The hotel staff is friendly, not scary at all, easy access by the roadside, which is also why I couldn't sleep because I could hear the sound of motorbikes because I got a room on the side, but overall it was okay. There is no water heater, so if you are afraid of water like cats, don't take a bath like me. Maybe next time I go to Puncak, but I don't want a room on the side, hehe.