A***r
Leisure
6.5
/10
Reviewed 2 week(s) ago
Parking the car is difficult, the room smells bad, the music can be heard in the room.
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Accommodation's Reply
11 Jun 2026
Dear Mr./Ms. A*r, Thank you for taking the time to provide feedback following your stay at Hotel Expressia. We apologize for any inconvenience you experienced regarding the parking, the odor in your room, and the music. For more information, we have dedicated underground parking for guests, limited to a maximum of 3 vehicles. There is also secure public parking available on the street in front of the hotel. Regarding the music, it is caused by activities of vendors in the area in front of the hotel and is beyond our management's control. However, we will work with the relevant departments to ensure your comfort. We have followed up on your complaint about the odor in your room with the housekeeping team to take immediate action. We hope you will give us the opportunity to welcome you back in the future with even better service. Sincerely, The Management Team, Hotel Expressia
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