A***s

Staycation

8.5

/10

Reviewed 2 week(s) ago

The hotel is clean. There are connecting rooms. Smoking is permitted in the rooms.

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Accommodation's Reply

11 Jan 2026

Dear Valued Guest, Thank you for your positive review regarding your stay at our hotel. We are delighted to hear that our services and amenities met your expectations. Please note that our hotel has a limited number of smoking rooms, so we recommend that all guests reconfirm their smoking room requests upon check-in to ensure we can accommodate your needs. We look forward to welcoming you back again and providing you with another memorable stay. Thank you, Harriston Hotel & Suites.

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jeffrin z.

Business

9.4

/10

Reviewed 3 week(s) ago

Always happy to stay here. But the few times I've stayed here, I've always gotten a room with a broken toilet. And we can't watch TV because the screen is dirty or has spots, it's unwatchable. It would be better if it was fixed. So we can watch with clear quality and it won't damage our eyes.

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1 people find it helpful

Accommodation's Reply

11 Jan 2026

Dear Jeffrin Z, Thank you for taking your valuable time to share your experience while staying in Hariston Hotel & Suites. Our sincere apology for the inconvenience happened during your stay. We reviewed your feedback and coordinate with related department to directly taking actions to make sure it will not happened again in the future. We also will keep improving and developing our service and product quality to ensure the satisfaction of our guest. We hope to have the opportunity to welcoming you back in the near future. Warm Regards, Hariston Hotel & Suites

DR

Djuwita R.

Transit

9.4

/10

Reviewed 8 week(s) ago

Have stayed here many times because it is close to the airport.

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1 people find it helpful

Accommodation's Reply

07 Dec 2025

Dear Djuwita .R, Thank you for taking your valuable time to share your experience during your stay at our Hotel. Your review help us to provide better service in the future. We hope to see you on your next visit. Warm Regards, Hariston Hotel & Suites

Gregory A. W.

Business

9.4

/10

Reviewed 10 week(s) ago

First time staying here. Got a room upgrade. 10/10. I'll stay again if I have to work late.

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2 people find it helpful

Accommodation's Reply

16 Nov 2025

Dear Gregory A.W Thank you for taking your valuable time to share your experience during your stay at our Hotel. Your review help us to provide better service in the future. We hope to see you on your next visit. Warm Regards, Hariston Hotel & Suites

F***y

9.7

/10

Reviewed 10 week(s) ago

Room 1611, the refrigerator is broken + the curtains don't cover all the windows so the sunlight still shines into the room

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Accommodation's Reply

16 Nov 2025

Dear Valued Guest, Thank you for taking your valuable time to share your experience during your stay at our Hotel. Your review help us to provide better service in the future. We hope to see you on your next visit. Warm Regards, Hariston Hotel & Suites

Verified Traveler

6.8

/10

Reviewed 11 week(s) ago

It doesn't have the quality of a 4 stars hotel. The price reflects the comfort and cleanliness of the rooms. Things that could be improved. 1. The air ventilation should be replaced. The air coming out from the ventilation smells bad, dewy and smoky. 2. The bathroom sink had lots of mold. 3. The wall needs to be repainted 4. The floor needs to be scrubed.

1 people find it helpful

Accommodation's Reply

16 Nov 2025

Dear Valued Guest, Thank you for taking your valuable time to share your experience while staying in Hariston Hotel & Suites. Our sincere apology for the inconvenience happened during your stay. We reviewed your feedback and coordinate with related department to directly taking actions to make sure it will not happened again in the future. We also will keep improving and developing our service and product quality to ensure the satisfaction of our guest. We hope to have the opportunity to welcoming you back in the near future. Warm Regards, Hariston Hotel & Suites

W***n

Business

9.1

/10

Reviewed 12 week(s) ago

the lobby is cozy and comfortable, room is ok but the air conditioner need service cos not cold enough. shower is nice but need to add 1 more light so it will be brighter.

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Accommodation's Reply

26 Oct 2025

Dear Valued Guest, Thank you for taking your valuable time to share your experience during your stay at our Hotel. Your review help us to provide better service in the future. We hope to see you on your next visit. Warm Regards, Hariston Hotel & Suites

INDAH Y.

9.4

/10

Reviewed 13 week(s) ago

The hotel staff is friendly and the hotel is comfortable.

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Accommodation's Reply

18 Oct 2025

Dear Ms Indah, Thank you for taking your valuable time to share your experience during your stay at our Hotel. Your review help us to provide better service in the future. We hope to see you on your next visit. Warm Regards, Hariston Hotel & Suites

c***k

Staycation

8.8

/10

Reviewed 13 week(s) ago

The staycation here was quite pleasant, quiet, comfortable, and clean.

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1 people find it helpful

Accommodation's Reply

18 Oct 2025

Dear Valued Guest, Thank you for taking your valuable time to share your experience during your stay at our Hotel. Your review help us to provide better service in the future. We hope to see you on your next visit. Warm Regards, Hariston Hotel & Suites

Verified Traveler

8.1

/10

Reviewed 14 week(s) ago

I think it’s not relevant anymore in 2025 to make deposit in advance, if guest make something bad, you have the data, just make a contact

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Accommodation's Reply

18 Oct 2025

Dear Valued Guest, Thank you for taking your valuable time to share your experience during your stay at our Hotel. Your review help us to provide better service in the future. We hope to see you on your next visit. Warm Regards, Hariston Hotel & Suites

Verified Traveler

10.0

/10

Reviewed 15 week(s) ago

Great, clean, friendly service

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Accommodation's Reply

18 Oct 2025

Dear Valued Guest, Thank you for taking your valuable time to share your experience during your stay at our Hotel. Your review help us to provide better service in the future. We hope to see you on your next visit. Warm Regards, Hariston Hotel & Suites

F***y

10.0

/10

Reviewed 16 week(s) ago

Room 8006, the refrigerator is broken, everything else is ok

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Accommodation's Reply

26 Oct 2025

Dear Valued Guest, Thank you for taking your valuable time to share your experience during your stay at our Hotel. Your review help us to provide better service in the future. We hope to see you on your next visit. Warm Regards, Hariston Hotel & Suites

D***a

9.7

/10

Reviewed 17 week(s) ago

Friendly staff, restaurant food, lots of variety, tastes very delicious. The room is ok, but the lights in front of the elevator are not bright enough.

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1 people find it helpful

Accommodation's Reply

21 Sep 2025

Dear Valued Guest, Thank you for taking your valuable time to share your experience during your stay at our Hotel. Your review help us to provide better service in the future. We hope to see you on your next visit. Warm Regards, Hariston Hotel & Suites

F***y

Staycation

7.2

/10

Reviewed 17 week(s) ago

Room 9020, refrigerator broken, AC not cold

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Accommodation's Reply

21 Sep 2025

Dear Valued Guest, Thank you for taking your valuable time to share your experience during your stay at our Hotel. Your review help us to provide better service in the future. We hope to see you on your next visit. Warm Regards, Hariston Hotel & Suites

FM

F M

Transit

10.0

/10

Reviewed 18 week(s) ago

My favorite hotel every time I'm back in Jakarta, good location, easy to find food, the staff is very good at service and friendly, lovely place to stay.

1 people find it helpful

Accommodation's Reply

14 Sep 2025

Dear Valued Guest, Thank you for taking your valuable time to share your experience during your stay at our Hotel. Your review help us to provide better service in the future. We hope to see you on your next visit. Warm Regards, Hariston Hotel & Suites

E

Eddy

10.0

/10

Reviewed 20 week(s) ago

Strategic location, friendly staff, help call a taxi

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1 people find it helpful

Accommodation's Reply

31 Aug 2025

Dear Eddy, Thank you for taking your valuable time to share your experience during your stay at our Hotel. Your review help us to provide better service in the future. We hope to see you on your next visit. Warm Regards, Hariston Hotel & Suites

E

Eddy

10.0

/10

Reviewed 20 week(s) ago

Friendly staff, location is close to culinary.

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Accommodation's Reply

31 Aug 2025

Dear Eddy, Thank you for taking your valuable time to share your experience during your stay at our Hotel. Your review help us to provide better service in the future. We hope to see you on your next visit. Warm Regards, Hariston Hotel & Suites

D***n

Leisure

10.0

/10

Reviewed 23 week(s) ago

Cleanliness. Friendly staff. Neat and clean restaurant.

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1 people find it helpful

Accommodation's Reply

08 Aug 2025

Dear Valued Guest, Thank you for taking your valuable time to share your experience during your stay at our Hotel. Your review help us to provide better service in the future. We hope to see you on your next visit. Warm Regards, Hariston Hotel & Suites

A***y

8.5

/10

Reviewed 23 week(s) ago

It's okay, the price is right, the location is right, that's all.

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1 people find it helpful

Accommodation's Reply

08 Aug 2025

Dear Valued Guest, Thank you for taking your valuable time to share your experience during your stay at our Hotel. Your review help us to provide better service in the future. We hope to see you on your next visit. Warm Regards, Hariston Hotel & Suites

F***y

9.7

/10

Reviewed 23 week(s) ago

The hotel staff was very friendly and helpful when checking in.

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Accommodation's Reply

08 Aug 2025

Dear Valued Guest, Thank you for taking your valuable time to share your experience during your stay at our Hotel. Your review help us to provide better service in the future. We hope to see you on your next visit. Warm Regards, Hariston Hotel & Suites

Hariston Hotel & Suites

Overall Ratings & Reviews Hariston Hotel & Suites

8.6

8.6

8.4

8.5

8.5

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