8.5
Very Good
From 2,890 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about Chandra Inn
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Distance to City Center (102)
Bedroom (89)
Staff Friendliness (88)
Ambiance (85)
Room Space (85)
Bathroom (77)
Accessibility (76)
Surroundings (68)
Family Friendly (63)
Taste (62)
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Traveler Reviews Chandra Inn

Number of reviews per page
20
40
Customer reviews
d***i
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10.0
/10
Reviewed 6 day(s) ago
Highly recommended, close to the mall so it's easy to get everywhere 😊
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R***y
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10.0
/10
Reviewed 2 week(s) ago
The staff was very helpful and friendly. The room was clean and smelled good.
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i***h
icon-origin-TRAVELOKA
6.4
/10
Reviewed 2 week(s) ago
Please pay attention to the cleanliness of the room. There are many small cockroaches in the room and bathroom. Noises from the next room can be clearly heard, like people pulling on chairs.
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K***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Candra Inn is absolutely great, comfortable, never disappointed.
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1 people find it helpful
I***s
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Everything's good, except the Wi-Fi is a bit slow. Everything else is good, I recommend it.
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, This is a message from Chantra Inn Hotel. We would like to express our gratitude for choosing Chantra Inn Hotel and for taking the time to review and share your experience during your stay. We are delighted to hear that you had a positive experience and were satisfied with some of our services. Your positive comments and feedback motivate us to continue providing the best possible service to all our guests. Conversely, we apologize if any services or facilities did not meet your expectations. We greatly appreciate any feedback and suggestions you have provided. We will use this feedback in our evaluation process and follow up with the relevant team to make immediate improvements and prevent recurrence in the future. Thank you again for your trust, compliments, and suggestions. We hope to welcome you back in the future and provide you with an even better and more memorable stay. Sincerely, Chantra Inn Hotel
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Dyah K. M.
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Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
so 1 ama mall, so no fear of hunger or thirst, the only obstacle is 1 kmren, the TV is hard to live with, every time after going out, you have to turn on the TV, call it grand, but the staff are all friendly, other than that everything is great
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, This is a message from Chantra Inn Hotel. We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We have informed management and the issue has been resolved with the relevant departments. However, your experience is valuable to us and will be used to improve our team's collaboration and provide better service in the future. We thank you for your patronage and look forward to welcoming you back to Chantra Inn Hotel for an even better experience. Sincerely, Chantra Inn Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Convenient, just a short walk to Chandra Mall. The food is delicious ☺️👍
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, This is a message from Chantra Inn Hotel. We would like to express our gratitude for choosing to stay at Chantra Inn Hotel and for your feedback regarding your stay. We are delighted that you enjoyed your memorable experience. Thank you again for choosing Chantra Inn Hotel and for recommending us to others. We look forward to welcoming you back to Chantra Inn Hotel in the future. Sincerely, Chantra Inn Hotel
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Robert K.
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Business
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10.0
/10
Reviewed 4 week(s) ago
The place is comfortable and directly connected to Chandra Mall.
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, This is a message from Chantra Inn Hotel. We would like to express our gratitude for choosing to stay at Chantra Inn Hotel and for your feedback regarding your stay. We are delighted that you enjoyed your memorable experience. Thank you again for choosing Chantra Inn Hotel and for recommending us to others. We look forward to welcoming you back to Chantra Inn Hotel in the future. Sincerely, Chantra Inn Hotel
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Agung Z.
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Business
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10.0
/10
Reviewed 4 week(s) ago
Always repeat order check-in when going to Lampung, the place is really nice.
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, This is a message from Chantra Inn Hotel. We would like to express our gratitude for choosing to stay at Chantra Inn Hotel and for your feedback regarding your stay. We are delighted that you enjoyed your memorable experience. Thank you again for choosing Chantra Inn Hotel and for recommending us to others. We look forward to welcoming you back to Chantra Inn Hotel in the future. Sincerely, Chantra Inn Hotel
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H***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Comfortable and quite clean, the staff are friendly.
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, This is a message from Chantra Inn Hotel. We would like to express our gratitude for choosing to stay at Chantra Inn Hotel and for your feedback regarding your stay. We are delighted that you enjoyed your memorable experience. Thank you again for choosing Chantra Inn Hotel and for recommending us to others. We look forward to welcoming you back to Chantra Inn Hotel in the future. Sincerely, Chantra Inn Hotel
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dian a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Okay, all the facilities and food are good.
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Accommodation's Reply
01 Oct 2026
Dear Guests, Welcome to Chandela Hotel. Thank you so much for choosing Chandela Hotel and for your kind words about your stay. We are delighted to hear that you had a wonderful holiday. We are especially grateful for your choice of hotel and for recommending us to others. We look forward to welcoming you back again. From Chandela Hotel
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R***H
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Comfortable, clean, and located in the city center.
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, This is a message from Chantra Inn Hotel. We would like to express our gratitude for choosing to stay at Chantra Inn Hotel and for your feedback regarding your stay. We are delighted that you enjoyed your memorable experience. Thank you again for choosing Chantra Inn Hotel and for recommending us to others. We look forward to welcoming you back to Chantra Inn Hotel in the future. Sincerely, Chantra Inn Hotel
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D***n
icon-Staycation
Staycation
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10.0
/10
Reviewed 6 week(s) ago
I'm a regular staycationer with my husband, it's so comfortable. Every booking gets a different room, so you never get bored with the same old thing. Exit through the side door, which leads directly to the parking lot and supermarket. I absolutely love staying here 🥰
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, This is a message from Chantra Inn Hotel. We would like to express our gratitude for choosing to stay at Chantra Inn Hotel and for your feedback regarding your stay. We are delighted that you enjoyed your memorable experience. Thank you again for choosing Chantra Inn Hotel and for recommending us to others. We look forward to welcoming you back to Chantra Inn Hotel in the future. Sincerely, Chantra Inn Hotel
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Suganda D. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Clean, comfortable room, delicious breakfast, and a view of Bandar Lampung. Located in the city center, close to TJ Karang Station, integrated with Chandra Mall. Finding dinner is easy; there's KFC and Bakso Soni right in front of the hotel. I highly recommend staying here. The only thing I noticed was that the shower gel was out of stock, but everything else was good.
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Accommodation's Reply
03 Sep 2026
Dear Valued Guest, This is a message from Chantra Inn Hotel. We would like to express our gratitude for choosing to stay at Chantra Inn Hotel and for your feedback regarding your stay. We are delighted that you enjoyed your memorable experience. Thank you again for choosing Chantra Inn Hotel and for recommending us to others. We look forward to welcoming you back to Chantra Inn Hotel in the future. Sincerely, Chantra Inn Hotel
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Akwila D. S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The cleanliness of the sheets and pillowcases needs to be paid attention to again, otherwise it's already good.
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1 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Valued Guest, We would like to inform you that Chantra Inn Hotel would like to express our gratitude for choosing us and for taking the time to review and share your experience during your stay. We are delighted to hear that you had a positive experience and were satisfied with some of our services. Your positive comments and feedback motivate us to continue providing the best possible service to all our guests. Conversely, we apologize if any services or facilities did not meet your expectations. We greatly appreciate any feedback and suggestions you have provided. We will use this feedback in our evaluation process and follow up with the relevant team to make immediate improvements and prevent recurrence. Thank you again for your trust, compliments, and suggestions. We hope to welcome you back in the future and provide you with an even better and more memorable stay. Sincerely, Chantra Inn Hotel
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Convenient access to shopping and close to the city center.
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, This is a message from Chantra Inn Hotel. We would like to express our gratitude for choosing to stay at Chantra Inn Hotel and for your feedback regarding your stay. We are delighted that you enjoyed your memorable experience. Thank you again for choosing Chantra Inn Hotel and for recommending us to others. We look forward to welcoming you back to Chantra Inn Hotel in the future. Sincerely, Chantra Inn Hotel
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Riyan s.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The AC is cold, the rooms are spacious, clean and the staff is friendly.
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, This is a message from Chantra Inn Hotel. We would like to express our gratitude for choosing to stay at Chantra Inn Hotel and for your feedback regarding your stay. We are delighted that you enjoyed your memorable experience. Thank you again for choosing Chantra Inn Hotel and for recommending us to others. We look forward to welcoming you back to Chantra Inn Hotel in the future. Sincerely, Chantra Inn Hotel
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Friendly staff, clean rooms, delicious and varied breakfast menu, close to ATMs, malls, and eateries. Internet is a bit slow. No work chairs (superior).
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1 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Valued Guest, This is a message from Chantra Inn Hotel. We would like to express our gratitude for choosing Chantra Inn and for taking the time to review and share your experience during your stay. We are delighted to hear that you had a positive experience and were satisfied with our services. Your positive comments and feedback motivate us to continue providing the best possible service to all our guests. Conversely, we apologize if any services or facilities did not meet your expectations. We greatly appreciate any feedback and suggestions. We will evaluate and follow up with the relevant team to make immediate improvements and prevent recurrence. Thank you again for your trust, compliments, and suggestions. We hope to welcome you back in the future and provide you with an even better and more memorable stay. Sincerely, Chantra Inn Hotel
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel staff is friendly, the location is comfortable, and it's close to shopping centers. It was a pleasure staying here.
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1 people find it helpful
Accommodation's Reply
21 Aug 2026
Dear Valued Guest, This is a message from Chantra Inn Hotel. We would like to express our gratitude for choosing to stay at Chantra Inn Hotel and for your feedback regarding your stay. We are delighted that you enjoyed your memorable experience. Thank you again for choosing Chantra Inn Hotel and for recommending us to others. We look forward to welcoming you back to Chantra Inn Hotel in the future. Sincerely, Chantra Inn Hotel
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
A favorite hotel. Affordable, comfortable, and strategically located. A complete package for its class. Always satisfied.
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Accommodation's Reply
21 Aug 2026
Dear Valued Guest, This is a message from Chantra Inn Hotel. We would like to express our gratitude for choosing to stay at Chantra Inn Hotel and for your feedback regarding your stay. We are delighted that you enjoyed your memorable experience. Thank you again for choosing Chantra Inn Hotel and for recommending us to others. We look forward to welcoming you back to Chantra Inn Hotel in the future. Sincerely, Chantra Inn Hotel
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Number of reviews per page
20
40