6.8
Pleasant
From 233 reviews
Provided by travelers on
Cleanliness

6.3

Room Comfort

6.5

Meal

6.7

Location

7.2

Service and Facilites

6.7

People often mention about Capital O 2640 Cottage GS Rumah Kayu Syariah
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Wifi (3)
Surroundings (2)
Accessibility (2)
Ambiance (2)
Room Space (2)
Bedroom (2)
Bathroom (2)
Hotel Area (2)
Family Friendly (1)
Staff Friendliness (1)
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Traveler Reviews Capital O 2640 Cottage GS Rumah Kayu Syariah

Number of reviews per page
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40
Customer reviews
G***t
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Leisure
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5.0
/10
Reviewed 1 week(s) ago
The most chaotic hotel I have ever stayed in. Very poorly maintained and looks like it will close soon. Not cleaned at all, the lobby is like a warehouse. Access to the lobby to the room is terrible. In the picture there is a swimming pool, but you can see for yourself from my photo.. it has not been touched at all There is no restaurant, even drinking bottles are not provided in the room, there is no soap and shampoo, the box is broken. The room is very dusty, the mattress is dusty, there are wasps in the room, cats roaming around in the room. Wifi is not available, cable TV cannot connect... just think there is no TV. Don't ask about the bathroom, the floor has never been brushed, the sink has a leaking bottom pipe, the shower faucet is leaking, the toilet seat is shaking... It's really bad. I'd rather sleep in the car than be told to go back to sleep there again for 300-400 thousand... I think this hotel has been left alone until it runs out of breath, only relying on visitors who "buy the wrong thing" like me. Only 1 guard to do everything, this is from the guard himself who speaks... yes you heard right. Only 1 person to clean, receive guests, sweep, mop, etc... The surrounding "air" is also not friendly. very humid. The theme is sharia, but the hotel itself does not carry the concept of sharia itself properly... NGABU Didn't mean anything.. just hope there are no more ZONK families like me and the hotel can immediately improve
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J***i
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8.1
/10
Reviewed 31 week(s) ago
The bathroom light is off so if you want to go to the bathroom at night it's quite dark.
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S***o
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Transit
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6.5
/10
Reviewed 39 week(s) ago
Staying on weekdays is quiet, good for resting, cool, room is quite spacious, bathroom has no hot water. Thank you for the friendly service.
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5 people find it helpful
Ririn S.
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Leisure
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6.4
/10
Reviewed 47 week(s) ago
A hotel with a wooden themed building, but it seems a bit old, and when I & my extended family stayed it was very quiet, the parking lot was a bit muddy, the rooms were comfortable without air conditioning because it was cold, as a suggestion the upper floors were given bright lights, and the rooms & toilets were perfumed because smells, thankyou🫰🏻.
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6 people find it helpful
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Amma M.
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6.3
/10
Reviewed 61 week(s) ago
Sebenarnya suasananya enak, bersih, asri, pemandangannya juga keren cuman gak terawat aja. Minusnya sangat kurang responsif, beberapa kali ditelpon-ditelpon juga gak bakalan diangkat mungkin, airnya gak ngalir kalau pagi trus gak ada pemberitahuannya sama sekali. Jadi tolong untuk memperhatikan hal-hal yang penting apalagi masalah air 😭 kasihan kami kalau mau pipis apalagi mau buang air.
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12 people find it helpful
Saiful A.
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5.1
/10
Reviewed 67 week(s) ago
Sangat menyeramkan. Tidak recommended.
3 people find it helpful
Fitri W.
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8.8
/10
Reviewed 107 week(s) ago
Wow, the price is super affordable, you can get a spacious room. Facilities include TV, sofa, portable kettle. Minus the water had run out, but in the morning it was smooth again. The place is cold, cool, can view the hills. Continued success for wooden cottage houses
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5 people find it helpful
Chris Y. N.
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8.5
/10
Reviewed 115 week(s) ago
Check in nya agak lebih lama dari hotel yang lain yaitu jam 2 siang. Gak ada air panas dan saluran tv gak ada. Selebih nya oke.
3 people find it helpful
Insan P.
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6.2
/10
Reviewed 122 week(s) ago
No hot water, soap, shampoo.
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1 people find it helpful
Accommodation's Reply
18 Feb 2023
Hi, Human! We are truly sorry to find that your experience with us was not pleasant. We will definitely work on your suggestions to give you the best experience next time Regards, Team.
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Dyah A. K.
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6.0
/10
Reviewed 144 week(s) ago
Airnya sangat kecil sekali bahkan mati namun nyala namun kecil sekali. Akses ke kamarnya pun agak sulit karena kita mesti turun lewat tangga yang kecil banget.
6 people find it helpful
Veny T. A. S.
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9.7
/10
Reviewed 150 week(s) ago
The inn is clean, comfortable, and the service is friendly. The atmosphere is calm just right for a break. 👍.
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3 people find it helpful
Adityo A. D.
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5.7
/10
Reviewed 155 week(s) ago
1. No heater shower. 2. No amenities.
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Accommodation's Reply
14 Jul 2022
Hi, Adityo! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Jane!
Anggoro S.
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9.7
/10
Reviewed 156 week(s) ago
The place is nice, beautiful & fun for families, clean rooms at affordable prices. Very satisfying service.
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4 people find it helpful
Accommodation's Reply
01 Jul 2022
We appreciate your positive assessment! We pride ourselves on serving our guests with an incredible experience. Hello, Simon
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Agus Setiyowidodo
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6.3
/10
Reviewed 157 week(s) ago
There is no hot water, only towels and even then only one toiletries. Coffeemaker must be rented😅
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1 people find it helpful
Accommodation's Reply
30 Jun 2022
Hello, Agus! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.
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Andrea W.
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6.4
/10
Reviewed 162 week(s) ago
Enter a fragrant, clean room. As soon as I went to the poorly maintained toilet, there were moths in the closet. No hot water. The electric plug is also a bit problematic near the mattress. Rating: 6.5/10. Hopefully it can be maintained again with good facilities. The atmosphere is good, the location is also strategic, the hotel is family friendly.
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2 people find it helpful
M Taufik H.
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9.1
/10
Reviewed 168 week(s) ago
The concept is unique, like a basement room , just like a lack of rejuvenation, cheap prices with close access to several tourist attractions.
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3 people find it helpful
Accommodation's Reply
06 Apr 2022
Thank you very much for the positive rating, Taufik! Rest assured, we will definitely work on your feedback and ensure better service in the future. Regards, Ivy
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Syarah F.
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8.5
/10
Reviewed 182 week(s) ago
The view is steady, warm water is on.
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2 people find it helpful
Christian Z.
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5.9
/10
Reviewed 187 week(s) ago
There are no towels available, the tv is broken
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5 people find it helpful
Adinandra D.
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5.5
/10
Reviewed 193 week(s) ago
There was mouse droppings on the mattress, the room air conditioner leaked, like it was not maintained.
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2 people find it helpful
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Nana M. I.
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8.5
/10
Reviewed 218 week(s) ago
Next trip pasti menginap di sini lagi.
4 people find it helpful
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