Dear Valued Guest, Thank you very much for your review and compliments. We are delighted to know that our staff member, Mr. Hadis, made a positive impression and provided excellent assistance throughout your stay. We will pass on these compliments to Mr. Hadis as a token of our gratitude and encouragement. Thank you for your trust in us. We hope to welcome you back in the future! Sincerely, FRii Resort Gili Trawangan

Dear Valued Guest, Thank you for your positive review. We sincerely appreciate you taking the time to share your stay experience and we are delighted to know that the comfort of our rooms and the friendliness of our service made a good impression on you. Regarding the issue of no television in the room, we also appreciate your understanding. This facility is not available in all rooms in line with our nature concept, which aims to create a more peaceful atmosphere and promote a quality rest for all our guests. We are delighted that you continued to enjoy our comfortable stay. We look forward to welcoming you back on your next visit to Gili Trawangan! Best regards, FRii Resort Gili Trawangan

Dear Honorable Guest, Thank you very much for taking the time to share your kind feedback. We are delighted to hear that you found our staff helpful and friendly, and that your room and bathroom met your expectations for cleanliness and comfort. Your comments are truly appreciated, and we will be sure to share them with our team as motivation to continue delivering excellent service. We look forward to welcoming you back for another pleasant stay. Best Regards, FRii Resort Gili Trawangan

Dear Valued Guest, Thank you for staying with us again and sharing your experience. We are very glad that you enjoyed your stay at our villa and the service of our staff. We appreciate your feedback regarding the provision of hotel slippers for comfort while using the outdoor bathroom, as well as your comments on the cleanliness of the bathroom and bathtub. We have forwarded your comments to our housekeeping team for immediate action and improvement. We look forward to welcoming you back for your next stay, for an even more comfortable and satisfying experience. Best regards, FRii Resort Gili Trawangan

Dear Honorable Guest, Thank you for your kind message! We are delighted to hear that you’re planning to return next year. We look forward to welcoming you back and providing another wonderful stay. Best Regards, FRii resort Gili Trawangan

Dear Mr. Aldi, Thank you for your positive review! We are so glad you enjoyed our experience, service and value. We look forward to welcoming you back to FRii Resort Lombok and providing you with a wonderful stay. Best regards, FRii Resort Gili Trawangan

Dear Valued Guest, Thank you so much for sharing your wonderful stay experience! We are so pleased to hear that your front desk service impressed you, from your friendly smiles, welcome drink, explaining the amenities, helping with bike rentals, to requesting extra pillows and birthday cake. Your positive feedback is a great motivation for our team, and we look forward to welcoming you back for your next stay and for a similarly wonderful experience. Best regards, FRii Resort Gili Trawangan

Dear Valued Guest, Thank you for sharing your experience with us. We apologize if the room amenities were not complete and you had to request for additional amenities from the front desk. We will forward your comments regarding the Quality Control (QC) to the relevant team to ensure that the amenities are of consistent quality in the future. We sincerely hope to welcome you back again for an even more comfortable and satisfying stay. Best regards, FRii Resort Gili Trawangan

Dear Valued Guest, Thank you so much for your positive review! We are so glad to hear that you enjoyed your stay in Gili Trawangan! We look forward to welcoming you back to FRii Resort Gili Trawangan and providing you with a wonderful stay experience. Best regards, FRii Resort Gili Trawangan

Dear Guest, Thank you for taking the time to share your experience. We apologize for any inconvenience you experienced during your stay with us. We have received your comments regarding room cleaning, air conditioning, and the lack of slippers provided in the hotel. As part of our Embrace Nature concept, the hotel does not provide a TV or slippers. In regards to room cleanliness, we will consider installing signs or hangers to make it easier for guests to inform us if they would like their room cleaned. For late breakfast, we would like to inform you that Hula is the only restaurant in FRii Resort, so breakfast is served there. We understand your need for comfort and highly appreciate your feedback. In the future, we will work to provide clearer information to make serving breakfast even easier and more convenient for guests. We sincerely hope to welcome you back and provide you with an even more memorable stay. Best regards, FRii Resort Gili Trawangan

Dear Guest, Thank you so much for your valuable review. We are glad you enjoyed your stay at our hotel. Ms. Ebi greeted us warmly and was happy to assist us during our stay. We look forward to welcoming you back and ensuring an even more satisfying stay. Thank you. FRii Resort Gili Trawangan

Dear Honorable Guest, Thank you for your kind words! We are delighted to hear that you found FRii Resort Gili Trawangan is a convenient one-stop destination for your holiday. We look forward to welcoming you back for another enjoyable stay. Best Regards, FRii Resort Gili Trawangan

Dear Andy, Thank you for sharing your experience. We apologize if the cleanliness of the room did not meet your expectations. Your feedback is greatly appreciated and we have passed it on to the housekeeping team to further improve the cleanliness quality. We sincerely hope to welcome you back again for an even more comfortable and satisfying stay experience next time. Best regards, FRii Resort Gili Trawangan

Dear Guest, Thank you for sharing your experience with us. We apologize for the inconvenience you experienced regarding the inadequate cleanliness of the balcony and bathroom. Your feedback is very important to us and we have forwarded it to our housekeeping and maintenance team for immediate action and improvement. We sincerely hope to welcome you back again in the future for an even more comfortable and satisfying stay experience. Best regards, FRii Resort Gili Trawangan

Dear Malone, Thank you so much for sharing your comprehensive and positive review! We are so pleased that you enjoyed your stay. From the comfort of your room, the breakfast at our Hula Restaurant, to the service from our team, especially Bang Vernon, it means a lot to us. The warm welcome, the level of service, and the location of the hotel right on the beach with beautiful sunset views mean a lot to us. We are also delighted that you enjoyed our facilities, swimming pool, and bicycle rental service right in front of the hotel. Thank you for your review, and we look forward to welcoming you back for a wonderful stay. Best regards, FRii Resort Gili Trawangan

Dear Devi, Thank you so much for your review! We are so glad that our room made you feel so comfortable and at home that you didn't want to leave. We look forward to welcoming you back again and providing you with an equally wonderful experience next time. Best regards, FRii Resort Gili Trawangan

Dear Partners, Thank you for taking the time to share your experience. We apologize for the inconvenience you experienced regarding the Wi-Fi, mosquitoes, and check-in wait times. Your feedback is highly valued and has been passed to the relevant team for further improvements. Please be informed that our hotel is located at Sunset Point, a popular area for beach clubs and beach activities. Despite the busy area, many guests still enjoy the beautiful sunset view. For more information, we have mosquito repellent spray available and can be requested at the front desk. Our team is also available to assist with Wi-Fi or other amenities. We look forward to welcoming you back and providing you with an even more comfortable stay on your next visit. Best regards, FRii Resort Gili Trawangan

Dear Selvia, Thank you for taking the time to share your experience. We sincerely apologize that your stay did not meet your expectations. Your comments regarding cleanliness and the condition of the room are taken very seriously, and we have shared them with our housekeeping and maintenance teams to ensure immediate improvements. We would also like to clarify that our rooms do not include televisions, as this is part of our concept to encourage guests to enjoy a more natural and relaxing environment. We apologize if this was not clear prior to your stay. We deeply regret that your experience was unpleasant, and we truly appreciate your feedback as it helps us identify areas that need urgent attention. We hope to have the opportunity to welcome you back in the future, once these improvements have been made, to provide the quality of stay that all our guests expect. Best Regards, FRii Resort Gili Trawangan

Dear Yoko, Thank you for sharing your experience with us. We are glad to hear that you found the room spacious, Wi-Fi satisfactory, and the price reasonable. We appreciate your feedback regarding mosquitoes, and we apologize for any inconvenience this caused. Please note that spray anti-mosquitoes spray is available upon request at the Front Office. Regarding the TV, our rooms are designed without televisions as part of our concept to allow guests to fully embrace the natural surroundings. As for the location, we are situated in a peaceful area about 20 minutes by bike from the city center, offering a quiet and relaxing environment while still being accessible. We hope to welcome you back and provide an even more enjoyable stay in the future. Best Regards, FRii Resort Gili Trawangan

Dear Nadia, Thank you so much for your wonderful review. We are so glad you enjoyed your experience at Rabbit Jump, from the food, service, to the atmosphere, especially the swimming and the sunset. Your feedback and suggestions mean a lot to us. We look forward to welcoming you back again for an even more wonderful stay. Best regards, FRii Resort Gili Trawangan