8.9
Very Good
From 3,618 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.9

Location

9.0

Service and Facilites

9.1

People often mention about Resinda Hotel Karawang
All
Family Friendly (43)
Staff Friendliness (42)
Activity Option (39)
Taste (39)
Variety (39)
Bedroom (38)
Hotel Area (38)
Ambiance (36)
Bathroom (36)
Accessibility (34)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Resinda Hotel Karawang

Number of reviews per page
20
40
Customer reviews
E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
My son really liked staying here. It's a recommended hotel in kw. Comfortable for families.
Translated by Google Icon
See original
1 people find it helpful
F***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Such a great place to spend time with your lovely family. This hotel offers tons of activities for both kids and us as parents. There's a fun foam party for kids, and it's so much fun. Also important, this hotel is connected to a mall. So it's easy to find food or coffee. Just wear pajamas and hotel slippers, and a short walk to get there. 😬. Good job, Resinda! Would love to visit again someday.
Read More
Translated by Google Icon
See original
+4
2 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Mr./Mrs. F***h, Greetings from Resinda Hotel Karawang. We want to express our gratitude for the positive feedback you provided in your review. We are delighted to hear about your positive experience and will continue to strive for excellence. Your feedback motivates us to keep up the good work and exceed customer expectations. We look forward to your next stay. Until we meet again, Emi Ishii, Hotel Manager
Akriadi R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly, the only thing missing is that the TV is not yet a smart TV
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Mr. Akriadi R., Warm greetings from Resinda Hotel Karawang. We would like to thank you for taking the time to write a review for our hotel. We are very happy to know that you really enjoyed our hotel. Regarding the Smart TV, we apologize for the inconvenience. Currently, the management is in the process of replacing the television set used with a Smart TV. We look forward to your next visit. Until next time, Emi Ishii, Hotel Manager
Translated by Google Icon
See original
b***9
icon-origin-TRAVELOKA
9.3
/10
Reviewed 9 week(s) ago
The room lighting is not bright enough, the position of the room I got was not good, even though the best type was yesterday when I stayed, it was really dark and ugly 🥹
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Jul 2025
Dear Mr./Mrs. B*9, Warm greetings from Resinda Hotel Karawang. We would like to thank you for taking the time to write a review for our hotel. We apologize for the inconvenience you experienced during your stay due to the lighting in our room. We will use this incident as a learning opportunity to improve our service. We thank you again for your feedback as it is very important for us to learn from our mistakes, and we would like to welcome you back in the hope that you will see our improvements in this area. We look forward to your next visit. Until next time, Emi Ishii, Hotel Manager
Translated by Google Icon
See original
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
The most enjoyable thing about staying at Resinda Hotel is the gym and jacuzzi. I was hoping for comfort, but it turned out to be less so. I even chatted with the people who were having the ofuro together and asked why the ofuro had to be covered with cloth and the water was only warm. So uncomfortable. Check-in time was too late.
Read More
Translated by Google Icon
See original
+3
1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Mr./Ms. M*a, Warm greetings from Resinda Hotel Karawang. We would like to thank you for taking the time to complete our survey. We have noted your feedback regarding the clothing regulations and the water temperature in the sento and would be delighted to welcome you back in the hope that you will see our improvements in this area. Regarding check-in time, our standard check-in time is 3:00 PM, but if you arrive earlier and a room is available, we will be happy to accommodate you. In the meantime, if you have any questions about our hotel for your next trip, please do not hesitate to contact us. We look forward to your next visit. Until next time, Emi Ishii, Hotel Manager
Translated by Google Icon
See original
Abdul Q. A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
So great experience stay in this hotel, great services, great pool, and activities for my kids, good jacuzzi
Find this review helpful?
Accommodation's Reply
28 Jul 2025
Dear Mr. Abdul Q. A., Greetings from Resinda Hotel Karawang. Thank you for sharing your thoughts and opinions with us by writing a review. Your feedback helps us in understanding the needs and preferences of our customers which enables us to continuously enhance our services to better serve you. We look forward to your next stay. Until we meet again, Emi Ishii, Hotel Manager
Arry R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
I really enjoyed my stay here. The location and service were excellent and friendly. There were plenty of places and activities for the kids. The only concern was that we found two small tomcats in the bathroom, and one of us has an overreaction to insect bites. Hopefully, things will improve in the future.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Mr. Arry R., Warm greetings from Resinda Hotel Karawang. We would like to thank you for taking the time to write a review for our hotel. We apologize for the inconvenience you and your family experienced during your stay due to finding insects in our room. We will use this incident as a learning opportunity to improve our service. We thank you again for your feedback as it is very important for us to learn from our mistakes, and we look forward to welcoming you and your family back in the hope of seeing our improvements in this area. We look forward to your next visit. Until next time, Emi Ishii, Hotel Manager
Translated by Google Icon
See original
I***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Spacious, clean rooms and a clean and green hotel environment. The best swimming pool and onsen
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2025
Dear Mr./Ms. I*a, Warm greetings from Resinda Hotel Karawang. We would like to thank you for taking the time to write a review for our hotel. We are very happy to know that you and your family really enjoyed our hotel. We look forward to your next visit. Until next time, Emi Ishii, Hotel Manager
Translated by Google Icon
See original
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The service is very good, all the hotel staff always greet and smile in a friendly manner, and the hotel is close to the mall.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2025
Dear Mr./Ms. M*a, Warm greetings from Resinda Hotel Karawang. We would like to thank you for taking the time to write a review for our hotel. We are very happy to know that you and your family really enjoyed our hotel. We look forward to your next visit. Until next time, Emi Ishii, Hotel Manager
Translated by Google Icon
See original
R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The staff is fast responsive, friendly, the bFast menu choices are varied, it tastes OK.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2025
Dear Mr./Mrs. R*a, Warm greetings from Resinda Hotel Karawang. We would like to thank you for taking the time to write a review for our hotel. We are very happy to know that you and your family really enjoyed our hotel. We look forward to your next visit. Until next time, Emi Ishii, Hotel Manager
Translated by Google Icon
See original
Septi A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The service is very good, friendly and very helpful with what we need 👍🏻
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Ms. Septi A., Warm greetings from Resinda Hotel Karawang. We would like to thank you for taking the time to write a review for our hotel. We are very happy to know that you and your family really enjoyed our hotel. We look forward to your next visit. Until next time, Emi Ishii, Hotel Manager
Translated by Google Icon
See original
Astrina
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
The friendliness of all the staff is extraordinary, always caring and asking about the comfort of the guests, and when there is a trivial inconvenience, the hotel is very concerned by giving us souvenirs of food to take home when we check out. The full activity program for children is very interesting, the facilities are very complete, of course will come back..
Read More
Translated by Google Icon
See original
Find this review helpful?
T***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The hotel staff is friendly and very helpful. Provide bubble bath for bathtub.
Translated by Google Icon
See original
1 people find it helpful
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
complete package hotel not far from Jakarta, and most admired because it employs disabled people without discrimination. good job resinda
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Mohamad H. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
When I chose this hotel for a staycation with my family, I didn't expect the hotel to be this good and cool. There are so many facilities, adult pool, children's pool, kids corner, jacuzzi, gym. Not to mention the many activities for children that make children even happier Thank you for the service and comfort.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Mr. Mohamad H. A., Warm greetings from Resinda Hotel Karawang. Thank you for the positive feedback you have provided in this review. It is a pleasure for us to know that you and your family had a good experience. Your review encourages us to always maintain quality and continue to innovate for customer satisfaction. We look forward to welcoming you and your family back. See you again, Emi Ishii, Hotel Manager
Translated by Google Icon
See original
N***S
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Actually we just booked the hotel 2 days before arrival and we were very impressed with the management of this hotel.. even our room was ready earlier than check in time.. The location has very easy access to a full AC bridge to Resinda Mall, so finding food and other entertainment is practical. The room is spacious, clean, and we didn't expect there to be even a welcome snack and cake. The breakfast was delicious, all typical of Padma. The children were also very happy because there were 2 swimming pools with exciting and fun slides.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. N*S, Warm greetings from Resinda Hotel Karawang. Thank you for taking the time to write a review and share your experience with us. Your feedback is very valuable to us. This review helps us understand the needs and preferences of our guests, so that we can continue to improve the quality of our services and hotel facilities for the comfort of you and your family. We look forward to welcoming you and your family back in the future. See you again, Emi Ishii, Hotel Manager
Translated by Google Icon
See original
Trisa W. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
The staff is very friendly, very informative and helpful. Arrived at 11.30 am and was allowed to check in early, asked for a baby crib and mattress to be put together, and it was very fast until the room was ready. My husband requested a birthday greeting, it was already on the mirror plus a birthday cake, besssssstttt. Every time I asked anything to the hotel staff, they were always informative, because I brought children, I was always informed that there were kids activities and invited to join. The children were happy, the playground was clean, the swimming pool was clean and the lifeguard was always on standby to supervise. The breakfast food choices were delicious, so many that I was confused about what to eat. The coffee was also delicious, the donuts were delicious. The best, just checking out and I was already thinking about coming back..
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Mrs. Trisa W. M., Warm greetings from Resinda Hotel Karawang. We would like to thank you for taking the time to write a review for our hotel. We are very happy to know that you and your family really enjoyed our hotel. The birthday greetings on the mirror and the cake are also small details that we hope make your special moment even more memorable. Your review is the biggest motivation for us to continue to provide the best service. We look forward to your and your family's next visit. See you again, Emi Ishii, Hotel Manager
Translated by Google Icon
See original
Ruiqui A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
An interesting hotel especially for children because in addition to having a swimming pool, it turns out there is also a waterpark here. Awesome. And to the mall is not only close, but given its own way through direct hotel access to the mall.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jun 2025
Dear Mrs. Ruiqui A., Warm greetings from Resinda Hotel Karawang. We would like to thank you for taking the time to write a review for our hotel. We are very happy to know that you and your family really enjoyed our hotel. We look forward to your next visit. See you again, Emi Ishii, Hotel Manager
Translated by Google Icon
See original
Aulia P. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel staff is incredibly friendly & helpful, the rooms are spacious and super comfortable, the breakfast menu is extensive and varied! The best🌟🌟🌟🌟🌟
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jun 2025
Dear Mrs. Aulia P. A., Warm greetings from Resinda Hotel Karawang. We would like to thank you for taking the time to write a review for our hotel. We are very happy to know that you and your family really enjoyed our hotel. We look forward to your next visit. See you again, Emi Ishii, Hotel Manager
Translated by Google Icon
See original
Andriansyah C.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
friendly staff and lots of facilities for children
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
30 May 2025
Dear Mr. Andriansyah C., Warm greetings from Resinda Hotel Karawang. We would like to thank you for taking the time to write a review for our hotel. We are very pleased to know that you and your family really enjoyed our hotel and we have conveyed your compliments to all of our staff. We look forward to your next visit. See you again, Emi Ishii, Hotel Manager
Translated by Google Icon
See original
Number of reviews per page
20
40