The room was nice, the bed was comfortable, the bathroom was well-separated, and there was parking available.

The staff was terrible. I checked in, and the air conditioning wouldn't turn on for a long time; it was incredibly hot. I informed the receptionist, giving them all the necessary information including my room number. I waited so long that I had to follow up a second and third time. I only found out that a technician hadn't even been contacted to fix it yet because the staff member who came to inform me, a woman named Alisa, had only just become aware of the problem. She even asked for my room number because she didn't know which room to contact. I told her I'd already given her all the information, and that following up twice meant the repair hadn't been reported. But she responded that she had to attend to other customers. What kind of response is that? Just because someone checks in, does that mean they can do whatever they want to a customer? "If you can wait, wait; if you can't, don't wait, because the rooms are full." The customer is basically told to accept the situation. Alisa, it seems the hotel hasn't trained you on how to respond to and resolve customer issues effectively. You should have knowledge of customer service and a passion for your job, not just work for the sake of collecting your paycheck. Management won't be pleased with this response. You should resign and stay home or change careers. It was a terrible experience. I've stayed here before, and the staff wasn't this bad.

Terrible experience, especially the reception staff. I asked for bottled water but was told I had to buy it. Check-in was disorganized, and the room smelled strongly of cigarettes.

The front desk service was extremely unpleasant. They lacked service mind, spoke rudely, and had a bad facial expression. Terrible experience.

The room is nice and clean, the housekeeper did a great job. The location is good.

Everything was great. Clean, convenient, and safe.

It's good. I often stay here when I go to Pattaya. If you just need a place to sleep, choose this place because it's budget-friendly, the rooms are clean, and it's not scary. Some of the staff are lovely 😬, but the woman with short hair who checked us in and out was especially nice.

The staff are on standby 24/7. The accommodation is conveniently located near a main road in Pattaya. The beds are comfortable and the Wi-Fi is strong. Overall, it's a good hotel, and I would stay there again if I have the chance.

Good as it is. You get what you pay for. Everything’s good. Would love to recommend.

The room was clean and safe. I'll stay here again next time.

It was good there. The toiletries are available so you do not need to bring them with you. The room and the bed are comfortable. In my opinion, the hotel is a bit far from the beach, but it’s not a big problem because you can order Grab or Bolt.

It's great! Book now! The rooms aren't very soundproof, and the bathroom seems very small.

Convenient location near the city center, reasonable prices. Full amenities, clean. Check-in process was a bit slow.

I always stay here. It's clean and convenient.

Good, it's near from masjid and Amir halal food

The room was very old; the air conditioner remote didn't work. The lobby also looked very old.

It took quite a long time to check in because of the rush hour. The room was quite good and clean, the location to tourist attractions was not too far. Overall, it was okay.

There were too few service staff on duty each shift, the rooms were not soundproof, the shower water pressure was low, and the sink was broken.

The room smelled strongly of musty cigarette smoke. This was the worst hotel I've ever stayed in, especially for a little over a thousand baht. The reception staff lacked service mind. The walls were thin; I could hear children, footsteps, and conversation. The smell of cigarette smoke was shocking. The shower area was very narrow, and the door to the wet zone was loose and almost impossible to open. There was used soap from the previous guest in the bathroom, as if it hadn't been cleaned. The towels had holes and were faded and discolored, like they'd been washed with colored clothes and used extensively. The pillows were uncomfortable, with clumps of stuffing. The TV didn't work, and the staff didn't provide the Wi-Fi password. The walls made the room look older than it actually was. The view was of a deserted area next to the building. Most importantly, only one of the two air conditioners worked; the other was an old, yellowed unit with dangling wires – it looked like something out of a horror movie; I didn't dare sleep with the lights off. I even saw a shower cap covering the smoke detector while I lay on my back – clear evidence of someone smoking in the room. It was a terrible experience; one stay is enough, and I regret wasting my money.

The air conditioner remote was broken, and it broke again after we moved rooms. The phone in the room couldn't reach the front desk; we had to use my personal phone. The TV screen light came off. The bedsheets smelled strange. The towels were very faded; I didn't dare use them. I've stayed at other B2 branches before and they weren't like this.