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Traveler Reviews Eternity Hotel Hanoi
Number of reviews per page
20
20
40
40
Customer reviews
MT
Minh T.
Medical
10.0
/10
Reviewed 5 week(s) ago
New and clean, nice service, great hotel
1 people find it helpful
H***g
6.5
/10
Reviewed 22 week(s) ago
The room is not soundproofed well, the air conditioning system is too poor, the room is hot
There is no fan in the room
The receptionist is very ok, but the room staff has a very boring person, talking to guests very impolitely (I don't want to say the name)
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1 people find it helpful
Hoang T. T. T.
Staycation
8.5
/10
Reviewed 46 week(s) ago
Rooms and hotel are a bit old. Food is mediocre.
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1 people find it helpful
L***o
6.5
/10
Reviewed 48 week(s) ago
Before I booked a 20m2 room, this time I booked a 24m2 room. But I still stayed in the same room, I don't understand. The refrigerator is not cold, 3* hotel but the TV does not connect to wifi. The blanket and sheets are not as dusty as before. Hopefully next time the hotel will change the TV to connect to wifi.
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3 people find it helpful
Nguyen V. T.
Transit
8.4
/10
Reviewed 60 week(s) ago
Poor soundproofing very soft mattress lying down to the bed
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1 people find it helpful
L***o
6.7
/10
Reviewed 72 week(s) ago
Tiny room. 3* hotel but TV has no youtube. Bedsheets are dusty, staying 2 nights must have inhaled half a kilo of dust from the bedsheets.
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5 people find it helpful
Đ***g
6.5
/10
Reviewed 80 week(s) ago
There is no bathtub as advertised, the room is quite small
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2 people find it helpful
NT
Nguyen T. M. H.
10.0
/10
Reviewed 81 week(s) ago
Everything is good, enthusiastic staff, delicious food
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3 people find it helpful
Nguyen V. T.
10.0
/10
Reviewed 85 week(s) ago
Convenient location, easy to find address, easy to book grab car, green sm.... Quiet hotel, near the Vietnam - Soviet cultural center. There are many local cafes and restaurants. The hotel has an elevator.
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3 people find it helpful
TA
TOK A. T.
Leisure
10.0
/10
Reviewed 93 week(s) ago
Hotel with complete facilities, good service and close to transportation center.
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1 people find it helpful
Nguyễn A. C.
4.8
/10
Reviewed 96 week(s) ago
Tệ tệ phòng nhỏ không đúng như đặt trên aap nước uống thì chỉ được 330ml/1 người/ngày muon uong thi mua nước ở khách sạn thì quá đắt. tủ quần áo bẩn yêu cầu có ghế cũng không có so với giá thì quá đắt và tệ.Chán và rất chán
3 people find it helpful
CN
Christian N. G.
8.5
/10
Reviewed 105 week(s) ago
Hotel staff were all responsive to our needs and queries. We had an awesome stay. Daily buffet breakfast was well-prepared and perfect. We'll definitely stay there again when we come back to Hanoi.
2 people find it helpful
WS
Wasin S.
8.5
/10
Reviewed 109 week(s) ago
The room is getting old and stuffy, not worth the price.
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2 people find it helpful
Mr Akaradej Thampiratwong
9.0
/10
Reviewed 116 week(s) ago
Location is great for exhibition at ICE. Only 5 min by walk. Room OK. Wifi not good.
2 people find it helpful
Nguyen V. B.
8.8
/10
Reviewed 125 week(s) ago
Phòng không quá rộng nhưng được bài trí, sắp xếp gọn gàng, sạch sẽ, khoa học, tiện nghi. Đồ ăn sáng tương đối ổn, thuận tiện cho những người thích dùng bữa ngay tại khách sạn như mình. Sẽ quay trở lại khi có dịp công tác tại gần khu vực đó.
4 people find it helpful
NT
Nguyen T. Q.
9.7
/10
Reviewed 126 week(s) ago
The room is like the picture, the location is convenient to go out to the central area (taking a taxi is quite cheap), around the hotel there are ok food services. Regarding the car parking section, the hotel does not have free parking, but it has to be sent by an external unit, falling between 150-200k overnight depending on the number of hours sent.
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Nguyen T. C. D.
5.4
/10
Reviewed 135 week(s) ago
They canceled my booking without any notification. When I get the hotel, the reason was they need to fix something in the room. Is that reasonable? I had to book another hotel nearby for my business trip. So bad.
1 people find it helpful
hanh
8.5
/10
Reviewed 137 week(s) ago
Small but clean room, enthusiastic staff. It's ok for this price range. Will come back next time
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9 people find it helpful
NGUYEN H. P.
9.7
/10
Reviewed 160 week(s) ago
Clean room, enthusiastic staff.
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3 people find it helpful
Mai
9.3
/10
Reviewed 177 week(s) ago
Good hotel, clean, enthusiastic staff. However, the soundproofing is not very good, the guests on the same floor close the door, I can hear it quite clearly, it is difficult to sleep at night because of this.