A***f

Business

10.0

/10

Reviewed 5 week(s) ago

Everything is great. Just a suggestion to management: please collaborate with local service providers—such as spa service, local souvenirs, tour guides, and transportation services—so that these can be promoted to guests when they first arrive/check in at the hotel. Thank you

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deni s.

Transit

8.5

/10

Reviewed 8 week(s) ago

Friendly and very satisfying service👍

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Sarif H.

8.5

/10

Reviewed 8 week(s) ago

Comfortable hotel and cheap price

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n***n

8.8

/10

Reviewed 14 week(s) ago

The staff was friendly, we initially booked a senior double room, but they said it was overbooked. We got the one above the senior room, but the AC wasn't cold. We complained and soon after, we were moved to a junior room, I think, but that's okay, the AC was cool and cleaner. This is my second time staying here, and it's really convenient, close to everywhere.👍🏻

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1 people find it helpful

Accommodation's Reply

10 Feb 2026

Dear Valued Guest, Thank you for your excellent review and rating of Fizz Hotel. We are delighted to know that you enjoyed your stay with us. Your compliments encourage our entire team to continue striving to provide the best service. We hope to welcome you back for your next stay. Sincerely, The Management Team, Fizz Hotel

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M***k

Business

8.6

/10

Reviewed 15 week(s) ago

Strategic location. Safe and fast check-in time. The soundproofing of the rooms is not comfortable and breakfast is too late at 7:00 AM, it should be at 6:00 AM. I like the FO

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Accommodation's Reply

10 Feb 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Fizz Hotel. Your feedback is invaluable and will be taken into consideration to improve the quality of our services in the future. We sincerely hope to provide you with an even better experience on your next stay. Sincerely, The Management Team, Fizz Hotel

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F***h

9.1

/10

Reviewed 16 week(s) ago

Initially, I was given a room with a regular key, after 15 minutes in the room, the AC wasn't cold, finally I reported it to the receptionist, a technician came and finally I was moved to another room with a card key and thank God the AC was cold, the room wasn't dusty... The service was very responsive... It was worth staying there.

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Accommodation's Reply

10 Feb 2026

Dear Valued Guest, Thank you for your positive review. We are delighted that Hotel Fizz met your expectations and we hope to welcome you back again soon. Sincerely, The Management Team, Hotel Fizz

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D***i

8.5

/10

Reviewed 20 week(s) ago

The hotel is clean, the staff is friendly, the price is affordable

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Accommodation's Reply

10 Feb 2026

Dear Valued Guest, Thank you for your excellent review and rating of Fizz Hotel. We are delighted to know that you enjoyed your stay with us. Your compliments encourage our entire team to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, The Management Team, Fizz Hotel

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S***a

6.8

/10

Reviewed 20 week(s) ago

many are damaged, got a small room...

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Accommodation's Reply

10 Feb 2026

Dear Valued Guest, Thank you for your review and feedback. We apologize if your stay did not meet your expectations. We have noted your suggestions and will use them to improve the quality of our service within the hotel. We hope to have the opportunity to provide you with a better experience in the future. Sincerely, The Fizz Hotel Management

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N***a

Business

8.8

/10

Reviewed 23 week(s) ago

Right choice for a business trip, near the city, eating places, museums, and Point Cafe. Friendly staff and fast response for problems.

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Accommodation's Reply

10 Feb 2026

Dear our guest, Thank you for your kind review and positive rating. We are delighted to know that you enjoyed your stay at Fizz Hotel. Your feedback is truly appreciated and serves as great motivation for our team to continue delivering the best service. We look forward to welcoming you back in the near future. Warm regards, Fizz Hotel Management

L***U

10.0

/10

Reviewed 24 week(s) ago

Comfort ok, facilities ok, cleanliness ok

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Accommodation's Reply

10 Feb 2026

Dear Valued Guest, Thank you for your excellent review and rating of Fizz Hotel. We are delighted to hear that you enjoyed your stay with us. Your compliments encourage our entire team to continue striving to provide the best service. We hope to welcome you back for your next stay. Sincerely, The Management Team, Fizz Hotel

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H***I

Business

8.4

/10

Reviewed 27 week(s) ago

Nice hotel, quick to find, friendly staff.

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Accommodation's Reply

10 Feb 2026

Dear our guest, Thank you for your positive feedback. We are pleased to hear that your stay at Fizz Hotel met your expectations. We hope to welcome you again soon. Kind regards, Fizz Hotel Management

D***s

8.5

/10

Reviewed 28 week(s) ago

The best and highly recommended hotel for business trips

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1 people find it helpful

Accommodation's Reply

10 Feb 2026

Dear Valued Guest, Thank you for your excellent review and rating of Fizz Hotel. We are delighted to know that you enjoyed your stay with us. Your compliments encourage our entire team to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, The Management Team, Fizz Hotel

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A***s

10.0

/10

Reviewed 29 week(s) ago

The hotel staff is friendly and nice. Recommended

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Accommodation's Reply

10 Feb 2026

Dear Valued Guest, Thank you for your excellent review and rating of Fizz Hotel. We are delighted to know that you enjoyed your stay with us. Your compliments encourage our entire team to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, The Management Team, Fizz Hotel

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J***y

Leisure

8.8

/10

Reviewed 33 week(s) ago

The door is not tight enough, there are gaps so it is not airtight, the breakfast variety needs to be increased, the cleanliness of the cloth, bed sheets, towels, there are still marks/stains

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1 people find it helpful

Accommodation's Reply

10 Feb 2026

Hi Mr./Ms. Thank you for your feedback and for staying at Fizz Hotel. We’re sorry to hear that your experience did not fully meet your expectations. Please be assured that your comments have been shared with our team for review and improvement. Guest comfort and satisfaction are very important to us. We truly hope to have another chance to welcome you back and deliver a better experience in the future. Warm regards, Fizz Hotel Team

Dewi a. k. a.

Leisure

10.0

/10

Reviewed 33 week(s) ago

Clean... The staff are friendly, especially the security, they even helped me cross the road.

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Accommodation's Reply

10 Feb 2026

Dear Mr./Ms. Thank you for your positive feedback. We are pleased to hear that your stay at Fizz Hotel met your expectations. We hope to welcome you again soon. Kind regards, Fizz Hotel Management

Verified Traveler

10.0

/10

Reviewed 33 week(s) ago

This is my second time staying here, for 4 days. It's absolutely comfortable.

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1 people find it helpful

Accommodation's Reply

10 Feb 2026

Dear Mr./Ms. Thank you for your positive feedback. We are pleased to hear that your stay at Fizz Hotel met your expectations. We hope to welcome you again soon. Kind regards, Fizz Hotel Management

Verified Traveler

6.5

/10

Reviewed 34 week(s) ago

Many of the room lights were out, there was no tea, and there was no TV in the room. The breakfast menu was minimal, sometimes even including offal, which many people avoid.

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Accommodation's Reply

10 Feb 2026

Dear Valued Guest, Thank you for sharing your experience staying at Fizz Hotel. We apologize for any inconvenience caused and appreciate your feedback. We have forwarded this to the relevant team for immediate improvement. We are committed to continuously improving our service standards and guest comfort. We look forward to welcoming you back and providing you with an even more satisfying experience. Sincerely, The Management Team, Fizz Hotel

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S***i

10.0

/10

Reviewed 34 week(s) ago

Strategic location close to the city center

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1 people find it helpful

Accommodation's Reply

10 Feb 2026

Dear Mr./Ms. Thank you for your positive feedback. We are pleased to hear that your stay at Fizz Hotel met your expectations. We hope to welcome you again soon. Kind regards, Fizz Hotel Management

F****N A.

Transit

10.0

/10

Reviewed 37 week(s) ago

Everything is good and according to the price and also expectations.

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1 people find it helpful

Accommodation's Reply

10 Feb 2026

Dear Mr./Ms. Thank you for your positive feedback. We are pleased to hear that your stay at Fizz Hotel met your expectations. We hope to welcome you again soon. Kind regards, Fizz Hotel Management

N***a

8.7

/10

Reviewed 39 week(s) ago

It's quite comfortable to stay here, the rooms are quite clean and cleaned every day, and access to everywhere is also easy.

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Accommodation's Reply

10 Feb 2026

Dear Mr./Ms. Thank you for your positive feedback. We are pleased to hear that your stay at Fizz Hotel met your expectations. We hope to welcome you again soon. Kind regards, Fizz Hotel Management

Fizz Hotel Lombok

Overall Ratings & Reviews Fizz Hotel Lombok

8.5

8.6

8.7

9.0

8.7

Traveler Reviews Fizz Hotel Lombok