Overall Ratings & Reviews New Cape Inn

Traveloka (1,038)
Other sources (210)
8.3
Very Good
From 1,038 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

7.8

Location

8.3

Service and Facilites

8.1

People often mention about New Cape Inn
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Accessibility (22)
Bedroom (20)
Room Space (18)
Distance to City Center (17)
Staff Friendliness (17)
Wifi (17)
Bathroom (17)
Surroundings (15)
Check-in/out Time (14)
Ambiance (13)
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Traveler Reviews New Cape Inn

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Strategic location, fun and polite staff. Cool aircon, water heater worked well. But sadly, it's an old hotel.
1 people find it helpful
Accommodation's Reply
16 Apr 2026
Hi Guest, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stayed at New Cape Inn. Your feedback means a lot to us and helps us continue to improve. We look forward to serving you again soon! Regards, New Cape Inn
F***y
icon-Medical
Medical
icon-origin-TRAVELOKA
7.9
/10
Reviewed 5 week(s) ago
The location is near to Havelock MRT Station. Eating place is 5 minutes walking to Tiong Bahru market. The location is good, but the cleanliness is not so okay... Maybe because it's an old hotel, they should change the carpet in the room. It's dirty and old... and the tiles in the bathroom also have lots of stains... The bed and aircon are okay.
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1 people find it helpful
Accommodation's Reply
24 Mar 2026
Dear F***y, Thank you for your review. Sorry to heard that our we did not meet your expectation. Regards, New Cape Inn
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Hotel very quiet, reception is very friendly, warm welcome, and help me to guide destinations in city and travel place. Hotel near Havelock MRT. Hotel downstairs has restaurants. Hotel clean and not expensive, suitable for family, room is very big for 3 person.
5 people find it helpful
Accommodation's Reply
05 Mar 2026
Dear G***t, Thank you for your review. We are glad to have you during your recent visit to Singapore. Regards, New Cape Inn
R***d
icon-origin-TRAVELOKA
7.9
/10
Reviewed 9 week(s) ago
the room is not the same as the photos. It is an old hotel, but it is not clean anymore. I even found old bread from a previous customer, but it is a good area near the station.
3 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear R***d, Thank you for your review. We are glad to have you during your recent visit to Singapore. Regards, New Cape Inn
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 16 week(s) ago
Good location, very near Havelock MRT station and Tiong Bahru Market. Even though the facility is a bit old, it is well maintained, everything just fits.
1 people find it helpful
Accommodation's Reply
05 Jan 2026
Hi L***a, Thank you for your review. We are glad to have you during your recent visit to Singapore. Regards, New Cape Inn
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Close from MRT and food center, Will be back next year. 🙏🏼
2 people find it helpful
Accommodation's Reply
18 Dec 2025
Hi M***a, Thank you for your review. We are glad to have you during your recent visit to Singapore. Regards,
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 19 week(s) ago
The carpet was old and smelly. Bathroom is old need to upgrade. No visitor to visit you in the room policy was not made known . Only at the point of checkin there was a small notice . Restaurant was exceptional . Food was good and breakfast was awesome . The aunty in the morning shift at the restaurant was so kind helpful . Reception was ok, Straight to the point and so afraid of hotel management .
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6 people find it helpful
Accommodation's Reply
18 Dec 2025
Hi G***t, Thank you for your review. We are glad to have you during your recent visit to Singapore. Regards,
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
It is very convenient because it is close to Mount Elizabeth Hospital.
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5 people find it helpful
Accommodation's Reply
03 Nov 2025
Dear Guest, Thank you for your review. We are glad to have you during your recent visit to Singapore. Regards, New Cape Inn
L***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 26 week(s) ago
I just stay over a night with family..it's convenient for senior because hotel at entrance easily order Grab and bed in room lower as good for senior too!
2 people find it helpful
Accommodation's Reply
27 Oct 2025
Hi L***i, Thank you for your review. We are glad to have you during your recent visit to Singapore. Regards, New Cape Inn
P***N
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 26 week(s) ago
Location is ok for that price, but facilities are a bit old, curtains are dirty, feels like a motel in Vietnam
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4 people find it helpful
Accommodation's Reply
27 Oct 2025
Hi P***N, Thank you for your review. We are glad to have you during your recent visit to Singapore. Regards, New Cape Inn
P***m
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
Although the room has no window but still very ok, good housekeeping service, simple check in - out.
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2 people find it helpful
Accommodation's Reply
24 Oct 2025
Dear P***m, Thank you for your review. We are glad to have you during your recent visit to Singapore. Regards, New Cape Inn
Linh V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
Ok, enthusiastic, friendly staff
4 people find it helpful
Accommodation's Reply
22 Oct 2025
Hi Linh, Thank you for your review. We are glad to have you during your recent visit to Singapore. Regards, New Cape Inn
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Dhian a.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 28 week(s) ago
I only stayed overnight, but the hotel [is] not bad, near to [the] MRT station, food stall[s], [and the] staff [are] friendly.
1 people find it helpful
Accommodation's Reply
10 Oct 2025
Dear Dhian, Thank you for your review. We are glad to have you during your recent visit to Singapore. Regards, New Cape Inn
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Decent and affordable place to stay in Singapore
2 people find it helpful
Accommodation's Reply
10 Oct 2025
Dear G***t, Thank you for your review. We are glad to have you during your recent visit to Singapore. Regards, New Cape Inn
J***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 36 week(s) ago
I was there for 2 nights, it was clean, quiet, and safe. Nice area to walk around.
2 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear J***a, Dear Verdehile, Thank you for your review. We are glad to have you and your family during your recent visit to Singapore. Regards, New Cape Inn
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Antonius F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
The hotel's location is close to the MRT station, making it easy to reach. The rooms are quite spacious.
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2 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear A*******, Thank you for your review. We are glad to have your during your recent visit to Singapore. Regards, New Cape Inn
M***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
It’s a great experience to stay in here, I love it. Thank you
3 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear M***t, Thank you for your review. We are glad to have you during your recent visit to Singapore. Regards, New Cape Inn
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 40 week(s) ago
i rarely write negative reviews, i stayed 4nights, no cleaning service, only take the trash from trash bin, no towel change for 3 days, they also didnt change the linen for 4days, musty smell comes from carpet n curtain, the location strategic near of mrt, clean bathroom
6 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear D***a, Thank you for your review. You might want to let us know the room number during your stayed. Regards, New Cape Inn
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 41 week(s) ago
The reception staff is very helpful, friendly and nice, English, Indonesian (please) if you stay I recommend yes
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3 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear L***a, Thank you for your review. We are glad to have you during your recent visit to Singapore. Regards, New Cape Inn
R***a
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 41 week(s) ago
The staff was friendly and the check-in and check-out process was very easy. The roomkeeping was also very helpful and nice. It’s just an old building with old carpets, so you see stains in the carpet. However, there is no particular lingering smell and the bathroom and shower area is very clean!
3 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear R***a, Thank you for your review. We are glad to have you during your recent visit to Singapore. Regards, New Cape Inn
Number of reviews per page
20
40