Susanto

8.5

/10

Reviewed 5 week(s) ago

Comfortable, easy access on Tarakan's main road, friendly service, and an attractive breakfast with several menu options. Overall, I was satisfied.

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Accommodation's Reply

16 Jul 2026

Thank you, Susanto, for taking the time to write such a positive review! We are delighted that you were satisfied with our service, food quality, and menu. We hope to serve you again in the future and would greatly appreciate your return. Thank you again for your review and have a great day!

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Z***I

Staycation

9.6

/10

Reviewed 5 week(s) ago

What is lacking and needs to be repaired and improved is the cleanliness of the rooms and bathrooms because there is dust and cobwebs.

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Accommodation's Reply

16 Jul 2026

Thank you for letting us know about this. We are always committed to providing our guests with an excellent experience, and we will use this feedback to improve our service and prevent such incidents from happening again in the future. We hope to serve you again in the future with a cleaner room! We look forward to welcoming you back. Thank you again for your review and feedback. Have a great day!

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Z***I

9.3

/10

Reviewed 5 week(s) ago

Overall, it was quite good, but the cleanliness of the room and bathroom needed to be improved, as they were dusty and had cobwebs. Other than that, everything was 4 stars.

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Accommodation's Reply

16 Jul 2026

Thank you for taking the time to write such a positive review! Your feedback is important to our continuous improvement. We are delighted to hear that you were satisfied with our service and that we are glad to have met your expectations. We hope to serve you again in the future and welcome you back. Thank you again for your review and feedback. Have a great day!

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L***a

Business

10.0

/10

Reviewed 9 week(s) ago

The hotel staff is very helpful, the food is delicious, the hotel is also clean :)

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Accommodation's Reply

02 Jul 2026

Thank you for taking the time to write a positive review! We are delighted to hear that you were satisfied with the service, food quality, and cleanliness of the hotel. We hope to serve you again in the future and would greatly appreciate your return. Thank you again for your review and feedback. Have a great day!

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D***d

8.5

/10

Reviewed 12 week(s) ago

Everything is good. Well done.

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Accommodation's Reply

02 Jul 2026

Dear Valued Guest, Thank you for your kind review. We are delighted to know that you had a pleasant stay and that everything met your expectations. We truly appreciate your support and look forward to welcoming you again in the future. Best regards.

Kuku S.

Business

9.4

/10

Reviewed 12 week(s) ago

I am satisfied with my stay at Tarajan Plaza.

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Accommodation's Reply

02 Jul 2026

Thank you, Kuku S, for taking the time to write such a positive review! We are delighted to hear that you were satisfied with our service and that it met your expectations. We hope to serve you again in the future and would greatly appreciate your return. Thank you again for your review and feedback. Have a great day!

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a***i

8.5

/10

Reviewed 13 week(s) ago

The AC was broken and we moved rooms

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Accommodation's Reply

02 Jul 2026

Thank you for taking the time to write a review! Your feedback is important to us in continuously improving the quality of our facilities and services. We hope to serve you again in the future and would greatly appreciate your return. Thank you again for your review and feedback. Have a great day!

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H***i

10.0

/10

Reviewed 15 week(s) ago

The best hotel ever in North Kalimantan

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Accommodation's Reply

17 May 2026

Thank you for taking the time to write such a positive review! We are delighted that you were satisfied with our service. We are glad that we were able to meet your expectations. We hope to serve you again in the future and welcome you back. Thank you again for your review and support. Have a great day!

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D***a

8.5

/10

Reviewed 24 week(s) ago

Friendly staff, clean place, close to city center

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Accommodation's Reply

05 Mar 2026

Thank you for taking the time to write such a positive review! We are delighted that you were satisfied with our service and glad that we were able to meet your expectations. We hope to serve you again in the future and welcome you back. Thank you again for your review and feedback. Have a great day!

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Zul A.

Business

10.0

/10

Reviewed 27 week(s) ago

Suitable when on duty from the office

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Accommodation's Reply

21 Feb 2026

Thank you, Zul A, for taking the time to write such a positive review! We are delighted that you were satisfied with our service. We are glad that we met your expectations. We hope to serve you again in the future and would greatly appreciate your return. Thank you again for your review and feedback. Have a great day!

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Zul A.

Business

10.0

/10

Reviewed 27 week(s) ago

Suitable when on duty from the office

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Accommodation's Reply

21 Feb 2026

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Zul A.

Business

10.0

/10

Reviewed 27 week(s) ago

Suitable when on duty from the office

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Accommodation's Reply

21 Feb 2026

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Zul A.

10.0

/10

Reviewed 27 week(s) ago

Suitable when on duty from the office

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Accommodation's Reply

21 Feb 2026

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Zul A.

10.0

/10

Reviewed 27 week(s) ago

Suitable when on duty from the office

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Accommodation's Reply

21 Feb 2026

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E***a

Leisure

8.5

/10

Reviewed 31 week(s) ago

The room amenities are standard, and the interior still retains an old-style style. Breakfast is decent. The location is in the city center.

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Accommodation's Reply

21 Feb 2026

Thank you, Anjani W. S., for taking the time to write such a positive review! We greatly appreciate your feedback. We will continue to strive to provide excellent service to all our customers to ensure every interaction with us is a wonderful experience. We hope to serve you again in the future and would greatly welcome you back. Thank you again for your review and feedback. Have a great day!

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E***a

8.5

/10

Reviewed 31 week(s) ago

Just standard, only the price is quite expensive compared to the facilities you get.

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Accommodation's Reply

21 Feb 2026

Thank you for letting us know about this. We are committed to always providing our guests with an excellent experience, and we will use this feedback to improve our service and prevent such incidents from happening again in the future. We hope to serve you again in the future with even better facilities! We look forward to welcoming you back. Thank you again for your review and feedback. Have a great day!

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Verified Traveler

9.7

/10

Reviewed 31 week(s) ago

Very comfortable everywhere, close to the clean room, hot water flowing smoothly, clean bathroom, TV channels ok

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1 people find it helpful

Accommodation's Reply

16 Feb 2026

Thank you for taking the time to write a positive review! We greatly appreciate your feedback. We are delighted to hear that you were satisfied with our service and we are pleased that we were able to meet your expectations. We hope to serve you again in the future with new menu items that will surely impress you, and we look forward to welcoming you back. Thank you again for your review and feedback. Have a great day!

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a***u

Leisure

10.0

/10

Reviewed 32 week(s) ago

I've always liked this hotel, it's comfortable, the staff are friendly, during breakfast my son wanted to eat fish but unfortunately the dabu2 was spicy, so he got the regular fried fish, he was very happy. Although many of the room facilities are still old models, they are really well maintained. The bathroom toilet is quite new, it already uses an automatic flush and there is always a bidet and toilet tissue. Whether you want to get wet or dry in the bathroom area, everything is complete. The only thing missing is that there is no laundry bag even though it is usually there. The food has always been delicious. Continued success Tarakan Plaza...🥳

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Accommodation's Reply

21 Feb 2026

Thank you for taking the time to write such a wonderful review! We greatly appreciate your feedback. We are delighted to hear that you were satisfied with our service. We are glad that we were able to meet your expectations. We hope to serve you again in the future and would welcome you back. Thank you again for your review and feedback. Have a great day!

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E***R

8.4

/10

Reviewed 36 week(s) ago

The room is at the back, past the kitchen, and it seems rarely used. The bathroom water is yellow. Not recommended for the first floor.

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1 people find it helpful

Accommodation's Reply

21 Feb 2026

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Ilham Z.

10.0

/10

Reviewed 39 week(s) ago

The location is definitely close to all points.. The breakfast is also okay.

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Accommodation's Reply

21 Feb 2026

Thank you, Mr. Ilham Si, for taking the time to write such a positive review! We are delighted that you were satisfied with our service. We are glad that we met your expectations. We hope to serve you again in the future with new menu items that will surely impress you, and we look forward to welcoming you back. Thank you again for your review and feedback. Have a great day!

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Hotel Tarakan Plaza

Overall Ratings & Reviews Hotel Tarakan Plaza

8.6

8.6

8.6

8.8

8.7

Traveler Reviews Hotel Tarakan Plaza