8.3
Very Good
From 4,509 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.1

Location

8.3

Service and Facilites

8.3

People often mention about News Hotel Waru Sidoarjo
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Accessibility (50)
Staff Friendliness (50)
Ambiance (49)
Bedroom (48)
Bathroom (37)
Hotel Area (36)
Check-in/out Time (35)
Surroundings (34)
Wifi (34)
Room Space (34)
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Traveler Reviews News Hotel Waru Sidoarjo

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40
Customer reviews
a***n
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Overall recommended for those who are in transit or on vacation👍
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Accommodation's Reply
13 Jun 2025
Thank you for choosing our hotel, and for taking the time to write a review. And thank you for letting us know about this. Your feedback helps us get better. We would appreciate welcoming you back to our hotel. Have a Good Day. Warm Regards, News Hotel Waru Sidoarjo.
A***a
icon-origin-TRAVELOKA
6.8
/10
Reviewed 5 day(s) ago
The hotel service is friendly and every 10 am the room is cleaned and the location is also strategic, close to the shopping center and there are many food sellers around the hotel so you don't have to worry about getting hungry, but the downside is that the AC is not cold.
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Accommodation's Reply
13 Jun 2025
Thank you for choosing our hotel, and for taking the time to write a review. And thank you for letting us know about this. Your feedback helps us get better. We would appreciate welcoming you back to our hotel. Have a Good Day. Warm Regards, News Hotel Waru Sidoarjo.
dewi i.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I really like it, the hotel is really clean,,, not far from the airport,,, so it's perfect for those in transit
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Accommodation's Reply
13 Jun 2025
Thank you for choosing our hotel, and for taking the time to write a review. And thank you for letting us know about this. Your feedback helps us get better. We would appreciate welcoming you back to our hotel. Have a Good Day. Warm Regards, News Hotel Waru Sidoarjo.
d***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The sheets smell, the AC is not cold at all, the water heater doesn't work, but the service is okay, the location is also really good, close to snacks.
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Accommodation's Reply
13 Jun 2025
Thank you for choosing our hotel, and for taking the time to write a review. And thank you for letting us know about this. Your feedback helps us get better. We would appreciate welcoming you back to our hotel. Have a Good Day. Warm Regards, News Hotel Waru Sidoarjo.
A***s
icon-Transit
Transit
icon-origin-TRAVELOKA
6.6
/10
Reviewed 2 week(s) ago
All are almost good, but no shampoo & soap it's kind of weird for a hotel.
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Accommodation's Reply
13 Jun 2025
Thank you for choosing our hotel, and for taking the time to write a review. And thank you for letting us know about this. Your feedback helps us get better. We would appreciate welcoming you back to our hotel. Have a Good Day. Warm Regards, News Hotel Waru Sidoarjo.
Ika O.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
everything is ok, the only downside is the bathroom and the room's AC is not cold enough.... the bathroom water smells.... it's really a shame... hopefully it can be fixed in the future.
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Accommodation's Reply
13 Jun 2025
Thank you for choosing our hotel, and for taking the time to write a review. And thank you for letting us know about this. Your feedback helps us get better. We would appreciate welcoming you back to our hotel. Have a Good Day. Warm Regards, News Hotel Waru Sidoarjo.
R***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Strategic location, spacious parking, friendly staff, comfortable and nice
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Thank you for choosing our hotel, and for taking the time to write a review. And thank you for letting us know about this. Your feedback helps us get better. We would appreciate welcoming you back to our hotel. Have a Good Day. Warm Regards, News Hotel Waru Sidoarjo.
P***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It's quite good for staying with family.
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Thank you for choosing our hotel, and for taking the time to write a review. And thank you for letting us know about this. Your feedback helps us get better. We would appreciate welcoming you back to our hotel. Have a Good Day. Warm Regards, News Hotel Waru Sidoarjo.
P***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Not bad for staying with family.
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Accommodation's Reply
13 Jun 2025
Thank you for choosing our hotel, and for taking the time to write a review. And thank you for letting us know about this. Your feedback helps us get better. We would appreciate welcoming you back to our hotel. Have a Good Day. Warm Regards, News Hotel Waru Sidoarjo.
D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good. Suitable for staying again. This is the second time
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Thank you for choosing our hotel, and for taking the time to write a review. And thank you for letting us know about this. Your feedback helps us get better. We would appreciate welcoming you back to our hotel. Have a Good Day. Warm Regards, News Hotel Waru Sidoarjo.
H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The staff is friendly and the rooms are always clean.
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Alfa Z.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
Too many ants, air conditioner not working, toilet not clean and very uncomfortable. I can't ask for a refund, i booked the hotel for 4 days but unfortunately i only stayed a few hours because it was very uncomfortable.
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dahrios s. a.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
The deluxe room in my room was very hot because the AC was not cold even though it had been repaired.
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H***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 5 week(s) ago
The bathroom smells and is damp and not very clean
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z***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
hotel staff is friendly and very helpful
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1 people find it helpful
dahrios s. a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 week(s) ago
The air conditioning in the room was not functioning optimally, so it felt hot all night long
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1 people find it helpful
z***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
hotel staff is friendly and very helpful
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E***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
It's my first time staying here but it gives a comfortable, clean, friendly impression. For cleanliness in the future, it must remain consistent like this because cleanliness is the most important thing. Thank you.
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D***y
icon-Transit
Transit
icon-origin-TRAVELOKA
7.9
/10
Reviewed 8 week(s) ago
The hotel room is not clean as if it has never been cleaned. There is no airport shuttle service.
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3 people find it helpful
Accommodation's Reply
23 Apr 2025
Thank you for choosing our hotel, and for taking the time to write a review. And thank you for letting us know about this. Your feedback helps us get better. We would appreciate welcoming you back to our hotel. Have a Good Day. Warm Regards, News Hotel Waru Sidoarjo.
l***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Always like it every time I come here because it is close to Juanda and Surabaya
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Accommodation's Reply
17 Apr 2025
Thank you for choosing our hotel, and for taking the time to write a review. And thank you for letting us know about this. Your feedback helps us get better. We would appreciate welcoming you back to our hotel. Have a Good Day. Warm Regards, News Hotel Waru Sidoarjo.
Number of reviews per page
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40