Friendly staff. Check-in and check-out times are very convenient... Thanks.

Good service, clean and tidy rooms But the Wi-Fi is very poor in room 312.

the service is friendly and pleasant

On our journey from Padang to the Grand Royal Denai Hotel in Bukittinggi city, we were greeted with hospitality and fun.

Room doors without additional locks, so that the hotel can pay attention

All ok. Food, cleanliness, security.

comfortable, every time I go to Bukittinggi I always stay here

the hotel is good and recommended for tourism

The hotel staff is friendly, the service and facilities are satisfactory, the location is strategically close to the Jam Gadang tourist attraction, the zoo, and the surrounding area.

The best for accommodation. Good service.

Everything was good... Everything was good...

Quite a comfortable hotel, we rented 3 rooms.

First stay, near the fort, just walk.

• This 4-star hotel is strategically located on Jalan Yos Sudarso, only about 500–700 meters from Jam Gadang and Fort de Kock—ideal for walking tours. • It is managed by the same group as other branches, such as Royal Denai View and Royal Denai. • Public facilities include free Wi-Fi, a restaurant/coffee shop, an outdoor pool, free parking, an elevator, and 24-hour front desk.

In terms of taste, the food is delicious, but there aren't many menu choices, maybe because it wasn't the weekend so there weren't many people staying, so the food was adjusted to the quantity, but it was still delicious.

According to the time information, hotel check-in is at 14:00, but when they arrived at 15:40 the room was not ready. Requests for connecting door rooms were not fulfilled even though there was an option on Traveloka. The room wallpaper looked shabby and peeled off, the bathroom flusher tap was broken so that water seeped in. The parking lot in the basement has no access to stairs/lifts for people to the lobby or rooms so they have to walk from vehicle access. The receptionist staff did not provide good answers, but the room boy and security staff were good.

Great, keep up the good work

The hotel location is very strategic, the rooms are clean, the food is very varied and tastes good

Highly recommended hotel for those bringing family

The price does not match the facilities provided when compared to the hotel next to GR