I***e

Staycation

8.5

/10

Reviewed 4 day(s) ago

All is good, the food is delicious, there are just a few things missing, the fried food is a bit tough, the building is nice, the room is comfortable, the bathtub is clean

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A***a

6.1

/10

Reviewed 4 day(s) ago

I stayed with my family. I booked a Grand Suite, one level below the Royal Suite, for around Rp 700,000, but I wasn't entirely satisfied. - The hallway on the 5th floor was quite dark compared to the very bright 6th floor. - My room was unclean, dusty, and smelled musty, as if it hadn't been used often. The bathroom sink drain was slightly clogged. The bathtub rim wasn't clean. - And worst of all, I couldn't sleep because the AC in the room wasn't cooling at all. I tried calling room service, but there was no response. - I got a room with a balcony, but the door wouldn't open; the hinges seemed broken. On the plus side, the breakfast menu was extensive and quite tasty. I ordered seafood fried noodles from NY restaurant, and the food was so fishy that I didn't eat it, only the seafood. The noodles were too soft. That's it; otherwise, it's not recommended, especially for a family with children.

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S***g

7.9

/10

Reviewed 5 day(s) ago

I've stayed here 3 times but I just realized that there's a lot of dust under the chairs, it seems like they weren't thorough when cleaning the room and the Wi-Fi is also slow.

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r***a

8.4

/10

Reviewed 1 week(s) ago

Honestly, this time the room was really lacking. The sink was clogged, the bathtub was clogged, and the bathtub was cracked and chipped. It felt like I was forced to get a room, even though I've stayed there so many times, but this was the first time I'd gotten a room like that. Even though I'd booked it so far in advance. Honestly, I was disappointed :))

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Amira N. S.

Business

9.7

/10

Reviewed 2 week(s) ago

The room was as requested. Clean and fragrant. The only thing lacking was water in the small bathroom. Otherwise, it was okay, and the rate was affordable. The nice room on the 6th floor had a white theme. Thank you.

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d***n

10.0

/10

Reviewed 3 week(s) ago

Delicious food, luxurious modern rooms. Perfect for a staycation with your partner.

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E***y

Leisure

8.2

/10

Reviewed 3 week(s) ago

All the hotel staff were friendly. The food was okay. However, the room was very noisy; I heard chairs being pulled and pulled every night. It really disturbed my sleep.

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3 people find it helpful

Ruth

Staycation

8.4

/10

Reviewed 3 week(s) ago

The place was nice, but it wasn't very clean. Luckily, I can't stand dust, and it immediately broke out in hives. The photo shows the itchy spots.

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2 people find it helpful

N***I

6.4

/10

Reviewed 4 week(s) ago

The AC wasn't cold enough, and at 12 midnight the TV suddenly turned off.

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J***y

5.3

/10

Reviewed 4 week(s) ago

It's a shame this hotel has so much potential, but... 1. Almost all the hotel staff, from the security guards to the receptionists, are unfriendly, and they don't even seem to care about their work. I don't understand the direction regarding their attitude; it could be that almost all the staff are unfriendly. 2. The hotel's cleanliness is very poor, as if they're being neglected.

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1 people find it helpful

Atika Y.

10.0

/10

Reviewed 4 week(s) ago

I want to come back again, satisfied with the service, very friendly, luxurious facilities, cheap prices.

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N***a

Staycation

10.0

/10

Reviewed 4 week(s) ago

The room is really nice, with a bathtub for under 1 million rupiah and the room is quite spacious. The food is delicious.

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M***M

6.3

/10

Reviewed 5 week(s) ago

Please improve the service. The staff are unfriendly. The food variety and taste could be improved.

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R***a

7.4

/10

Reviewed 5 week(s) ago

Looks new from the outside, but some stuff could be better. Showers are kind of broken.

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Iwan S.

10.0

/10

Reviewed 5 week(s) ago

The location is close to ICE BSD, Padang Restaurant in the morning and evening. Clean rooms with adequate lighting.

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A***a

Staycation

8.5

/10

Reviewed 6 week(s) ago

Okay, the room is spacious and airy. Unfortunately, the AC is a bit noisy and I didn't find it cold enough. But overall, it's okay.

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Gregorius P.

Leisure

10.0

/10

Reviewed 7 week(s) ago

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1 people find it helpful

Accommodation's Reply

07 Jun 2026

Dear Mr. Gregory P., Thank you very much for staying at Grandtage Hotel & Sky Lounge and for giving us a perfect 10/10 rating. We greatly appreciate your trust and choice. Your compliments are a great encouragement to all our staff, who strive to provide the best service and ensure your comfort and enjoyment during your stay every day. We hope to welcome you back again. The Management and E-commerce Department, Grandtage Hotel & Sky Lounge

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Martha

8.3

/10

Reviewed 8 week(s) ago

I found several baby cockroaches in my room and bathroom. Furthermore, the bread I ate for breakfast at the restaurant was already moldy. Please check again.

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5 people find it helpful

Accommodation's Reply

29 May 2026

Dear Ms. Martha S.W., Thank you for taking the time to share your feedback regarding your stay at the Grant Ridge Sky Lounge. We are extremely sorry about the insects in your room and the unsatisfactory quality of the breakfast. The discovery of bread crumbs is a serious issue and does not meet the hotel's quality and hygiene standards. We have forwarded your feedback to the Housekeeping, Food and Beverage, Kitchen, and Quality Control departments, and a thorough investigation has been conducted. We plan to make improvements, including increasing the frequency of room cleaning checks and rigorously monitoring the quality and freshness of food before serving it to guests. Based on your valuable feedback, we will do our best to ensure that such incidents do not happen again. We hope to provide you with a more pleasant experience on your next stay. Thank you, From the Management and Ecommerce Team, Grant Ridge Sky Lounge.

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E***a

9.7

/10

Reviewed 8 week(s) ago

Feels good stayed here. Good food.

1 people find it helpful

Accommodation's Reply

29 May 2026

Dear E*a*, Thank you so much for sharing your experience at Grantridge Sky Lounge and for giving us such a high rating of 9.7. We are delighted to hear that you enjoyed your stay and were satisfied with the food. Your compliments are a great encouragement to all of our staff as we strive to provide the best service and experience every day. We hope to welcome you back to Grantridge Sky Lounge again. Thank you again, The Management and Ecommerce Team, Grantridge Sky Lounge.

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p***a

Staycation

5.7

/10

Reviewed 9 week(s) ago

I was disappointed with my stay at this 4-star hotel. The room was very poor, with the bedsheets showing stains, as seen in the photos, making it quite uncomfortable. The bathroom was dirty, and the towels were also dirty. The receptionist was also unfriendly and seemed rude when serving guests. Expectations for a hotel of this class should be much better, both in terms of hospitality and room cleanliness. Hopefully, they'll pay more attention in the future.

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3 people find it helpful

Accommodation's Reply

29 May 2026

Dear Mr./Ms./Mr./Ms./Mr./Ms./Mr./Ms./Mr./Ms./Mr./Ms./Mr/Mrs./Ms./Mr/Ms./Ms ...

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The Grantage Hotel & Sky Lounge

Overall Ratings & Reviews The Grantage Hotel & Sky Lounge

8.4

8.4

8.3

8.6

8.4

Traveler Reviews The Grantage Hotel & Sky Lounge