We inquired at their FB page a day before if we could avail early parking, and they responded yes as long as we satisfy their requirements. However, we were still declined by a specific guard when we arrived. I complained this during our check in and the receptionist appologized politely for it and grant us valet parking.. then at room 177, the aircon broke down several times, in the middle of afternoon, before we sleep and in the middle of the night. =( therefore our sleep was so uncomfortable but the staffs immediately responds whenever we call at the front desk. We woke up late bec of it, and we almost missed the breakfast -- 9am and there were only 3 viands left (quite unsatisfying). Nevertheless, it is still one of my "go to" hotel bec of its location and value for money.