contact us at 08-199. We extend our heartfelt greetings to your family and look forward to seeing you again at Hotel Kuru. We appreciate your continued patronage. Sincerely, The Hotel Management Team

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L***y

Leisure

9.7

/10

Reviewed 6 week(s) ago

The breakfast menu should be expanded. Overall, it's very good. Thank you.

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Accommodation's Reply

18 May 2026

Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.

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DG

Dani G.

Leisure

10.0

/10

Reviewed 6 week(s) ago

Best and strategic location close to the airport

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Accommodation's Reply

18 May 2026

Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your valuable feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.

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DG

Dani G.

Leisure

10.0

/10

Reviewed 6 week(s) ago

Good and strategic location near the airport

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Accommodation's Reply

18 May 2026

Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your valuable feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.

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kc

kong c. m.

8.5

/10

Reviewed 6 week(s) ago

For breakfast, the food is not satisfactory.

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Accommodation's Reply

18 May 2026

Dear valued guests, thank you for choosing Hotel Kuru for your stay in Delisedan/Guaranam. We are delighted to receive your kind words. We will continue to strive to improve our services and facilities. If you have any questions, please feel free to contact us at 08-199. We extend our heartfelt greetings to your family and look forward to seeing you again at Hotel Kuru. We appreciate your continued patronage. Sincerely, The Hotel Management Team

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h***a

Transit

9.7

/10

Reviewed 7 week(s) ago

Strategically located in a hub area near the airport, this hotel offers a free shuttle to Kualanamu Airport. Affordable rates and decent amenities for a hotel of its class.

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Accommodation's Reply

18 May 2026

Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.

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KK

Kiston K.

8.5

/10

Reviewed 7 week(s) ago

Not staying on March 19th

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Accommodation's Reply

18 May 2026

Dear valued customers, Thank you for choosing The Crew Hotel for your stay during your trip to Deliserdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.

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CG

Chandra G. T.

8.5

/10

Reviewed 8 week(s) ago

Landed in the middle of the night and was picked up, comfortable and clean, happy to stay here.

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Accommodation's Reply

18 May 2026

Dear valued customers, The Crew Hotel would like to thank you for choosing to stay at The Crew Hotel during your trip to Del Serdang/Kualanamu. We appreciate your feedback and suggestions, and we are committed to further improving our services and facilities. For further information, please contact us directly at 08*199. We send our best wishes and hope to welcome you back to The Crew Hotel again. Thank you for your interest.

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SK

Saputra K.

Business

9.1

/10

Reviewed 9 week(s) ago

Affordable price, comfortable, suggestion for internet upgrade because the signal in the room is not good.

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Accommodation's Reply

18 May 2026

Dear valued guests, thank you for choosing Hotel Kuru for your stay in Delisedan/Guaranam. We are delighted to receive your kind words. We will continue to strive to improve our services and facilities. If you have any questions, please feel free to contact us at 08-199. We extend our heartfelt greetings to your family and look forward to seeing you again at Hotel Kuru. We appreciate your continued patronage. Sincerely, The Hotel Management Team

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The Crew Hotel Kualanamu International Airport

Overall Ratings & Reviews The Crew Hotel Kualanamu International Airport

8.7

8.8

8.5

8.9

8.7

Traveler Reviews The Crew Hotel Kualanamu International Airport