8.7
Very Good
From 376 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.4

Location

8.8

Service and Facilites

8.7

People often mention about Batam Harbour Boutique Hotel and SPA , Harbour Bay
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Bedroom (17)
Room Space (16)
Bathroom (16)
Staff Friendliness (15)
Hotel Area (15)
Ambiance (14)
Taste (14)
Surroundings (13)
Family Friendly (12)
Distance to City Center (11)
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Traveler Reviews Batam Harbour Boutique Hotel and SPA , Harbour Bay

Number of reviews per page
20
40
Customer reviews
C***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good room dan nice ambient... Location good
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Accommodation's Reply
23 Jul 2025
Dear Valued Guest, Thank you for your wonderful review, and for your very kind comments about the hotel, I do hope you are able to return to us soon . Best Regards, Arif
G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel room interior was very modern and with good space. It also offers free shuttles to Batam’s 3 malls. Good location for short stays as it is close to the ferry terminal.
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Accommodation's Reply
23 Jul 2025
Dear Valued Guest, Thank you so much for your kind review! We're happy to hear that you enjoyed the modern and spacious room design, as well as our complimentary shuttle service to Batam's shopping malls. It's also great to know that our location near the ferry terminal made your short stay more convenient. We truly appreciate your feedback and hope to welcome you back again on your next visit! Regards Arif Front Office
J***o
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel is comfortable and the rooms are spacious, in the surrounding area there are many food places. Very comfortable for vacation and business.
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Accommodation's Reply
23 Jul 2025
Dear valued Guest, Thank you very much for your positive review! We are delighted to hear that you had a comfortable stay, enjoyed the spacious room, and enjoyed the surrounding area's vibrant dining options. We look forward to continuing to be your choice for both leisure and business. See you again soon! Regards, Arif, Front Office
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Tor M. P. H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
Good location and clean, too bad the TV isn't Android yet.
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Accommodation's Reply
23 Jul 2025
Dear Valued Guest, Thank you for your review and feedback! We are pleased to know that you were satisfied with the location and cleanliness of our hotel. We also appreciate your feedback regarding the TV, and will consider upgrading this facility for future guest convenience. We look forward to welcoming you back for an even better experience. Regards, Arif, Front Office
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R***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The hotel is comfortable. Competitive price, although there are many other hotel competitors in the Harbour Bay Batam area that offer prices that are not much different. Previous experience visiting Batam staying at other hotels in the Harbour Bay area, the rooms are smaller. The wifi speed is also fast. The room is clean. Good work so far
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Accommodation's Reply
23 Jul 2025
Dear Valued Guest, Thank you very much for your review! We are delighted to know that you found our hotel comfortable and that it offers competitive rates. We are committed to continuing to provide the best service to remain your top choice in the Harbour Bay Batam area. We look forward to your next visit! Regards, Arif, Front Office
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P***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
nice and friendly staff. nice and comfortable hotel. close to restaurants, shops and harbour bay ferry port (recommended)
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Z***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Very nice. Want to go to the beach and the harbor, the mall is very close. The area is clean.
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a***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
Everything is good, neat and clean, the AC is cold. But the wifi is slow. Because I got a newly renovated room, it was quite good.
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1 people find it helpful
R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Great, clean and tidy. Comfortable, recommended for your next holiday trip here.
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1 people find it helpful
Denny F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
This hotel is still the best and most comfortable to stay in until now.
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I***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
My suggestion for FO, whoever is in charge there, whether owner/managerial/rank level, should be friendlier.
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Great location nearby ferry terminal. Many eateries places. Check in/out was fast assisted by hotel staff Dian & was friendly and helpful. Overall good stay with my group of friends.
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R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
Suitable for family vacations, spacious and cheap rooms
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1 people find it helpful
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
Friendly hotel staff, location close to shopping areas
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TJHANG S. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Bring your own stuff, no staff to help you
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L***s
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Hi morning with regards to the above highlights. My proposal if you could assist with arrivals/departures timing some of the times it not schedule at precisely timing due to weather forecast or unseen circumstances.
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Kusnandar K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
The hotel staff are very friendly and beautiful 😃.
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S***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 48 week(s) ago
I'm happy stay this hotel. Comfortable and welcome.
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Ganesan G. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 50 week(s) ago
The hotel staff and the restaurant staff most friendly people. They recognize you well and call by your name. They provide good service. I like this hotel and frequently stay at this hotel it 's worth for money and walking distance from Habour bay ferry terminal.
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J***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 57 week(s) ago
The rooms are clean and the service is very good.
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1 people find it helpful
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