Overall Ratings & Reviews Hotel Grand Mutiara Kuala Lumpur

No sound proof. Can hear clearly noise from toilet next room. Bad ventilation.

The hotel is dirty and smells musty, all the equipment in the room & toilet is very bad ... Very scary ... No recommendation ...

In my room there was no TV remote and the bed lights were not clean in the wash. There is no shampoo. But this hotel is strategic because of the shop area and close to cheap halal eateries.

Nice staff. the room is nice with that cheap price.

Will never come back, feel bad luck too much rules and regulations sorry to stay 2 nights, should guests who extend yes be served well, because I pay via online, extend it, have to byrari again 20 RM, the reason I pay online, and have to check in again at 2, what's the difference with those who pay cash? This hotel is not, recommended ever.

The hotel is located in a well-structured location, all amenities offered are satisfactory but the bathroom is not satisfactory where the hot water pump is not fast and satisfactory, others ok.

Room is quite ok. But toilet seat is very dirty and toilet door is unable to lock from outside

Clean rooms, cold air conditioning, close to culinary, I like it.

Staff reception is not friendly. Face sour, no smile right away. Talking malay is not good .. Hotel room is not comfortable. The bathroom is dirty. TV broadcasts are boring. In-room decor is ugly.

The location is strategic, not too far from the LRT station, the hotel is also clean. Later, if you stop by, want to stay there again.

Had a long stay at this hotel. Overall. Staff is amazing. Good amenities. Nice surroundings with a lot of eateries and shop nearby. Would stay here again.

Had a long stay at this hotel. Nice staff. Good amenities. Easy access to transportation. Good neighbourhood and surroundings. Shops and eateries everywhere. Will definitely stay here again.

staff are very friendly room condition is good room. WiFi working good

The hotel room is a mess, the closet is broken, the shower has not been installed, for very satisfying service.

As per the price, the staff is friendly, first we get the room with the AC broken, but we ask to change the room. There is free drinking water (gallons). Not bad for our rich budget traveler 😁

Good hotel and standard cleanliness.

Good hotel. Cleanliness standards.

Strategic location, stay nik go if only from KL central, easy transportation, looking for a lot of food and delicious food, the room fits the photo and is comfortable.

The staff is really unprofessional.

One week's experience staying at this hotel, although it's simple but very strategic, so we are easy to find transportation and food that we want. The price is affordable by the middle to lower class. For friends who want to find a hotel if it's cheap, I recommend staying at a grand pearl hotel.