Expressia Hotel Makassar

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Overall Ratings & Reviews Expressia Hotel Makassar

Traveloka (2,567)
Other sources (9)
8.5
Very Good
From 2,567 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

7.7

Location

8.9

Service and Facilites

8.4

People often mention about Expressia Hotel Makassar
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Bedroom (40)
Ambiance (38)
Staff Friendliness (37)
Surroundings (36)
Accessibility (33)
Distance to City Center (32)
Bathroom (30)
Hotel Area (27)
Wifi (26)
Room Space (25)
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Traveler Reviews Expressia Hotel Makassar

Number of reviews per page
20
40
Customer reviews
A***L
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Business
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10.0
/10
Reviewed 1 day(s) ago
It's great, right in front of the mosque.
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1 people find it helpful
Firmansyah
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Staycation
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8.5
/10
Reviewed 5 day(s) ago
Strategic location in front of Losari Beach
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i***n
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10.0
/10
Reviewed 2 week(s) ago
Friendly and nice staff, recommended
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Tesalonika R.
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9.4
/10
Reviewed 2 week(s) ago
A very strategic hotel and close to the city center
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Accommodation's Reply
17 Apr 2026
Dear Mr./Ms. Thessaloniki R., Thank you very much for your 9.4 rating and positive review! We are delighted to hear that you enjoyed our hotel's excellent location near the city center. Convenient transportation for guests wishing to visit the city's main attractions is one of the advantages we always offer our hotel. We hope this memorable experience will lead you to return to Hotel Expressia Makassar on your next trip. We look forward to welcoming you back! Sincerely, The Management, Hotel Expressia Makassar
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Primadina P.
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Leisure
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9.1
/10
Reviewed 3 week(s) ago
Friendly staff, comfortable rooms and location
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Accommodation's Reply
17 Apr 2026
Thank you so much for your 9.1 rating and positive review. We are delighted to hear that you felt comfortable during your stay, both with the room amenities, the hotel's location, and the friendliness of our staff. This positive feedback is a great inspiration for our entire team to continuously maintain and improve the quality of our service. We are honored to have provided you with a memorable stay. We hope to welcome you back to Expressia Makassar Hotel on your next visit. Sincerely, The Management Team, Expressia Makassar Hotel
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M***y
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Staycation
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9.4
/10
Reviewed 3 week(s) ago
First time trying this hotel with a view of the sea, exciting.
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Accommodation's Reply
17 Apr 2026
Thank you so much for your 9.4 rating and for sharing your first stay experience with us. We are delighted to hear that your first visit was a wonderful experience, especially with the stunning sea view we offer. We strive to provide the best possible experience for all our first-time guests, making it a memorable one. We hope the beautiful sea view will encourage you to return to Expressia Makassar Hotel again in the future. We always look forward to welcoming you. Sincerely, The Management Team, Expressia Makassar Hotel
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Y***a
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9.0
/10
Reviewed 3 week(s) ago
Access to everywhere is very close. Quite satisfied.
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Accommodation's Reply
17 Apr 2026
Thank you so much for your 9.0-star rating and positive review. We are delighted to hear that you were satisfied with your stay, especially with the hotel's convenient location and easy access to various tourist attractions. Guest comfort is our top priority. We hope this positive experience will encourage you to return to our hotel on your next visit to Makassar. We look forward to welcoming you back. Sincerely, The Management Team, Expressia Makassar Hotel
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E***i
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Leisure
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8.2
/10
Reviewed 4 week(s) ago
Not recommended for those bringing children, the room is narrow and there is not enough lighting.
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Accommodation's Reply
17 Apr 2026
Thank you for taking the time to review and provide feedback about your stay at Expressia Makassar Hotel. We apologize if the current condition of your room did not meet your expectations. Our standard rooms are designed for 2 adults and 1 child for your comfort during your stay. Regarding lighting, we recommend trying a Superior Sea View room on your next visit. This room type has larger windows, allowing for more natural light. Your feedback is very important to us in improving the quality of our services in the future. We hope to have the opportunity to welcome you and your family again and provide you with an even more memorable experience. Sincerely, The Management Team, Expressia Makassar Hotel
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Sahidunzuhri
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
Yes, it's good, but I wasn't given the room with the best view even though it was the most expensive.
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1 people find it helpful
Accommodation's Reply
17 Apr 2026
Dear Sahidunjuli, thank you so much for your perfect 10/10 rating and for sharing your valuable feedback. We sincerely apologize for any inconvenience caused by the location of your room. The room you are staying in is the ocean view room you reserved. Due to room availability at check-in, specific floors and room numbers are assigned, so we cannot guarantee that we can provide the exact same room as your preference. However, we strive to provide a room that best meets your needs. Thank you for your understanding. We look forward to welcoming you back again. We will continue to strive to provide even better service next time. Sincerely, The Management Team at Expressia Makassar Hotel
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ariya d. h.
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10.0
/10
Reviewed 6 week(s) ago
In short, it was a really nice holiday staying at this hotel. See you next year.
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Accommodation's Reply
29 Mar 2026
Dear Ms. Ariya, Thank you for choosing our hotel for your stay. We greatly appreciate your positive review. We are delighted to hear that you enjoyed your stay. We hope to welcome you again next time. Thank you. Sincerely, The Expressia Hotel Management
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V***a
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Leisure
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8.2
/10
Reviewed 10 week(s) ago
When checking in, the hotel staff were not very friendly and the check-in process took more than 15 minutes, but the location was very strategic and the room was comfortable.
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Accommodation's Reply
29 Mar 2026
Thank you for your review. We are glad you enjoyed the excellent location and the comfort of our rooms. However, we apologize for the unpleasant experience during check-in, particularly regarding the unfriendly staff and the long waiting time. Your feedback is crucial to us in preventing such incidents from happening again. We hope to welcome you back with improved service next time. Thank you. Sincerely, The Expressia Hotel Management
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Z***h
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8.5
/10
Reviewed 10 week(s) ago
View from room 603. By the way, the AC isn't cool during the day because the sun shines directly into the room. It feels like it's being baked. Oh yeah, the room's comfort needs to be improved. The floor is dusty, and it looks like there aren't any pillows. Could you please replace them? While the view is great, the room's comfort is lacking.
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1 people find it helpful
Accommodation's Reply
29 Mar 2026
Thank you for your review. We apologize for the issues you experienced regarding the air conditioning, pillows, and the cleanliness of the floor. Your feedback is invaluable in helping us improve our room comfort standards. We are committed to making immediate improvements in these areas to ensure your next stay is even more memorable. Thank you. Sincerely, The Expressia Hotel Management
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Verified Traveler
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8.8
/10
Reviewed 12 week(s) ago
Good view and location. Affordable price in the city center of Makassar.
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Accommodation's Reply
29 Mar 2026
Thankyou so much for your 8.8 rating and kind review,We are so delight to hear that you enjoyed our strategic location in the heart of Makassar,as well as the views and our competitive pricing.we look forward to welcoming you back on your next visit. Thankyou Warm Regards Expressia Hotel Management
Fitri A.
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Staycation
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9.0
/10
Reviewed 13 week(s) ago
The hotel staff is very friendly. The rooms are clean. The view is attractive. The only thing lacking is the variety of food for breakfast.
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2 people find it helpful
Accommodation's Reply
01 Feb 2026
Dear Mr. Fitri, Thank you for your review and rating. We are pleased that you were impressed with our facilities and services. Your feedback regarding the breakfast menu is invaluable to us in continuously improving the quality of our service. We hope to welcome you back again for an even better experience. Sincerely, The Management Team, Expressia Hotel
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R***I
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Even after we’re already checking out, the staff keep helping us with one or two. Appreciate it!
2 people find it helpful
Accommodation's Reply
01 Feb 2026
Thankyou for sharing your Experience and for the wonderful 9.4 rating.We take great pride in our service,and its rewarding to know our team made a positive impact on your stay.We hope to see you again in the near future Warm Regards – Expressia Hotel Management
E***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
The staff was nice and friendly, and the room was clean and tidy. However, the room wasn't soundproof enough, and the view wasn't what I expected. I booked a beach view but got a building view.
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Accommodation's Reply
01 Feb 2026
Thank you so much for taking the time to write a review and rating ExpressEia Makassar Hotel 8.8. We are delighted to hear that our staff were friendly and the rooms were clean. Regarding your comments about the sea view and soundproofing, we apologize if your experience did not meet your expectations. Please note that to get the best sea view, our available rooms are Superior Sea View rooms; Standard rooms do not offer sea views. We hope to welcome you back for an even more memorable experience. If you would like to book a Superior Sea View room for your next stay, please contact our reservations team. Sincerely, The ExpressEia Hotel Management Team
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Eve C. E.
icon-Leisure
Leisure
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9.4
/10
Reviewed 15 week(s) ago
The hotel is really comfortable and very easy to access.
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1 people find it helpful
Accommodation's Reply
01 Feb 2026
Dear Eve, Thank you so much for your review and high rating! We are delighted to hear that you enjoyed your stay and that your convenient visit to our hotel was very beneficial. Guest comfort is our top priority at Expressia Makassar. We hope to welcome you back again soon. Sincerely, The Management Team at Expressia Makassar.
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Akbar
icon-origin-TRAVELOKA
5.9
/10
Reviewed 16 week(s) ago
The service is not good.
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1 people find it helpful
Accommodation's Reply
01 Feb 2026
Dear Mr. Akbar, Thank you for choosing Hotel Expressia as your accommodation. We apologize for the unsatisfactory service and inconvenience you experienced during your stay. Guest satisfaction is our top priority. We hope to have the opportunity to provide better service in the future. Sincerely, The Management Team, Hotel Expressia
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A***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
The best deal for staying around Losari Beach. Make sure to stay with a sea view for the maximum experience. But, tbh, when I stayed last night, the sheets didn't smell fresh.
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Accommodation's Reply
01 Feb 2026
Thank you for your 8.8 rating and feedback. We greatly appreciate your comment regarding the unclean linens. We will contact the relevant team immediately. We are glad you enjoyed our sea view. We hope to welcome you back again with even better service. Sincerely, – The Management Team, Expressia Hotel
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Yulia R. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The facilities in the room are incomplete, the view is good for the sea view room
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Accommodation's Reply
01 Feb 2026
Dear Yulia, Thank you for staying with us and for your review and rating of 8.5. We are glad you enjoyed the sea view from our room. We apologize for any inconvenience regarding the amenities in the room that we felt were incomplete. Your feedback is very valuable to us in improving our service standards in the future. We hope to welcome you back again for an even better experience. Sincerely, – The Management Team, Expressia Hotel
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Number of reviews per page
20
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