The staff is friendly, responsive, and provides solutions.
The price is also very affordable, the place is clean, and the rooms are neat and tidy. The only thing that needs a little attention is the blankets and pillowcases, so they smell better for a more comfortable stay.
But overall, it's safe and pleasant.
The location is busy, easy to find, and most importantly, there are lots of places to eat at night.
Next time I'm in Bandung, I'll try this place again.