E***a

Business

8.5

/10

Reviewed 2 week(s) ago

The room is okay, clean and tidy, the breakfast food is also sufficient

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Accommodation's Reply

24 May 2026

Dear Mr./Ms. E*a, Thank you for choosing SMart Lubuklinggau Hotel and for your positive review. We are delighted to hear that you enjoyed your stay with us. We will share your compliments with our team to encourage us to continue striving for the best service. We look forward to welcoming you again! Sincerely, The Management, SMart Lubuklinggau Hotel

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Verified Traveler

Business

10.0

/10

Reviewed 3 week(s) ago

Friendly staff, good food variety, Wi-Fi needs to be improved, more attention should be paid to cleanliness in the corridors and there should be trash bins in the basement, near the elevator to make it easier.

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Accommodation's Reply

19 May 2026

Dear g*t, Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are delighted to hear that you enjoyed your stay with us. We will share your compliments with our team to encourage us to continue striving for the best service. We hope to welcome you again! Sincerely, The Management, SMart Hotel Lubuklinggau

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M***h

8.8

/10

Reviewed 4 week(s) ago

It's worth it, a hotel in the city center, the breakfast is decent, it's just a shame the standard room doesn't have a window even though it's a smoking room, I recommend this hotel.

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Accommodation's Reply

06 May 2026

Dear Ms./Mrs. M*h., Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are delighted to hear that you enjoyed your stay with us. We will share your compliments with our team to encourage us to continue striving for the best service. We hope to welcome you again next time! Sincerely, The Management, SMart Hotel Lubuklinggau

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Verified Traveler

Business

9.4

/10

Reviewed 4 week(s) ago

The staff is friendly and very helpful. It would be nice to have trash bins in the parking/basement area and near the elevators for cleanliness and convenience.

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Accommodation's Reply

06 May 2026

Dear Mr./Mr. G*t, Thank you for choosing SMart Lubuklinggau Hotel and for your positive review. We are delighted to hear that you enjoyed your stay with us. We will share your compliments with our team to encourage us to continue striving for the best service. We hope to welcome you again next time! Sincerely, The Management Team, SMart Lubuklinggau Hotel

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Esti P.

8.5

/10

Reviewed 6 week(s) ago

The hotel staff was very friendly and the check in process was easy.

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Accommodation's Reply

27 Apr 2026

Dear Mr./Ms. Estie P, Thank you for choosing Smart Hotel Lubu Lingau and for your positive review. We are delighted to know you enjoyed your stay with us. We will share your compliments with our team to encourage us to continue striving for the best service. We hope to welcome you again next time! Sincerely, The Management Team, Smart Hotel Lubu Lingau

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Lukas H.

10.0

/10

Reviewed 7 week(s) ago

The hotel staff is friendly, the rooms are comfortable and clean.

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Accommodation's Reply

22 Apr 2026

Dear Mr. Lucas, Thank you for choosing SMart Lubuklinggau Hotel and for your positive review. We are delighted to hear that you enjoyed your stay with us. We will share your compliments with our team to encourage us to continue striving for the best service. We hope to welcome you again! Sincerely, The Management, SMart Lubuklinggau Hotel

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Agung F.

10.0

/10

Reviewed 9 week(s) ago

The best hotel in Lubuk Linggau, located in the city center

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Accommodation's Reply

06 Apr 2026

Dear Mr. Agung, Thank you for choosing SMart Lubuklinggau Hotel and for your positive review. We are delighted to hear that you enjoyed your stay with us. We will share your compliments with our team to encourage us to continue striving for the best service. We hope to welcome you again! Sincerely, The Management, SMart Lubuklinggau Hotel

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N***i

Transit

8.1

/10

Reviewed 10 week(s) ago

according to the price offered

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Accommodation's Reply

30 Mar 2026

Dear Customer, thank you for choosing SMart Hotel Lubuklinggau and for leaving a positive review. We are delighted to hear that you enjoyed your stay. We share your kind words with our team and will continue to strive to provide the best service. We look forward to your return! Sincerely, The Management of SMart Hotel Lubuklinggau

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N***i

Transit

6.6

/10

Reviewed 10 week(s) ago

The parking area smells of scattered kitchen trash, there are lots of small cockroaches in the room... yes, considering the price offered...

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Accommodation's Reply

06 Apr 2026

Dear Mr./Ms. N*i, Thank you for your review. We are pleased to hear that you were satisfied with some aspects of your experience, and we have taken your feedback into consideration for future improvements. Your feedback is invaluable in helping us improve. Sincerely, The Management Team, SMart Lubuklinggau Hotel

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A***h

Transit

8.2

/10

Reviewed 10 week(s) ago

Service and facilities according to price

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Accommodation's Reply

30 Mar 2026

Dear Ms./Mrs. A*h, Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are delighted to hear that you enjoyed your stay with us. We will forward your compliments to our team to encourage us to continue striving for the best service. We hope to welcome you again next time! Sincerely, The Management Team, SMart Hotel Lubuklinggau

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Ismail M.

10.0

/10

Reviewed 13 week(s) ago

The staff is friendly and the rooms are clean, the food is delicious

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Accommodation's Reply

04 Mar 2026

Dear Mr. Ismail, Thank you for choosing SMart Lubuklinggau Hotel and for your positive review. We are delighted to hear that you enjoyed your stay with us. We will share your compliments with our team to encourage us to continue striving for the best service. We hope to welcome you again! Sincerely, The Management, SMart Lubuklinggau Hotel

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S***i

Transit

6.8

/10

Reviewed 14 week(s) ago

Please keep the sheets cleaner.

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Accommodation's Reply

04 Mar 2026

Dear s*i, Thank you for your review. We are pleased to hear that your experience was satisfactory in some aspects, and we have taken your feedback into consideration for future improvements. Your feedback is invaluable in helping us improve. Sincerely, The Management Team, SMart Lubuklinggau Hotel

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Dwi S.

Leisure

8.8

/10

Reviewed 15 week(s) ago

Fast check-in/out access, friendly service, strategic and comfortable location

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Accommodation's Reply

22 Feb 2026

Dear Mr. Dwee, Thank you for choosing Smart Hotel Lubu Klingao and for your positive review. We are delighted to hear that you enjoyed your stay with us. We will forward your compliments to our team to encourage us to continue striving for the best service. We hope to welcome you again next time! Sincerely, The Management Team, Smart Hotel Lubu Klingao

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M***a

Transit

7.1

/10

Reviewed 15 week(s) ago

The reception staff were nice and friendly. Only the female restaurant staff seemed to have an expensive smile. As soon as we entered the room, the smell of cigarette smoke was strong. It wasn't a smoking room, and there were no windows or balconies that could be opened. The table and sofa were dusty, so we probably got a rarely booked room.

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Accommodation's Reply

21 Feb 2026

Dear Mr./Ms. M*a, Thank you for your review. We are pleased to hear that you were satisfied with certain aspects of your experience, and we have taken your feedback into consideration for future improvements. Your feedback is invaluable in helping us improve. Sincerely, The Management Team, SMart Lubuklinggau Hotel

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Ririn G.

Business

10.0

/10

Reviewed 17 week(s) ago

During my stay at this hotel, it was very comfortable and memorable, the location is in the city center, the breakfast food is also ok, good in short.

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Accommodation's Reply

09 Feb 2026

Dear Ms. Lilin Ji, Thank you for your stay at Smart Lubu Lingau and for your positive review. We are delighted to hear that you enjoyed your stay at our hotel. We have conveyed your compliments to all our staff and will continue to strive to provide you with excellent service. We hope to welcome you back again soon. The Management Team, Smart Lubu Lingau Hotel

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A***F

7.0

/10

Reviewed 17 week(s) ago

When I stayed there, the pillow smelled, it seemed like it hadn't been changed.

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Accommodation's Reply

07 Feb 2026

Dear Mr./Ms. A*f, Thank you for your review. We are pleased to hear that you were satisfied with some aspects of your stay, and we will take your feedback into consideration for future improvements. Your feedback is invaluable in helping us improve. Sincerely, The Management Team, SMart Lubuklinggau Hotel

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Yoki H.

Staycation

10.0

/10

Reviewed 17 week(s) ago

The hotel staff is very friendly and the hotel is strategically located. Affordable prices but excellent service.

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Accommodation's Reply

07 Feb 2026

Dear Mr. Yogi, Thank you for choosing SMart Lubuklinggau Hotel and for your positive review. We are delighted to hear that you enjoyed your stay with us. We will share your compliments with our team to encourage us to continue striving for the best service. We look forward to welcoming you again! Sincerely, The Management, SMart Lubuklinggau Hotel

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Verified Traveler

Business

10.0

/10

Reviewed 19 week(s) ago

Very friendly and responsive staff, variety of food every day, strategic location

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Accommodation's Reply

27 Jan 2026

Dear Mr. G*t, Thank you for choosing SMart Lubuklinggau Hotel and for your positive review. We are delighted to hear that you enjoyed your stay with us. We will forward your compliments to our team to encourage us to continue striving for the best service. We look forward to welcoming you again! Sincerely, The Management, SMart Lubuklinggau Hotel

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Verified Traveler

10.0

/10

Reviewed 20 week(s) ago

Friendly staff, fast check-in process, clean rooms and varied breakfast.

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Accommodation's Reply

19 Jan 2026

Dear Mr./Mr. G*t, Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are delighted to hear that you enjoyed your stay with us. We will share your compliments with our team to encourage us to continue striving for the best service. We hope to welcome you again next time! Sincerely, The Management, SMart Hotel Lubuklinggau

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irma k.

10.0

/10

Reviewed 20 week(s) ago

Nice and comfortable, the swimming pool is also nice, fun, clean, the staff are also friendly and helped me with my refund yesterday.

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Accommodation's Reply

19 Jan 2026

Dear Ms. Irma, Thank you for choosing SMart Lubuklinggau Hotel and for your positive review. We are delighted to hear that you enjoyed your stay with us. We will share your compliments with our team to encourage us to continue striving for the best service. We hope to welcome you again next time! Sincerely, The Management, SMart Lubuklinggau Hotel

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Smart Hotel Lubuklinggau

Overall Ratings & Reviews Smart Hotel Lubuklinggau

8.6

8.7

8.7

9.0

8.7

Traveler Reviews Smart Hotel Lubuklinggau