Child-friendly hotel, good facilities, varied breakfast.

We loved staying at JSI, the kids didn't want to leave. We stayed in a Cherokee tent, and the atmosphere was cool and quiet. One night, the AC leaked, and the staff immediately came to fix it. Continued success at JSI Resort.

The hotel environment is comfortable and spacious, there is a lot to explore, there is a shuttle car to and from the room, which makes it easier, and the views offered at the hotel are also beautiful.

All okay, satisfied spending time here. Please improve the check-in process at the same time so it's faster and doesn't have to wait long.

I really enjoyed staying at JSI. The location is strategic, the rooms are spacious and clean, the staff are very friendly, the food is great, it's very kid-friendly, the swimming pool and children's play area are complete, plus there's a mini zoo too. Staying here is really addictive.

Comfortable resort, breakfast with a wide menu

everything is okay, the suggestion is that the swimming pool area be expanded and there are too few toilets in the swimming pool

The hotel staff are friendly, the rooms are clean and according to request, the children also enjoy staying here because there is a mini zoo and a play area.

The location is in front of my room. Gladiator 3bb 😃😃😃 The water was off for 8 hours, the hot water was off for 24 hours, many of the dinner buffet menus were sold out, the shrimp were no longer edible hahaha

Friendly staff, enjoyable experience with kids. Would be better if riverside camping is available

Just good, improve the cleanliness even to the lowest class

It's really cool, I just want to give some input for the mini zoo to have more animals and maybe because the area is too big but it's a bit quiet, the facilities that can be visited and enjoyed.

Hotel is Good. Hotel Staffs are friendly. Food for breakfast was just ok. lots of variance but just average for it's quality. Book in Cheroke tent, when arrival for 1st time, found smelly in the room. the smell is not fresh. and it's effect to all night during rest time. 2nd day after refresh and all day Air Con ON. the smell is better. fun for Children, for having activity outdoor. buggy car service is superb, ready for pick up as soonest from Tent area to Lobby.

I've stayed here twice and always eat the candied nutmeg and young mango.. Awesome!

Staying at JSI is a real treat. It's a favorite when you're on vacation in Puncak, thanks to its easy access and no odd-even traffic rules. The atmosphere is very cool, the rooms are clean, and the staff are friendly and informative. I definitely recommend JSI.

The road to the resort is safe and not steep. The pool is clean, and the showers and changing rooms smell nice. The villas are also clean and comfortable. The water heater, refrigerator, and smart TV all work well. The food in the restaurant is quite varied and delicious. The playground and mini zoo make the kids even happier.

tried staying here because I saw good reviews, when I tried it, it turned out to be okay, maybe because I chose the cheapest room type, so I was surprised to get a cramped room and there were small animals on the bed sheets, luckily there weren't many and it didn't make me itchy.. the staff were friendly and the facilities looked okay because they had a large area and there was a convention hall for guests to have breakfast there, the food was also quite delicious and varied..

Stayed at the Sahara Room, the room is located on the right side of the lobby, the room is clean, comfortable, and baby-friendly because I brought an 11-month-old baby... The facilities are complete, there is a swimming pool, a mini zoo, and the breakfast is delicious and complete... We will come back again next time.

Everything was really cool, especially since we got a room upgrade promo. It's just that the food lacked variety.

Really want to try again with a different room