I swear, this was the worst hotel experience I've ever had. I've been to many cities and tried various star-rated hotels, but the service here was the worst. At breakfast, many of the menu items were empty, even though it was only 8:00 (and they themselves scheduled it to arrive at 8:00). They only had fried rice and fried noodles. There were no refills, and the street vendors' food still tasted delicious. And if you have a decent-sized car like a Pajero or Innova, don't stay here. The parking lot is cramped. Many cars were scratched due to inhumane parking. This hotel's only advantage is its location, which is at Simpang Lima. Other than that, there's nothing worth judging. What a terrible experience! We didn't get any compensation because the breakfast coupon they gave us was useless. All the food was gone! Empty plates, empty glasses, and no spoons. It's a real turnoff! A 4-star hotel, but it's still better than 2- or 3-star hotels!