CUBE Boutique Capsule Hotel @ Chinatown

Explore CUBE Boutique Capsule Hotel @ Chinatown
8.8
Very Good
From 1,033 reviews
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Cleanliness

9.0

Room Comfort

8.7

Meal

8.5

Location

9.1

Service and Facilites

8.8

People often mention about CUBE Boutique Capsule Hotel @ Chinatown
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Distance to City Center (26)
Staff Friendliness (23)
Surroundings (21)
Hotel Area (21)
Accessibility (20)
Ambiance (18)
Bathroom (17)
Bedroom (15)
Wifi (13)
Check-in/out Time (13)
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Traveler Reviews CUBE Boutique Capsule Hotel @ Chinatown

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Customer reviews
Margaretha S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The location is very strategic, close to food and souvenir shops and also close to the bus stop.
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W***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Hostel in the middle of Chinatown, near souvenir center, close to Chinatown MRT
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Verified Traveler
icon-Leisure
Leisure
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8.8
/10
Reviewed 6 week(s) ago
The air conditioning in my capsule wasnt working, but the staff gave us a mini fan. Opening the curtain a bit to let the central Aircon in also worked. Lovely stay as usual.
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N***n
icon-Staycation
Staycation
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10.0
/10
Reviewed 9 week(s) ago
I really enjoyed my stay here. Apart from the fact that there’s no elevator so if you’ve got big luggage, it might be a bit hard to carry it upstairs, everything was great! The staff were all friendly and helpful. They always smiled at me and offered assistance whenever I needed it. The beds, toilets, and shared areas were clean, and I really enjoyed my stay here. The location is also convenient since it’s close to both Chinatown and Maxwell MRT stations. If you’re traveling on a budget, this place is perfect for you.
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P***k
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Great hotel with a warm atmosphere. Free breakfast and water refill.
2 people find it helpful
Accommodation's Reply
22 Oct 2025
Thank you for the lovely review! we're glad you enjoyed the breakfast and refill
H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
The location is really near Mrt and bus which so convenient. Nice staffs nice breakfast. Everything is clean . One point is the air conditioner is so much cold and broken light in my bed. Total: 8/10
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Accommodation's Reply
15 Oct 2025
Thank you for your review. We’re glad you enjoyed our convenient location, friendly staff, and clean facilities. We appreciate your feedback regarding the air-conditioning and bed light. Your comments help us improve.
C***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The staff was very friendly and accommodated me so well. The whole experience definitely made for tourists with the services and facilities. The whole place was clean, and the breakfast varies from light to heavy meals. Definitely recommend for short stays (because they don't really have big spaces for luggage).
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Accommodation's Reply
15 Oct 2025
Thank you so much for your kind words. We’re thrilled that you found our staff accommodating and enjoyed the clean facilities, breakfast variety, and thoughtful amenities. It’s true our rooms are compact, but we’re glad they served you well for a short and comfortable stay. We hope to host you again soon.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Overall a good experience. Probably will stay here again.
1 people find it helpful
Accommodation's Reply
15 Oct 2025
We truly appreciate your feedback. It’s great to hear you had a good experience and would consider staying with us again. We look forward to welcoming you back for another pleasant visit in the heart of Chinatown.
Jeab S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Check in is very convenient and modern. There is a kiosk for self-check-in. The staff provides good service and the bathroom is clean.
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Accommodation's Reply
15 Oct 2025
Thank you very much. We’re so happy you enjoyed our modern self check-in system, clean bathrooms, and friendly staff. Your perfect rating means a lot to us, and we look forward to welcoming you back again soon.
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Nguyễn P. Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
I found this place really convenient. I booked a private room with 4 dome beds for my group of 4 friends, so it worked out like having our own private space—cozy and private. If you’re traveling in a group of 4, I definitely recommend booking this type of room. The room was clean, and each bed had its own locker, mirror, light, and power socket, which was super handy. What I especially liked was the fully online check-in process, very modern! If you arrive early, you can leave your luggage at the lobby and go out to eat or explore, then come back to check in via the kiosk/app when it’s time. The check-out process was also very straightforward—just drop the card in the box at the reception desk. Overall, fast and efficient. Breakfast was free, but well-prepared. The location is right in the lovely Chinatown area, which is great, and it’s only about a 10-minute walk to the MRT. Love to come back here someday.
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1 people find it helpful
Accommodation's Reply
15 Oct 2025
Thank you for this wonderful and detailed review. We’re delighted you and your friends enjoyed your private capsule room, smooth self check-in, and convenient Chinatown location. It’s great to know our breakfast and facilities made your stay comfortable. We’d be thrilled to host you again on your next trip to Singapore.
yuwinda z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The staff are very friendly and kind, especially during check-in (they have a self-check-in machine) and are really patient in helping if there are any problems. Also, the room is neat, clean, and cozy! The location is very strategic, in the middle of Chinatown and only a 2-3 minute walk to the MRT. For your first experience staying in a capsule hotel, this is the BEST!!
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2 people find it helpful
Accommodation's Reply
15 Oct 2025
Thank you for your review. We’re glad you enjoyed our cozy, clean rooms and convenient location right in the heart of Chinatown. It’s wonderful to hear your first capsule hotel experience was such a positive one. We look forward to welcoming you again soon.
Verified Traveler
icon-Transit
Transit
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10.0
/10
Reviewed 15 week(s) ago
Space/facilities: Small private room, a bit cramped but I just need a place to sleep, so it's quite ok Food: Light breakfast at the hotel in the morning is ok Breakfast point: Bathroom is very ok, fully equipped Price: Quite ok for a 2-person room Location: Right in Chinatown and near the MRT station, very convenient for traveling
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1 people find it helpful
Accommodation's Reply
15 Oct 2025
Thank you for your review. We’re happy you enjoyed our convenient location, comfortable facilities, and light breakfast options. It’s great to know the stay met your expectations and that you found good value here in Chinatown. We hope to see you again.
Nhi T. N. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
The staff is friendly and enthusiastic, the common space is comfortable, however the soundproofing is not good so it depends on whether the person in the next room keeps order or not. Overall the hotel is still okay.
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1 people find it helpful
Accommodation's Reply
15 Oct 2025
Thank you for sharing your feedback. We’re glad you enjoyed our friendly staff, cozy spaces, and convenient location. We appreciate your comments on soundproofing and will continue working to improve guest comfort. We hope to welcome you again soon.
J***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Good service, clean room, overall good
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Accommodation's Reply
15 Oct 2025
Thank you for your kind review. We’re pleased to hear you enjoyed our good service and clean rooms. Your feedback motivates us to keep improving, and we hope to host you again for another great stay soon.
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Great capsule hotel in the heart of the city. Easy to get around, clean space, friendly staff, and tasty food.
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Accommodation's Reply
12 Sep 2025
Thank you for your kind review. We’re glad you enjoyed the location, cleanliness, service, and food during your stay.
S***o
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
second stay. satisfactory
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Accommodation's Reply
12 Sep 2025
Thank you for returning to stay with us. We’re glad we could provide another good experience and look forward to welcoming you again.
R***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
Side entrees bed so nice, I was asking for a lower bunkbed and they gave it.
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Accommodation's Reply
12 Sep 2025
Thank you for your review. We’re happy we could accommodate your request and that you enjoyed a comfortable stay.
S***M
icon-origin-TRAVELOKA
8.8
/10
Reviewed 21 week(s) ago
Nice hotel at the center of Singapore
1 people find it helpful
Accommodation's Reply
02 Sep 2025
Thank you for your review. We’re glad you enjoyed our location.Hope to welcome you back again soon.
N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 21 week(s) ago
I had a pleasant stay overall. The hotel’s location is excellent , conveniently situated with easy access to various destinations around Singapore. The room was clean and tidy, exactly as advertised, which I appreciated. However, I found the service underwhelming. When I asked for nearby recommendations, I was simply directed to read the pamphlet. I also noticed that while other guests were personally shown how to use the shoebox system and escorted to their rooms, I only received verbal instructions despite checking in right before them. It wasn’t a big issue, but the inconsistency was noticeable. More importantly, when I asked the staff about getting to the station for a 3 a.m. departure, I was not informed that the subway does not operate during those hours. Though it might be common sense for them, I was completely exhausted (returned at 11pm due to an event) and trusted the staff info. This lack of essential information could have seriously affected my travel plans had I not double-checked myself. All in all, the stay was decent but the staff could have been more proactive
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3 people find it helpful
Accommodation's Reply
02 Sep 2025
Thank you for sharing such a detailed review. We’re glad you enjoyed the location, cleanliness, and overall comfort of your stay. At the same time, we’re sorry to hear about the inconsistencies in service and the lack of proactive information provided during your interactions with our team. Your feedback is very valuable and will be shared internally so we can ensure greater consistency and attentiveness for all guests.
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Uke M. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 21 week(s) ago
Very good surrounding, lots of food sellers
1 people find it helpful
Accommodation's Reply
13 Aug 2025
Hi Uke, Thank you for your review. We’re glad you enjoyed the surroundings and nearby food options. Warmly, The CUBE Hotels Team
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