Front One Akshaya Hotel Karawang

Explore Front One Akshaya Hotel Karawang
9.1
Exceptional
From 5,748 reviews
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Cleanliness

8.9

Room Comfort

8.9

Meal

8.9

Location

9.1

Service and Facilites

9.0

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Staff Friendliness (103)
Bedroom (101)
Ambiance (97)
Distance to City Center (89)
Family Friendly (89)
Room Space (85)
Hotel Area (77)
Accessibility (75)
Bathroom (75)
Check-in/out Time (74)
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Traveler Reviews Front One Akshaya Hotel Karawang

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Customer reviews
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The atmosphere was cozy, the room was neat and clean. Thank you to the hotel staff for their prompt assistance, which made things very easy for us. Best wishes to Mr. Ade and the Front One Akshaya team.
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Accommodation's Reply
19 May 2026
Thank you for your positive review regarding your stay at Front One Akshaya Karawang Hotel. We are delighted to hear that you were satisfied with the service and cleanliness of the hotel. Your compliments and suggestions motivate our entire team to strive to maintain and improve the quality of service for the comfort of all our guests. We sincerely hope to welcome you again on your next visit and have the opportunity to provide you with the best service at Front One Akshaya Karawang Hotel once more. Sincerely, Ubay Rubay - Rooms Division Manager | Front One Akshaya Karawang Hotel
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I***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
It's nice to bring kids to this hotel, but the cleanliness is lacking, there are lots of stray cats, and the food is also incomplete for that price. The pool is suitable for bringing kids, you can go straight to the pool right out the door, I really like it 🥰
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Accommodation's Reply
18 May 2026
Thank you for your review of your stay at Front One Akshaya Karawang Hotel. We are delighted to hear that you were satisfied with the service and amenities of the Deluxe Pool Room with direct pool access. Your compliments and suggestions motivate our entire team to maintain and improve the quality of service for the comfort of all our guests. Regarding the issues of cleanliness, the number of cats, and the variety of food that did not meet expectations, we have informed management to follow up with the relevant departments. We sincerely hope to welcome you again in the future and have the opportunity to provide you with the best service at Front One Akshaya Karawang Hotel. Sincerely, Ubay Rubay - Rooms Division Manager | Front One Akshaya Karawang Hotel
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e***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The food is varied, the rooms are spacious, clean, the staff are friendly.
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Accommodation's Reply
11 May 2026
Thank you for your positive review regarding your stay at Front One Akshaya Karawang Hotel. We are delighted to hear that you were satisfied with the service, cleanliness, and quality of the food we served. Your compliments and suggestions encourage our entire team to strive to maintain and improve the quality of service for the comfort of all our guests. We sincerely hope to welcome you again in the future and have the opportunity to provide you with the best service once more at Front One Akshaya Karawang Hotel. Sincerely, Ubay Rubay - Rooms Division Manager | Front One Akshaya Karawang Hotel
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A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, the rooms are very comfortable and suitable for a staycation.
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Accommodation's Reply
06 May 2026
Thank you for your positive review regarding your stay at Front One Akshaya Karawang Hotel. We are delighted to hear that you were satisfied with our services, facilities, and comfort. Your compliments and suggestions encourage our entire team to strive to maintain and improve the quality of our service for the comfort of all our guests. We sincerely hope to welcome you again in the future and have the opportunity to provide you with the best service once more at Front One Akshaya Karawang Hotel. Sincerely, Ubay Rubay - Rooms Division Manager | Front One Akshaya Karawang Hotel
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D***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Cool place, friendly staff
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Accommodation's Reply
27 Apr 2026
Thank you for your positive review regarding your stay at Front One Akshaya Karawang Hotel. We are delighted to hear that you were satisfied with the facilities and the friendliness of our staff. Your compliments and suggestions encourage our entire team to strive to maintain and improve the quality of service for the comfort of all our guests. We sincerely hope to welcome you again in the future and have the opportunity to provide you with the best service once more at Front One Akshaya Karawang Hotel. Sincerely, Ubay Rubay - Rooms Division Manager | Front One Akshaya Karawang Hotel
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M***a
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10.0
/10
Reviewed 6 week(s) ago
Staff are always available if there are any complaints.
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1 people find it helpful
Accommodation's Reply
15 Apr 2026
Thank you for your positive review regarding your stay at Front One Akshaya Karawang Hotel. We are delighted to hear that you were satisfied with the comfort and cleanliness of our facilities. Your compliments and suggestions encourage our entire team to strive to maintain and improve the quality of service for the comfort of all our guests. We sincerely hope to welcome you again in the future and have the opportunity to provide you with the best service once more at Front One Akshaya Karawang Hotel. Sincerely, Ubay Rubay - Rooms Division Manager | Front One Akshaya Karawang Hotel
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Dadang S.
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Staycation
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9.1
/10
Reviewed 6 week(s) ago
Comfortable hotel, facilities close to the city center.
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Accommodation's Reply
15 Apr 2026
Thank you, Mr. Dadang, for your positive review of your stay at Front One Akshaya Karawang Hotel. We are delighted to hear that you were satisfied with the comfort, facilities, and excellent location of our hotel. Your compliments and suggestions motivate our entire team to strive to maintain and improve the quality of service for the comfort of all our guests. We sincerely hope to welcome you again on your next visit and have the opportunity to provide you with the best service once more at Front One Akshaya Karawang Hotel. Sincerely, Ubay Rubay - Rooms Division Manager | Front One Akshaya Karawang Hotel
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Racheline 2.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Akshaya is always the choice when traveling to Karawang, I think the place is very comfortable.
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Accommodation's Reply
15 Apr 2026
Thank you, Rachelina, for your positive review of your stay at Front One Akshaya Karawang Hotel. We are delighted to hear that you were satisfied with the services, facilities, and comfort we provided. Your compliments and suggestions motivate our entire team to continue striving to maintain and improve the quality of our services for the comfort of all our guests. We hope to see you again on your next visit and have the opportunity to provide you with the best service once more at Front One Akshaya Karawang Hotel. Sincerely, Ubay Rubay - Rooms Division Manager | Front One Akshaya Karawang Hotel
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.9
/10
Reviewed 6 week(s) ago
The hotel hallway was very stuffy. The room was clean, the AC was cold. The staff was quick to respond without being asked, and the sheets were replaced with new ones because we stayed for 2 nights. The towels needed to be replaced; yesterday we received torn ones, and the color was very dull. The bathroom door wouldn't close properly. There were a lot of people staying yesterday, so it was quite noisy. During breakfast, it seemed like the pool wasn't just for hotel guests; there were also swimming lessons, making it even more chaotic. The food wasn't very varied, and the empty cutlery took a long time to load. Yesterday, we had to wait a long time to make coffee and there were no cups. Hopefully, this can be improved in the future.
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Accommodation's Reply
15 Apr 2026
Thank you for your review. We apologize for the unpleasant experience you had during your stay at Front One Akshaya Karawang regarding the condition of the hallways, linens and towels, and the quality of the cutlery which did not meet expectations. We have informed management and are following up with the relevant departments. We hope your next stay will be a better experience. Sincerely, Ubay Rubay - Rooms Division Manager | Front One Akshaya Karawang
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E***a
icon-origin-TRAVELOKA
6.8
/10
Reviewed 6 week(s) ago
The hotel staff was friendly and responsive. First impressions of the hotel were a bit disappointing. The hallways were very stuffy due to the lack of air conditioning. There were many used plates scattered throughout the hallways, often not immediately picked up. We left in the morning and returned in the evening, and the plates were still scattered throughout the hallways. The air conditioning in the room was cold, and the bathroom amenities were incomplete. The carpet in the elevator was very dirty and dusty. The breakfast was delicious, but the variety could be increased as it was very limited. Hopefully, this feedback will help us improve. Good luck to Front One Hotel.
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1 people find it helpful
Accommodation's Reply
15 Apr 2026
Thank you for your review. We apologize for the unpleasant experience you had during your stay at Front One Akshaya Karawang Hotel. We are delighted to hear that you were satisfied with our staff's service and that it met your expectations. Your compliments and suggestions motivate our entire team to continue striving to maintain and improve the quality of service for the comfort of all our guests. Regarding the cleanliness of the hallways and elevator carpets, as well as the food not meeting expectations, we have informed management and are following up with the relevant departments. We hope to welcome you back on your next stay to provide you with an even better experience. Sincerely, Ubay Rubay - Rooms Division Manager | Front One Akshaya Karawang Hotel
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Ade Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Beautiful and cool hotel in the middle of the city
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Accommodation's Reply
15 Apr 2026
Thank you for your positive review, Ade Y, regarding your stay at Front One Akshaya Karawang Hotel. We are delighted to hear that you were satisfied with the location and beauty of our hotel. Your compliments and suggestions motivate our entire team to strive to maintain and improve the quality of service for the comfort of all our guests. We hope to welcome you again on your next visit and have the opportunity to provide you with the best service at Front One Akshaya Karawang Hotel. Sincerely, Ubay RUBAI - Rooms Division Manager | Front One Akshaya Karawang Hotel
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Quite impressive, please improve the food, it's definitely a great stay here.
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Accommodation's Reply
15 Apr 2026
Thank you for your positive review regarding your stay at Front One Akshaya Karawang Hotel. We are delighted to hear that you were satisfied with the services and facilities we provided. Your compliments and suggestions encourage our entire team to strive to maintain and improve the quality of service for the comfort of all our guests. We sincerely hope to welcome you again in the future and have the opportunity to provide you with the best service once more at Front One Akshaya Karawang Hotel. Sincerely, Ubay Rubay - Rooms Division Manager | Front One Akshaya Karawang Hotel
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siti A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I want to go to this hotel again. God willing, I will go there again next month.
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Accommodation's Reply
07 Apr 2026
Thank you, Mr. Siti, for your positive review regarding your stay at Front One Akshaya Karawang Hotel. We are delighted to hear that you were satisfied with our services and facilities and wish to return for another stay. Your compliments and suggestions motivate our entire team to continue striving to maintain and improve the quality of our services for the comfort of all our guests. We look forward to seeing you again on your next visit and having the opportunity to provide you with the best service once more at Front One Akshaya Karawang Hotel. Sincerely, Ubay Rubay - Rooms Division Manager | Front One Akshaya Karawang Hotel
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The check-in process is easy, the service is okay, and the food is quite varied.
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Accommodation's Reply
08 Apr 2026
Thank you for your positive review regarding your stay at Front One Akshaya Karawang Hotel. We are delighted to hear that you were satisfied with the service, facilities, and quality of food we served. Your compliments and suggestions encourage our entire team to strive to maintain and improve the quality of service for the comfort of all our guests. We sincerely hope to welcome you again in the future and have the opportunity to provide you with the best service once more at Front One Akshaya Karawang Hotel. Sincerely, Ubay Rubay - Rooms Division Manager | Front One Akshaya Karawang Hotel
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L***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
We got a rather poor room. We checked in late at night, but the room we got was a bit lacking. When we first arrived, the room smelled, and the AC wasn't very cold, as if it was low on freon. There were a lot of cigarette burns even though we asked for a non-smoking room, and the towels were torn. For a fairly high price during high season, I think what I got was a bit lacking.
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Accommodation's Reply
13 Apr 2026
Thank you for your review. We apologize for the unpleasant experience you had during your stay at Front One Akshaya Karawang regarding the room condition, air conditioning, and towels not meeting your expectations. We have informed management and are following up with the relevant departments. We hope your next stay will be a better experience. Sincerely, Ubay Rubay - Rooms Division Manager | Front One Akshaya Karawang Hotel
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E***i
icon-Business
Business
icon-origin-TRAVELOKA
5.7
/10
Reviewed 8 week(s) ago
The menu lacked variety; the chicken was tough, and the desserts were limited to fruit and pudding. The front terrace access to the pool from the rooms was dirty. Hopefully, this will be improved in the future, as rooms with direct pool access aren't cheap. Thank you.
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Accommodation's Reply
13 Apr 2026
Thank you for your review. We apologize for the unpleasant experience you had during your stay at Front One Akshaya Karawang regarding the food and room cleanliness not meeting expectations. We have informed management and are following up with the relevant departments. We hope your next stay will be a better experience. Sincerely, Ubay Rubay - Rooms Division Manager | Front One Akshaya Karawang
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Rika S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Anyway, I want to stay here if I have the chance.
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1 people find it helpful
Accommodation's Reply
09 Apr 2026
Thank you, Rika, for your positive review of your stay at Front One Akshaya Karawang Hotel. We are delighted to hear that you were satisfied and would like to stay with us again. Your compliments and suggestions motivate our entire team to maintain and improve the quality of service for the comfort of all our guests. We look forward to seeing you again on your next visit and having the opportunity to provide you with the best service once more at Front One Akshaya Karawang Hotel. Sincerely, Ubay Rubay - Rooms Division Manager | Front One Akshaya Karawang Hotel
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Wisnu S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The facilities and location are okay, the breakfast is varied and tastes good, it's a shame the pool filter is dead so we just have to rely on chlorine.
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Accommodation's Reply
09 Apr 2026
Thank you for your review, Mr. Wisnu, regarding your stay at Front One Akshaya Karawang Hotel. We are delighted to hear that you were satisfied with the facilities and the varied breakfast options we provided. Your compliments and suggestions motivate our entire team to continue maintaining and improving the quality of service for the comfort of all our guests. Regarding the swimming pool condition not meeting expectations, we have informed management and will follow up with the relevant departments. We sincerely hope to welcome you again in the future and have the opportunity to provide you with the best service again at Front One Akshaya Karawang Hotel. Sincerely, Ubay Rubay - Rooms Division Manager | Front One Akshaya Karawang Hotel
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HENRY K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The room is comfortable, the food variety is not much, but the food tastes good.
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Accommodation's Reply
08 Apr 2026
Thank you for your review, Henry, regarding your stay at Front One Akshaya Karawang Hotel. We are delighted to hear that you were satisfied with the service, facilities, and quality of food we served. Your compliments and suggestions encourage our entire team to maintain and improve the quality of service for the comfort of all our guests. We sincerely hope to welcome you again on your next visit and have the opportunity to provide you with the best service once more at Front One Akshaya Karawang Hotel. Sincerely, Ubay Rubay - Rooms Division Manager | Front One Akshaya Karawang Hotel
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Natalie S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
This is my umpteenth time staying at this hotel. I come here almost every Eid. This time I thought of choosing a room with a parking view, but it turned out not to be a good idea😂. Usually, rooms with a pool view have a water dispenser in front of them to refill water. But this one didn't have one? The AC wasn't cold enough until 11pm at night, so I asked to be moved, but finally the technician came to check the AC. The best thing to do when staying here is to choose a room with a pool view, so the view is nice. Other than that, there were no problems. Check-in was also very fast, no waiting at all.
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Accommodation's Reply
08 Apr 2026
Thank you, Ms. Natalie, for your review of your stay at Front One Akshaya Karawang Hotel. We are delighted to learn that you are a frequent guest and a loyal customer of our hotel. Your compliments and suggestions motivate our entire team to maintain and improve the quality of service for the comfort of all our guests. Regarding the issues with the air conditioning in your room and the hand sanitizer dispenser in the hallway that did not meet your expectations, we have informed management about this, and the relevant departments have taken steps to rectify the situation. We sincerely hope to welcome you again in the future and have the opportunity to provide you with the best service at Front One Akshaya Karawang Hotel. Sincerely, Ubay Rubay - Rooms Division Manager | Front One Akshaya Karawang Hotel
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Number of reviews per page
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