Dear Valued Guest, Thank you for taking the time to provide us with your valuable review and feedback. We apologize for the inconvenience you experienced regarding the unpleasant odor in the bathroom during your stay. We understand that room comfort, including the cleanliness and freshness of the bathroom, is an important part of a pleasant stay. We have forwarded your feedback to our housekeeping and engineering teams to inspect the drainage system and take necessary repairs to prevent this from happening again. We appreciate your appreciation for our efforts in providing air conditioning as a temporary solution. Once again, we apologize for the inconvenience and take your feedback very seriously as information for improving the quality of our services. We hope to welcome you back to the Grand Gallery Hotel again for a more comfortable and enjoyable stay. Sincerely, The Management Team, Grand Gallery Hotel