Overall Ratings & Reviews Karsa Utama Hotel

Dirty mattress, dirty bathroom, shower doesn't work, extra bed is quite expensive for a foam mattress and it's also a bit dirty, fortunately sheets are provided for the additional bed. The AC is also not too cold. It seems like the room is not cleaned before guests enter. Breakfast is very simple and doesn't match what I paid for. The plus is that it's only close to Tanah Abang.

Food tastes good but not many choices. Dirty bathroom, dirty toilet door. That's an old school hotel. It's a bit scary if you're standing alone. Rough blankets are not good.

Lumayanlah Fasilitas memadai kamarnya juga bersh dan karyawanya ramah dan baik.

Saya menginap di kamar 304 dengan tipe kamar standard kebershan dan lain-lain yang ada dikamr its ok sudah bagus saya berharap lebih ditingkatkan lagi dan dipertahanakn kebershan dan pelayanannya yang ramah dan baik

Terletak di tengah kota, dekat ke Sarinah, Thamrin city dan Tanah Abang. Dapet harga 280 rb saat tahun baru plus sarapan 2 orang. Pesen di aplikasi tanpa ribet. Terima kasih untuk OTA mempermudah semua aktivitas 😀 pesan hotel, tiket kereta dengan cepat dan mudah.

Cuma masalah di air aja suka kotor gitu.

For this hotel I don't have too high expectations. I only stayed for 2 days, usually the room was cleaned and other facilities replaced. And please make sure all room facilities are functioning properly. Hopefully it will be fixed in the future. Thank You

The location is close to Tanah Abang Market, around many warteg and the price is in accordance with the facilities provided, the staff is friendly and fast response.

It's not bad, I hope it's repaired again so that it's comfortable.

Maybe because it's been a long time since no one has filled the room due to Covid19, so the room smells of dust and the bed sheets and pillows have a lot of dust too. There should be general cleaning if you want to sell it again.

Lokasi strategis, kalau untuk belanja ke tanah abang dekat, cargo expedisi banyak, pelayanan ramah. Tapi ukuran kamar terlalu kecil, dibasement loteng juga sangat rendah jadi agak pengap, nginap 3 malam seprai gak diganti, kamar terlalu kecil, sholat harus ke atas kasur.

The place is comfortable, the service is satisfying.

Lokasi dekat dengan belanja. Cukup jalan kaki. Untuk kamar bersih. AC dingin. Shower panas dan TV berfungsi. Untuk pilih kamar minta yang lantai atas atau two bed. Lebih bersih dari pada yang one bed di lantai bawah basement mungkin karena jarang ditempati. Di lantai bawah kesannya ruangannya agak sempit dan tidak ada blower. Cuman kurang teko listrik aja lagi. Kalo ada pasti perfect.

disappointed because the elevator was not working, and the air conditioner dripped dripping onto the mattress. the rest Ok

I got the 3rd floor but the elevator didn't work, very disappointed even though usually the elevator was on

The air conditioner is hot, every 1 hour it turns itself off, the elevator cannot be used, even though I got a room. 3, it's useless to stay here the elevator can't be used

The ac is not cold enough in the sauna, please pay attention to the maintenance of the air conditioner, the rest is ok

pleasant rivals, although the building is old but comfortable.

The standard room is windowless.

The place is quiet, strategic and clean. Many food places around it. The condition is still quiet maybe because it is still new normal. Overall is good and the price is very economical for transit. It's just that when checking out there is no CS to guard, only the security bag that serves well.