We stayed for 4 days 3 nights and it was amazing. My son enjoyed everything so much. We still could work because the Wi-Fi is great. The room is spacious and the foods are delicious. The staff are very friendly, responsive, and helpful. Definitely a hidden gem.

The room is ok, the private hot water pool is ok, there is a beautiful waterfall close to the room, the food ordered from the restaurant is also delicious, really cool

On my son's birthday, we stayed here, and he was so happy to receive a cake and room decorations with all his wishes 🥰🥰 This hotel has become a favorite for our family, especially for my son, because it was so memorable 🥰🥰

All the staff here are very friendly and very helpful, the rooms are clean, there is a private bonfire in front of the villa which adds to the plus points, near the villa there is a waterfall tourist attraction, making the holiday atmosphere with children more memorable.

The staff was very helpful. My husband and I were locked in one of the rooms with a capacity of 3 rooms. The staff immediately followed up by changing the door lock without waiting for the next day.

Check-in and check-out times outside the weekend are still flexible, clean, comfortable, friendly, if there is a little trouble, they will respond immediately, the food is delicious, but the location of the up and down between villages is not friendly for the elderly, meaning it's breathless to walk..haha...in short, the best for Gracia..

I recommend staying here if you're planning to visit Ciater. I'm very satisfied with the staff service, facilities, room cleanliness, and the delicious breakfast. 👍

The villa is comfortable, clean, and has a cool, quiet atmosphere. Parking is right at the villa, so bringing your belongings in is easy. Overall, it's good. I'll be back next time 😀

The staff was very friendly, wonderful view and vibes. Great experience for the outdoor activity

It is highly recommended here, many people choose to go on vacation here, the place is cool, fresh, nice, there are tea plantations, clean air.

The room type was not provided in detail, the bathroom was narrow, when I wanted to go to the toilet I was blocked by the toilet door, the bottom of the swimming pool was dirty when I checked in, the toilet shower water came out small, there were lots of ants.

Very comfortable and clean, next time I will come back to stay here again

a system that is complicated and ends in no solution

pros: - the location is quite far from the main road so it's not noisy - the hotel area is quite large and there are places to visit such as the waterfall - some of the furniture is quite modern, there is a dispenser with hot water always available, the kitchen, the toilet is good - the breakfast has quite a lot of choices - I got a free barbecue promo - public and private hot water pools cons: - the furniture where I stayed was old and seemed to have not been replaced for a long time - Netflix didn't work - the private hot water pool was dirty, seemed to have not been drained for a long time

Suitable for family vacation. The place is cool and beautiful. Can relax with hot water and healing at the same time.

the place is comfortable and the service is friendly

I took breakfast around 8:15 AM. Most of the food was almost empty. I tried to request a fruit from the staff, they said yes, it will be refilled soon. I waited until 9:30 AM but the refill was not coming. Thank you.

We always love staying at Gracia Spa. The room is clean, and the food is good.

We stayed one night in a Gracia Village type villa. Got free access to the public hot spring pool (the location is very close to the villa, walking distance, no need to be picked up by the shuttle car provided, but it is possible if you want), including firewood and bonfire lighting services on the villa terrace, all corners of the villa are very clean, the problem of the TV failing to connect to the wifi was immediately handled by the staff, the room amenities feel premium because they use the Sensatia Botanica brand. The only minus is the hair dryer smells burnt, we have complained, the hotel staff offered to fix it immediately, but we refused because privacy would be disturbed if there were staff lingering in the villa, anyway, we ended up just airing our hair. Overall satisfied, thank you for the hospitality. 🩷

Greatest villa on lembang in my opinion so far