8.4
Very Good
From 4,394 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.5

Service and Facilites

8.4

People often mention about Travellers Hotel Phinisi
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Staff Friendliness (34)
Room Space (27)
Accessibility (26)
Bedroom (26)
Ambiance (25)
Distance to City Center (23)
Check-in/out Time (23)
Hotel Area (23)
Bathroom (21)
Wifi (19)
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Traveler Reviews Travellers Hotel Phinisi

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40
Customer reviews
K***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
When I go to Makassar, I always stay at the Phinnisi Hotel because it is close to everywhere.
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Accommodation's Reply
26 Aug 2025
Dear Mr. Kristiadi, Warmest Greetings from Hotel Travellers Phinisi Makassar. Thank you for taking the time to share your experience during your stay at Hotel Travellers Phinisi Makassar. We are very happy to know that you enjoyed your stay at our hotel. And we look forward to serving you again at Hotel Travellers Phinisi Makassar. Warmest Regards. Helny J. General Manager
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the rooms are clean, the food is recommended, especially the fried rice, the check-in process is fast and the check-out process is fast and you don't have to wait in line for too long.
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Accommodation's Reply
12 Aug 2025
Dear Mrs. Sri, Warmest Greetings from Hotel Travellers Phinisi Makassar. Thank you for taking the time to share your experience during your stay at Hotel Travellers Phinisi Makassar. We are very happy to know that you enjoyed your stay at our hotel. We look forward to serving you again at Hotel Travellers Phinisi Makassar. Warmest Regards. Helny J. General Manager
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K***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel is easy to reach... Not far from tourist attractions... Friendly service... Cleanliness and room service are good... The breakfast menu is varied.
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2 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Kristiadi, Warmest Greetings from Hotel Travellers Phinisi Makassar. Thank you for taking the time to share your experience during your stay at Hotel Travellers Phinisi Makassar. We are very happy to know that you enjoyed your stay at our hotel. We look forward to serving you again at Hotel Travellers Phinisi Makassar. Warmest Regards. Helny J. General Manager
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and the service is very good during check in and check out.
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Accommodation's Reply
04 Aug 2025
Dear Mrs. Sri, Warmest Greetings from Hotel Travellers Phinisi Makassar. Thank you for taking the time to share your experience during your stay at Hotel Travellers Phinisi Makassar. We are very happy to know that you enjoyed your stay at our hotel. We look forward to serving you again at Hotel Travellers Phinisi Makassar. Warmest Regards. Helny J. General Manager
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel staff was very kind and friendly, making check-in easy and not having to wait long. The room was clean, but a small suggestion would be to add some freshener to the room, as it sometimes has an unpleasant odor, like a stale smell.
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Accommodation's Reply
24 Jul 2025
Dear Mrs. Sri, Warmest Greetings from Hotel Travellers Phinisi Makassar. Thank you for taking the time to share your experience during your stay at Hotel Travellers Phinisi Makassar. We are very happy to know that you really enjoyed your stay at our hotel. Thank you for giving us feedback, we will follow up immediately. We look forward to serving you again at Hotel Travellers Phinisi Makassar. Warmest Regards. Helny J. General Manager
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
A highly recommended place to stay for those who want a solo or family vacation. [Tell us about your stay experience] Atmosphere/Facilities: the atmosphere is very calm so it is suitable for people who need a break and a vacation at the same time. Food: the food served in the restaurant is very diverse, so visitors can choose their favorite food as they wish and all the food served is suitable for the tongue. Staff Assistance: the staff always provide the best service. Highlights: the service is very good, the employees and staff are very friendly in providing service and the check-in process is also very fast. Price: the price is cheap but not cheap. Location: the location is very strategic, close to Losari Beach and CPI.
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Accommodation's Reply
19 Jul 2025
Dear Mrs. Sri, Warmest Greetings from Hotel Travellers Phinisi Makassar. Thank you for taking the time to share your experience during your stay at Hotel Travellers Phinisi Makassar. We are very happy to know that you enjoyed your stay at our hotel. We look forward to serving you again at Hotel Travellers Phinisi Makassar. Warmest Regards. Helny J. General Manager
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hasniah
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Strategic location, near the beach, near restaurants, comfortable rooms, friendly staff, very helpful security.
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Accommodation's Reply
24 Jul 2025
Dear Ms. Hasniah, Warmest Greetings from Hotel Travellers Phinisi Makassar. Thank you for taking the time to share your experience during your stay at Hotel Travellers Phinisi Makassar. We are very happy to know that you enjoyed your stay at our hotel. We look forward to serving you again at Hotel Travellers Phinisi Makassar. Warmest Regards. Helny J. General Manager
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T***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The hotel is affordable, centrally located, has a cool and elegant lobby, and the staff in the lobby, restaurant, and security are very friendly. They help carry your luggage. Check-in is available at 12:30 PM, while other hotels usually check in at 2:00 PM. The food is delicious. The room was clean and quite spacious, although the furnishings were a bit dated. I liked the four pillows and the white/bright lighting. The sheets and towels were standard, similar to other 3-star hotels, a bit shabby. The exhaust fan in the bathroom on the 7th floor didn't work. But the bathroom was clean. When I first entered the room, it smelled great. The Wi-Fi was good, and the TV was good, but the broadcast quality was a bit lacking. Thank you.
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Accommodation's Reply
19 Jul 2025
Dear Mrs. Try Andini Sundi Putri. Warm greetings from Hotel Travellers Phinisi Makassar. Thank you for taking the time to share your experience during your stay at Hotel Travellers Phinisi Makassar. We apologize for any inconvenience during your stay at our hotel. We will immediately inform the relevant department and will follow up immediately. We look forward to serving you again at Hotel Travellers Phinisi Makassar. Warm regards. Helny J. General Manager.
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel is great, the service is friendly, and the check-in process is quick and easy thanks to the prompt staff. The rooms are clean and fragrant, the restrooms are spotless, and the food at the restaurant is delicious. Highly recommended, as you don't have to leave the hotel to find food. Food is delivered to your room.
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1 people find it helpful
Accommodation's Reply
19 Jul 2025
Dear Mrs. Sri Rezky Yulianty, Warmest Greetings from Hotel Travellers Phinisi Makassar. Thank you for taking the time to share your experience during your stay at Hotel Travellers Phinisi Makassar. We are very happy to know that you really enjoyed your stay at our hotel. We look forward to serving you again at Hotel Travellers Phinisi Makassar. Warmest Regards. Helny J. General Manager.
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel is nice and strategically located close to many culinary and tourist attractions such as Losari Beach and CPI.
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Accommodation's Reply
19 Jul 2025
Dear Mrs. Risna, Warmest Greetings from Hotel Travellers Phinisi Makassar. Thank you for taking the time to share your experience during your stay at Hotel Travellers Phinisi Makassar. We are very happy to know that you enjoyed your stay at our hotel. We look forward to serving you again at Hotel Travellers Phinisi Makassar. Warmest Regards. Helny J. General Manager.
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The staff is friendly, the service is also very good, the rooms are clean, the room equipment is also good and well maintained, the food tastes good, especially the fried rice, it is highly recommended, every time I stay there I always order it.
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1 people find it helpful
Accommodation's Reply
19 Jul 2025
Dear Sir/Madam, Warmest Greetings from Hotel Travellers Phinisi Makassar. Thank you for taking the time to share your experience during your stay at Hotel Travellers Phinisi Makassar. We are very happy to know that you really enjoyed your stay at our hotel. We look forward to serving you again at Hotel Travellers Phinisi Makassar. Warmest Regards. Helny J. General Manager.
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H***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Very happy to stay at this hotel, but the wifi is hard to connect
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Accommodation's Reply
03 Jul 2025
Dear Sir/Madam. Warmest Greetings from Hotel Travellers Phinisi Makassar. Thank you for taking the time to share your experience during your stay at Hotel Travellers Phinisi Makassar. We are very pleased to know that you really enjoyed your stay at our hotel and we apologize for the inconvenience due to the poor wifi network and we have conveyed this to the management to be fixed. We look forward to serving you again at Hotel Travellers Phinisi Makassar. Warm Regards. Helny J. General Manager
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K***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
the hotel location is very strategic, near the Mall, Losari beach, hospital, the food is very varied... very suitable to stay if there is an event.. I stayed because there was a very memorable high school graduation event for my daughter with my other family... check in time can be earlier, food orders are delivered very quickly to the room on the 9th floor still want to stay at this hotel..
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+5
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Accommodation's Reply
03 Jul 2025
Dear Sir/Madam. Warmest Greetings from Hotel Travellers Phinisi Makassar. Thank you for taking the time to share your experience during your stay at Hotel Travellers Phinisi Makassar. We are very pleased to know that you enjoyed your stay at our hotel. We look forward to serving you again at Hotel Travellers Phinisi Makassar. Warmest Greetings. Helny J. General Manager
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Angga A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
For the few times I have stayed here. Value for money for a short period stay here. The location is close to the beach, fairly easy access to everywhere. Recommended
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2 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Mr. Angga. Warm greetings from Hotel Travellers Phinisi Makassar. Thank you for taking the time to share your experience during your stay at Hotel Travellers Phinisi Makassar. We are very happy to know that you really enjoyed your stay at our hotel. And we look forward to serving you again at Hotel Travellers Phinisi Makassar. Warm regards. Helny J. General Manager
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 12 week(s) ago
Staff is quite responsive, good. Wifi is ok. AC is great. Breakfast, good. Lobby and restaurant are well maintained. The bathroom is quite clean although there is a fairly large hole that is quite deep (as if it was drilled) in the shower wall ceramic. Room, so-so, I got a smoking bedroom (even though we requested non-smoking), even then there were still cigarette ash residue in the drawer. The pillows, although they seemed to have been washed, still had lots of stains.
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1 people find it helpful
Accommodation's Reply
10 Jun 2025
Dear Sir/Madam. Warmest Greetings from Hotel Travellers Phinisi Makassar. Thank you for taking the time to share your experience during your stay at Hotel Travellers Phinisi Makassar. We are very happy to know that you really enjoyed your stay at our hotel. Regarding the smoking room, we adjust it to the available rooms and we apologize for the inconvenience during your stay at our hotel. We look forward to serving you again at Hotel Travellers Phinisi Makassar. Warm Regards. Helny J. General Manager
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Overall it is very good, it's just that the water didn't flow at one point but it was responded to and handled quickly.
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Accommodation's Reply
07 Jun 2025
Dear Mrs. Nuryuliana Ibrahim. Warm greetings from Hotel Travellers Phinisi Makassar. Thank you for taking the time to share your experience while staying at Hotel Travellers Phinisi Makassar. We are very happy to know that you really enjoyed your stay at our hotel. Regarding the water that did not flow, we apologize, and we will follow up immediately, we hope that this will not happen again. We look forward to serving you again at Hotel Travellers Phinisi Makassar. Warm regards. Helny J. General Manager
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Arman R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
friendly staff and clean room
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Accommodation's Reply
21 May 2025
Dear Arman R. Warmest Greetings from Hotel Travellers Phinisi Makassar. Thank you for taking the time to share your experience during your stay at Hotel Travellers Phinisi Makassar. We are very pleased to know that you enjoyed your stay at our hotel. We look forward to serving you again at Hotel Travellers Phinisi Makassar. Warmest Greetings. Helny J. General Manager.
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I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
The hotel staff are all friendly, very helpful and quick. The food is lacking in variety. The room is damp.
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Mrs. Imelda Citra. Warm greetings from Hotel Travellers Phinisi Makassar. Thank you for taking the time to share your experience during your stay at Hotel Travellers Phinisi Makassar. We are very pleased to know that you enjoyed your stay at our hotel. We look forward to serving you again at Hotel Travellers Phinisi Makassar. Warm regards. Helny J. General Manager.
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M***K
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 21 week(s) ago
okay iphone samsung xiaomi oppo how should be okay
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2 people find it helpful
Accommodation's Reply
17 Apr 2025
Dear Sir/Madam. Warmest Greetings from Hotel Travellers Phinisi Makassar. Thank you for taking the time to share your experience during your stay at Hotel Travellers Phinisi Makassar. We are very pleased to know that you enjoyed your stay at our hotel. We look forward to serving you again at Hotel Travellers Phinisi Makassar. Warmest Greetings. Helny J. General Manager.
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hasir j.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
friendly service, clean and comfortable place
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1 people find it helpful
Accommodation's Reply
05 Mar 2025
Dear Mr. Hasir. Warmest Greetings from Hotel Travellers Phinisi Makassar. Thank you for taking the time to share your experience during your stay at Hotel Travellers Phinisi Makassar. We are very pleased to know that you enjoyed your stay at our hotel. We look forward to serving you again at Hotel Travellers Phinisi Makassar. Warmest Greetings. Helny J. General Manager.
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Number of reviews per page
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