P***T

10.0

/10

Reviewed 2 day(s) ago

The friendliness of the hotel staff and the hotel environment which is close to the guest's destination.

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H***y

Business

10.0

/10

Reviewed 1 week(s) ago

Clean rooms, pretty good breakfast, strategic location.

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Accommodation's Reply

07 Nov 2026

Dear Mr./Ms. H*y, Sincerely, Batiqa Pekanbaru Hotel. Thank you for your review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager

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I***l

Transit

9.4

/10

Reviewed 2 week(s) ago

Thank you for your service.

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Accommodation's Reply

31 Oct 2026

Dear Ms./Mrs. I*l, Sincerely, Batika Hotel Pekanbaru. Thank you for reviewing our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager

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mochammad r. w.

Business

10.0

/10

Reviewed 2 week(s) ago

In short, Batiqa Hotel is really top, next business trip to PKU will definitely stay here again.

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Accommodation's Reply

31 Oct 2026

Dear Mr. Mohammad R.W., Sincerely, Batika Pekanbaru Hotel. Thank you for your review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager

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R***o

Leisure

10.0

/10

Reviewed 2 week(s) ago

The staff service is friendly and the rooms are kept clean.

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Accommodation's Reply

31 Oct 2026

Dear Mr./Ms. R*o, Sincerely, Batiqa Pekanbaru Hotel. Thank you for your review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager

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Verified Traveler

8.5

/10

Reviewed 4 week(s) ago

Clean and close to the airport.

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Accommodation's Reply

21 Oct 2026

Dear Mr./Mrs. G*t, Sincerely, Batika Hotel Pekanbaru. Thank you for reviewing our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager

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F***y

9.4

/10

Reviewed 5 week(s) ago

The Wi-Fi was slow, the pillows were uncomfortable, not soft, and they caused neck pain. They were already flat and needed replacing. This was in room 712. I've stayed at Batiqa before in a different room, but the pillows were great. The food was top-notch, and the extras for kids weren't expensive.

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Accommodation's Reply

21 Oct 2026

Dear Mr./Ms. F*y, Sincerely, Batika Pekanbaru Hotel. Thank you for taking the time to share your experience staying at Batika Pekanbaru Hotel. We are pleased to hear that you were satisfied with the comfort of the beds, the quality of the food, and the reasonable price of the children's supplements. However, we apologize for the inconvenience you experienced regarding the slow Wi-Fi speed and the uncomfortable pillows that caused neck pain. We understand that quality rest is an important part of your stay experience, and we regret that we did not receive a proper response during your stay. Your feedback regarding the condition of the pillows, especially in room 712, will be forwarded to the relevant team for action. We will evaluate the Wi-Fi connection quality to provide better comfort for our guests. Thank you for your valuable feedback. We hope to welcome you again and provide you with an even more comfortable and memorable stay at Batika Pekanbaru Hotel. Sincerely, General Manager

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Verified Traveler

Transit

10.0

/10

Reviewed 5 week(s) ago

I've stayed here several times and have always been satisfied with everything. There's a coffee machine so you can make your own coffee with a variety of variations for breakfast.

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Accommodation's Reply

14 Oct 2026

Dear Mr./Mrs. G*t, Sincerely, Batika Hotel Pekanbaru. Thank you for reviewing our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager

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D***a

10.0

/10

Reviewed 6 week(s) ago

Maximum service. We had an early morning flight, and the hotel provided airport transfers and breakfast.

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Accommodation's Reply

09 Oct 2026

Dear Mr./Ms. D*a, Sincerely, Batiqa Pekanbaru Hotel. Thank you for your review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager

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y***a

8.5

/10

Reviewed 6 week(s) ago

Clean, nice, comfortable.. Very good.

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Accommodation's Reply

14 Oct 2026

Dear Gentlemen/Ladies, Sincerely, Batika Pekanbaru Hotel. Thank you for your positive review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager

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R***a

7.2

/10

Reviewed 6 week(s) ago

The room is leaking, the clothes in the suitcase are wet, the shoes are all wet.

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Accommodation's Reply

09 Oct 2026

Dear Ms./Mrs. R*a, Sincerely yours from Batika Pekanbaru. Thank you for taking the time to share your review with us. We sincerely apologize for the inconvenience you experienced, particularly the leak in your room which wet your clothes and shoes. We understand this incident greatly disrupted your comfort during your stay. As a follow-up, we will work with our engineering team to thoroughly inspect the affected room, identify the cause of the leak, and make any necessary repairs. Once the repairs are complete, our team will conduct a follow-up inspection to ensure no leaks remain and that the room is suitable and comfortable for use again. We will increase regular room inspections to mitigate the risk of similar incidents in the future. Once again, we apologize for this unpleasant experience. Thank you for your feedback, which is important for us to improve the quality of our facilities and services. We sincerely hope to have the opportunity to provide you with a better stay experience on your next visit. Sincerely, General Manager

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Sukmana J.

10.0

/10

Reviewed 6 week(s) ago

Comfortable hotel to stay

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Accommodation's Reply

05 Oct 2026

Dear Ms. Sukhamana J., From Batika Pekanbaru Hotel, we respectfully thank you for your positive review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager

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HOUW N. S.

10.0

/10

Reviewed 6 week(s) ago

Location is very convenient and close to the airport. Shuttle service is so perfect. Reception is very nice and helpful.

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Accommodation's Reply

05 Oct 2026

Dear HOUW N. S., Warmest greetings from BATIQA Pekanbaru. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

p***i

7.0

/10

Reviewed 7 week(s) ago

mantaapppppppppppppppppppppppppppppppppppppppppp

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Accommodation's Reply

05 Oct 2026

Dear p*i, We send our warmest regards from Vatica Pekanbaru. Thank you for your kind words about our hotel. We are delighted to hear that you had a wonderful time and look forward to seeing you again soon. Thank you. Sincerely, The General Manager

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N***y

Transit

9.7

/10

Reviewed 8 week(s) ago

I wanted to stay here for just one night because I wanted to drop my sister off at the airport. The room was clean, comfortable, and had a prayer mat. Breakfast started at 6 a.m. and had quite a variety. The free shuttle to the airport was a plus, in my opinion. If you're reading my review, don't hesitate; stay here! 👌🏼

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Accommodation's Reply

24 Sep 2026

Dear Ny, warm greetings from Vatica Pekanbaru. Thank you for your kind words about our hotel. We are delighted to hear that you had a wonderful time and look forward to seeing you again soon. Thank you. Sincerely, The General Manager

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Agus S.

Staycation

10.0

/10

Reviewed 9 week(s) ago

Suitable for staycation with family

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Accommodation's Reply

18 Sep 2026

Dear Mr. Agus S., From Batika Pekanbaru Hotel, Thank you for your review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager

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Abdul A.

Business

10.0

/10

Reviewed 9 week(s) ago

Comfortable hotel and free airport transfer

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Accommodation's Reply

15 Sep 2026

Dear Mr. Abdul A., From Batika Pekanbaru Hotel, Thank you for your review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager

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Satriaavik

Business

10.0

/10

Reviewed 9 week(s) ago

The hotel is very clean and the breakfast menu is great.

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Accommodation's Reply

15 Sep 2026

Dear Mr./Ms. Satriaavik, Sincerely, Batiqa Pekanbaru Hotel. Thank you for your review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager

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Agus S.

Staycation

10.0

/10

Reviewed 9 week(s) ago

Suitable for a staycation with family.

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Accommodation's Reply

15 Sep 2026

Dear Mr. Agus S., From Batika Pekanbaru Hotel, Thank you for your review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager

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d***n

Business

10.0

/10

Reviewed 10 week(s) ago

Hotel near SSK airport, with airport shuttle service.

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Accommodation's Reply

15 Sep 2026

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BATIQA Hotel Pekanbaru

Overall Ratings & Reviews BATIQA Hotel Pekanbaru

8.9

8.8

8.5

8.9

8.8

Traveler Reviews BATIQA Hotel Pekanbaru