Rosi A.

Leisure

10.0

/10

Reviewed 1 day(s) ago

I highly recommend staying at JSI Resort. The service is excellent, the staff are friendly, and the place is clean and spacious. I'll definitely be back.

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Verified Traveler

9.7

/10

Reviewed 2 day(s) ago

The location is not too far from Jakarta, the place is clean and impressive with various adventure game facilities.

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Fahrudin S.

Staycation

9.7

/10

Reviewed 3 day(s) ago

The staff is very friendly, there are lots of play options for children, recommended.

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A***z

10.0

/10

Reviewed 4 day(s) ago

The hospitality from the staff was amazing, thank you very much.

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Rio H. K.

10.0

/10

Reviewed 5 day(s) ago

The best hotel. Yesterday, I had a room near the mini zoo and complained about an unpleasant odor, but I ended up getting an upgrade to a room one level better. JSI is truly the best ❤

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m***d

10.0

/10

Reviewed 5 day(s) ago

The hotel staff were all very friendly. The hotel environment was clean and comfortable, and the location was also strategic.

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siti A.

Leisure

10.0

/10

Reviewed 6 day(s) ago

The staff, from security to housekeeping, are friendly. Breakfast is varied and delicious. It's definitely worth it for those bringing small children, as it offers a variety of fun activities.

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Arias R.

9.4

/10

Reviewed 6 day(s) ago

Very impressive and enjoyable and the prices are reasonable, especially on weekdays.

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Cahya T. G.

Staycation

10.0

/10

Reviewed 6 day(s) ago

One of the best and most comprehensive resorts in terms of amenities. Very friendly and helpful service in every area. Thank you for the welcome note. The rooms are clean, fragrant, and the breakfast is very varied. A suggestion might be to expand the swimming pool. Suitable for couples or families with many room options for a staycation. Very good place JSI

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Accommodation's Reply

05 Jun 2026

Dear Ms./Mrs. Cahya T. G., This is a message from jsi resort Megamendung. We would like to express our sincere gratitude for your feedback. We are delighted to know that you enjoyed your stay at jsi resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We appreciate your feedback and hope to welcome you back to jsi resort Megamendung for another memorable stay in the near future. Sincerely, jsi resort, Ganjar Laksmana General Manager

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N***a

9.4

/10

Reviewed 7 day(s) ago

Overall, it's good and convenient. However, the shuttle service really needs to be increased. Since the hotel is large and has many rooms, there's definitely not enough shuttle buses with only 1-2. And there's no way to call one directly. You have to tell the staff, if you can even find them.

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Accommodation's Reply

05 Jun 2026

Dear Valued Guest, This is a message from JSI Resort Megamendung expressing our deepest gratitude for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback are very important to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager

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Rihar A.

10.0

/10

Reviewed 1 week(s) ago

Sundanese proverb "Tiis hate herang mata". From check in to check out the service is okay. Will come back here again to try other room types. Thank you JSI for the short vacation ☺️

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Accommodation's Reply

05 Jun 2026

Dear Mr. Rihar, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a lot to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We appreciate your feedback and hope to welcome you back to JSI Resort Megamendung for another memorable stay in the near future. Sincerely, JSI Resort, Ganja Lakshmana General Manager

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Verified Traveler

Staycation

10.0

/10

Reviewed 1 week(s) ago

The staff was very friendly, and check-in was easy and fast. The accommodation is very kid-friendly, with plenty of activities for children, including an outdoor playground, mini zoo, swimming pool, and an indoor playground within the restaurant. I'll definitely be returning here with my family next time. ☺️

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Accommodation's Reply

02 Jun 2026

Dear Valued Guest, JSI Resort Mega Mandung is pleased to inform you of our feedback. We are delighted to hear that you enjoyed the many children's activities we offer. We are committed to providing a fun-filled experience for the whole family, especially children, so they can enjoy their stay. We hope to welcome you and your family back again for another enjoyable experience. Sincerely, Ganja Lakshmana, General Manager

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Diana A.

Staycation

10.0

/10

Reviewed 1 week(s) ago

When you want to check in, it's easy, the breakfast has a wide variety, you can go around and see many spots to take pictures.

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Accommodation's Reply

02 Jun 2026

Dear Diana A., This is a brief message from JSI Resort Megamendung Bogor. Thank you for your positive review. We are delighted to hear that our services were excellent and that all our staff provided the best possible service, from the food to the comfortable rooms. We believe that a comfortable and memorable stay begins with sincere service. We look forward to welcoming you again. Sincerely, Ganja Lakshmana, General Manager

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Wahyu G.

Leisure

9.3

/10

Reviewed 1 week(s) ago

A comfortable hotel in Puncak, as the route from Jakarta tends to be less congested (it's not on the main route). However, it's less suitable for those planning to explore other Puncak attractions, as the route up is narrow and involves many steep climbs.

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1 people find it helpful

Accommodation's Reply

05 Jun 2026

Dear Mr. Wahyu, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a lot to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We appreciate your feedback and hope to welcome you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager

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n***i

9.4

/10

Reviewed 1 week(s) ago

The resort is kid-friendly. The playground is large and spacious, and there's also an indoor playground. The resort's atmosphere is beautiful and peaceful. There are plenty of fun activities.

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Accommodation's Reply

05 Jun 2026

Dear Valued Guest, This is a brief message from JSI Resort Mega Mandung. Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience. Sincerely, Ganja Lakshmana, General Manager

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D***i

9.1

/10

Reviewed 2 week(s) ago

It was fun... Anyway, our family was very happy to stay at JSI. Next, we want to try another type of room/villa.

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1 people find it helpful

Accommodation's Reply

30 May 2026

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R***i

Staycation

10.0

/10

Reviewed 2 week(s) ago

Overall, it's really good, worth staying.

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1 people find it helpful

Accommodation's Reply

02 Jun 2026

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P***i

6.8

/10

Reviewed 2 week(s) ago

The hotel staff was friendly, and the room was reasonably priced. The downside was that the bathroom water was cloudy after rain. The pool water filter system needs to be improved, as my child's swimsuit was pulled/sucked into the pipe. While trying to remove the swimsuit from the pipe, my child's finger was sucked into the pipe, and my husband's back was also sucked into the uncapped end of the water filter pipe placed in the pool, causing bruises. After I reported this to the hotel, they responded positively. Hopefully, it will be improved to make it safer for visitors, especially small children. And hopefully, the animals can be better cared for.

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Accommodation's Reply

02 Jun 2026

Dear Valued Guest, This is a message from JSI Resort Mega Mandung. Thank you for your review. We are pleased to hear that you found our staff friendly and the rooms to meet your expectations. We apologize for the inconvenience you experienced regarding the cloudy water after the rain and the incident with the pool filtration system involving your family members. The safety and comfort of all our guests is our top priority, and this feedback is taken very seriously by our management team to ensure all facilities function safely and to the highest standards. We appreciate you reporting these incidents to our team, and we are pleased to know that our response resolved the issues. Furthermore, we will forward your feedback regarding on-site animal care to the relevant team for evaluation and improvement. Thank you for your trust, and we look forward to welcoming you back for an even safer and more enjoyable experience in the future. Sincerely, Ganja Lakshmana, General Manager

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W***n

Staycation

10.0

/10

Reviewed 2 week(s) ago

The staff is friendly and responsive. They're child-friendly. Check-in took a while, and the queue wasn't clear; I was passed several times while waiting in line.

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Accommodation's Reply

02 Jun 2026

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E***a

Staycation

10.0

/10

Reviewed 2 week(s) ago

All the staff were very friendly and polite, and they were quick to respond to any room facility concerns. The food was delicious and varied.

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1 people find it helpful

Accommodation's Reply

02 Jun 2026

Dear Valued Guest, JSI Resort Megamendung is pleased to inform you of our wonderful review. We are delighted to hear that your stay was memorable and that you wish to return with your family. We are pleased that you enjoyed our diverse and delicious menu. Your family's satisfaction is our pride. Thank you for your recommendation and trust in JSI Resort Megamendung. We look forward to welcoming you back on another special occasion. Sincerely, Ganja Lakshmana, General Manager

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JSI Resort

Overall Ratings & Reviews JSI Resort

8.7

8.7

8.5

8.6

8.7

Traveler Reviews JSI Resort