Stayed 3 nights in 2 rooms. One room was fine, but the other was completely underwhelming.
• The first night, the room facing the main road was incredibly noisy at night, and the refrigerator wouldn't cool.
• The second night, I moved to a room facing the complex, and the noise from the upstairs room was still there, like people stomping and stomping, and the neighbors were laughing and talking loudly. The refrigerator wouldn't cool, and the technician tried to fix it, but it was futile. My mattress sank in, and I woke up sore.
• The third night, my neighbors seemed to have just checked in at 2 a.m., talking loudly, and the door sounded like it was being slammed shut. The refrigerator wasn't even cold enough for a chiller.
I have small children, so it was extremely uncomfortable for a night's rest.
The hotel should maintain the refrigerator regularly, as it doesn't even keep canned drinks cold. Breakfast was mediocre, not even up to the standards of a 4-star hotel. The menu lacked variety and tasted bland. Even when the food ran out, refills were slow, and even at 9 a.m., many of the dishes were empty.
On the first day, June 27th, I even found a fried noodle dish that was nearly stale, smelling stale and mushy. I complained to the staff, and the pan was immediately removed from the buffet after the staff took a few noodles and took them to the kitchen (presumably to report to the kitchen).
But for the service, I give it a thumbs up, as every complaint was addressed well.
