Hotel Grandhika Setiabudi Medan

Explore Hotel Grandhika Setiabudi Medan
8.5
Very Good
From 5,116 reviews
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Cleanliness

8.7

Room Comfort

8.5

Meal

8.5

Location

8.6

Service and Facilites

8.5

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Staff Friendliness (144)
Bedroom (132)
Variety (126)
Ambiance (124)
Accessibility (121)
Bathroom (116)
Taste (114)
Distance to City Center (107)
Hotel Area (97)
Surroundings (95)
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Traveler Reviews Hotel Grandhika Setiabudi Medan

Number of reviews per page
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40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel staff is very friendly, the breakfast menu is complete, varied and tastes good.
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1 people find it helpful
Accommodation's Reply
18 Sep 2026
Dear Valued Guest, We, the management team of GranDhika Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you enjoyed the service from all our staff and had a pleasant stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager
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Fara D. r.
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Business
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9.7
/10
Reviewed 7 day(s) ago
Great, affordable prices in the city center too. Thank you, Grandhika Setiabudi, awesome and highly recommended, with pocket-friendly prices.
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Accommodation's Reply
18 Sep 2026
Dear Ms. Fara D.R., We, the management team of Grandica Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you experienced the service from all our staff and enjoyed your stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakmart Adi Sampurno, General Manager
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G***a
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Staycation
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9.4
/10
Reviewed 3 week(s) ago
The staff is friendly and responsive. The location is strategic. The service is also friendly.
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Accommodation's Reply
06 Sep 2026
Dear Mr./Ms. G*a, The management of GranDhika Setiabudi Medan Hotel would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you experienced the service from all our staff and enjoyed your stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager
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Pdt G. R. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Since arriving, I have been treated well.
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1 people find it helpful
Accommodation's Reply
01 Sep 2026
Dear Mr. Rev. G.R.T., We, the management team of Granthika Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you experienced the service from all our staff and enjoyed your stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakmart Adi Sampurno, General Manager
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ikhwan s.
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Business
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9.7
/10
Reviewed 3 week(s) ago
For business trips, it's okay to stay here.
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Accommodation's Reply
31 Aug 2026
Dear Mr. Ikhwan S., We, the management team of Grandica Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you enjoyed the service from all our staff and had a pleasant stay with us. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakmart Adi Sampurno, General Manager
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R***y
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Business
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8.7
/10
Reviewed 5 week(s) ago
There's no hot water in the room. I've reported it twice to reception, but there's been no improvement.
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Accommodation's Reply
26 Aug 2026
Dear Mr./Ms. R*y, Thank you for your positive review of GranDhika Setiabudi Medan Hotel. We apologize for any inconvenience you experienced during your stay at our hotel. This was a negative experience that our guests should not have to go through. We apologize again for our unsatisfactory service. We will improve the quality of our service to ensure all guests are always comfortable. We sincerely hope that you will continue to choose our hotel as your first choice for better service. Sincerely, Rakhmat Adi Sampurno, General Manager
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t***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great, I'm always satisfied and will always book here again when I'm in Medan. Close to Medan's culinary scene.
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Accommodation's Reply
26 Aug 2026
Dear Mr./Mrs. T*a, The management of GranDhika Setiabudi Medan Hotel would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you enjoyed the service from all our staff and had a pleasant stay with us. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager
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Syukri H.
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10.0
/10
Reviewed 5 week(s) ago
A pleasant place to stay.
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Accommodation's Reply
26 Aug 2026
Dear Mr. Syukri H., We, the management team of GranDhika Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you enjoyed the service from all our staff and had a pleasant stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next trip with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager
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L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Clean rooms, Indonesian food, suitable for families.
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1 people find it helpful
Accommodation's Reply
26 Aug 2026
Dear Ms. L*a, We, the management team of GranDhika Setiabudi Medan Hotel, would like to sincerely thank you for taking the time to write a positive review about our hotel. We are delighted that you experienced the service from all our staff and had a pleasant stay at our hotel. Thank you again for choosing our hotel as your top choice. We sincerely hope to welcome you and your family back again in the future. Sincerely, Rakhmat Adi Sampurno, General Manager
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Verified Traveler
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8.5
/10
Reviewed 5 week(s) ago
The hotel is very comfortable.
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Accommodation's Reply
26 Aug 2026
Dear Valued Guest, We, the management team of GranDhika Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you enjoyed the service from all our staff and had a pleasant stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Overall it was good, but the swimming pool had not been cleaned when I stayed because a lot of ceramic sealant had fallen off.
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Accommodation's Reply
26 Aug 2026
Dear Mr./Ms. I*n, Thank you for your positive review of GranDhika Setiabudi Medan Hotel. We apologize for any inconvenience you experienced during your stay at our hotel. This was an unpleasant experience that no guest should have to go through. We apologize again for the unsatisfactory service. We will improve the quality of our service to ensure all guests are always comfortable. We sincerely hope that you will continue to choose our hotel as your first choice for better service. Sincerely, Rakhmat Adi Sampurno, General Manager
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Verified Traveler
icon-Business
Business
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8.8
/10
Reviewed 6 week(s) ago
Strategic location and easy to reach
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Accommodation's Reply
10 Aug 2026
Dear Valued Guest, We, the management team of GranDhika Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you enjoyed the service from all our staff and had a pleasant stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager
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Khoiruddin N.
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Leisure
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10.0
/10
Reviewed 6 week(s) ago
From the receptionist to the security, everyone is friendly.
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Accommodation's Reply
10 Aug 2026
Dear Mr. Koiruddin N., We, the management team of Grandica Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you experienced the service from all our staff and enjoyed your stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakmart Adi Sampurno, General Manager
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N***R
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
The service is good, the staff are friendly, from the security guards to the receptionists. The hotel is clean and elegant.
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Accommodation's Reply
10 Aug 2026
Dear Mr. N*R, The management of GranDhika Setiabudi Medan Hotel would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you enjoyed the service from all our staff and had a pleasant stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The hotel condition is quite clean, good value for money.
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Accommodation's Reply
10 Aug 2026
Dear Ms./Mrs. N*a, We, the management team of GranDhika Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you enjoyed the service from all our staff and had a pleasant stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager
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H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Comfortable and clean place, complete facilities.
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Accommodation's Reply
01 Aug 2026
Dear Mr./Ms. H*i, The management of GranDhika Setiabudi Medan Hotel would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you received excellent service from all our staff and enjoyed your stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager
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F***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
The food tastes quite good, but there is not enough variety for the main course.
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Accommodation's Reply
01 Aug 2026
Dear Mr./Ms. F*i, We, the management team of GranDhika Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you experienced the service from all our staff and enjoyed your stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager
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S***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Oke…lumayan menarik respon bersih dan good
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Accommodation's Reply
01 Aug 2026
Dear Mr./Ms. S*n, We, the management team of GranDhika Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you enjoyed the service from all our staff and had a pleasant stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager
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PT Surveyor I. C. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The room is clean and comfortable, the breakfast is also delicious.
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1 people find it helpful
Accommodation's Reply
01 Aug 2026
To Mr./Mrs. PT. Jurukukur I. C. M., The management of GranDhika Setiabudi Medan Hotel would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you experienced the service from all our staff and enjoyed your stay with us. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next trip with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager
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Andry
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good choice of hotels in Medan City.
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Accommodation's Reply
01 Aug 2026
Dear Mr. Andrew P.P., We, the management team of Grandica Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We were delighted with the service you received from all our staff and hope you enjoyed your stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakmart Adi Sampurno, General Manager
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Number of reviews per page
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40