Dear Valued Guest, On behalf of the management and all staff of Bulaqlaut Hotel, we sincerely apologize for your unpleasant experience during your stay. Your feedback is very important to us, and we will immediately address your complaints, such as the cleanliness of the restrooms, which were not as clean as they should have been. We do this to improve our services in the future. Thank you for your feedback and interest in Bulaqlaut Hotel, and we hope to provide you with a better experience in the future. Sincerely, Vini Angelique, General Manager, Bulaqlaut Hotel Group