8.0
Very Good
From 3,442 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.8

Meal

7.5

Location

8.1

Service and Facilites

7.9

People often mention about Villa de Rossa
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Ambiance (51)
Bedroom (46)
Accessibility (41)
Bathroom (41)
Hotel Area (34)
Surroundings (32)
Distance to City Center (28)
Staff Friendliness (22)
Family Friendly (19)
Wifi (15)
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Traveler Reviews Villa de Rossa

Number of reviews per page
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40
Customer reviews
Y***a
icon-origin-TRAVELOKA
6.4
/10
Reviewed 5 day(s) ago
My first stay here was in 2011, and it was still nice, clean, well-maintained, and included breakfast. Now, there's no breakfast. The sheets are rumpled and stained. Although a bit more spacious, the toilet is still relatively clean. Only the shower, faucet, and sprayer are broken and haven't been scrubbed. At least, even though it's old, they should still be kept clean. It would be better to replace them. The staff is friendly and responsive. Luckily, I was able to redeem my Traveloka points, and my problem is resolved. Thank you, Traveloka.
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PRIYO W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The service was good and friendly. Unfortunately, the security guard wasn't there at checkout, so I left the key on the table.
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P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 3 week(s) ago
The location is okay. The condition is decent for the price. As for the room: it's damp, the blankets smell, the mattress smells, and everything smells damp and a bit damp from the humidity.
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H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The room felt comfortable and cool, with hot water for the shower. The bed was soft and easy to check in early. The surroundings felt beautiful and green. And the staff was friendly.
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2 people find it helpful
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 week(s) ago
This villa is perfectly priced, and the room is so affordable. If you're just staying overnight and sleeping, it's fine. It's just that it's perfectly priced. It's not suitable for bringing children, though.
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2 people find it helpful
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Friendly, helpful staff, strategic location, good value. Standard rooms for the price. Worth it for the price.
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1 people find it helpful
Yuswandi
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
The place was comfortable and cool. We got a corner room, perhaps just in time for Eid al-Fitr, so it was packed. The hot water worked.
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1 people find it helpful
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Dede A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Comfortable, friendly, clean atmosphere and according to the price, in short very satisfied.
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E***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 12 week(s) ago
The room and surroundings were comfortable and clean. However, the amenities were lacking. There was no drinking water available in the room. The bathroom faucet was small. The shower was broken.
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1 people find it helpful
P***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
Rooms are ok, spacious, workers are friendly, environment is clean.
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I***i
icon-origin-TRAVELOKA
7.9
/10
Reviewed 24 week(s) ago
old building..needs renovation especially the interior...the room has spiders, mosquitoes, and feels stuffy..the bathroom hot water keeps disappearing, there are no towels and other bathroom supplies...the sleeping place has a thin pillow, unpleasant smell, the sheets are full of maps...and there is no wifi... A new experience for me, at 6 am there are already lots of breakfast snacks arriving..chicken porridge, steamed buns, milk sponge cakes, coffee, tea..at 3 pm there are Malang meatballs..unique too 😁
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6 people find it helpful
Angga F.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 25 week(s) ago
It should be better maintained. especially the sheets and pillows, oh my God, they are dirty
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4 people find it helpful
V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 25 week(s) ago
Overall the hotel is comfortable, the location is also very strategic in Lembang, but the issue is only in the cleanliness of the room, starting from the room looks like it hasn't been swept, the bedsheets also have lots of stains, and the toilet is only slightly dirty, minus there are no hangers, the door handles are made of wood
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5 people find it helpful
Alexander
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
The place is nice for families, fun.
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3 people find it helpful
Yudha P.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 28 week(s) ago
Price does not match the condition and facilities
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5 people find it helpful
M***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 29 week(s) ago
It's very different from the photo, it's really not tidy, the grass is long, when you enter the room it's like the room hasn't been used for a long time, it's stuffy and dusty. I won't be like that again...
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7 people find it helpful
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 37 week(s) ago
The atmosphere is beautiful, the staff are friendly and responsive, I got lost but the security guard came to pick me up. Thank you....the hot water is safe to use
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3 people find it helpful
H***I
icon-origin-TRAVELOKA
6.3
/10
Reviewed 38 week(s) ago
Staff service was quite good, parking was adequate. A few comments: - Hot water was broken/an error, according to the staff. - Room cleanliness was very dusty. - Lighting was poor, as there were no lights in front of the bathroom and the entrance. - Blankets and sheets were stained. There are actually many more things that could be improved.
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3 people find it helpful
M***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
It's quite good for that price if you just want to rest, the staff are friendly and nice.
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4 people find it helpful
F***a
icon-origin-TRAVELOKA
5.8
/10
Reviewed 48 week(s) ago
The place is actually spacious, with ample parking, and close to all the tourist attractions in Lembang. It would be much better if the room cleanliness was more attentive. The sheets looked unwashed, the floor was dirty, and the desk drawers had cigarette ash marks. The bathroom had little water, no hangers, and the bathroom floor was also dirty. The service was quite good, friendly, and responsive.
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16 people find it helpful
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