Poseidon Nha Trang Hotel

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Overall Ratings & Reviews Poseidon Nha Trang Hotel

Traveloka (194)
Other sources (130)
8.3
Very Good
From 194 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.2

Meal

7.9

Location

8.5

Service and Facilites

8.2

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Room Space (14)
Distance to City Center (13)
Bathroom (12)
Staff Friendliness (11)
Bedroom (11)
Soundproof (9)
Surroundings (8)
Hotel Area (8)
Family Friendly (7)
In-house Restaurant (7)
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Traveler Reviews Poseidon Nha Trang Hotel

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40
Customer reviews
Dang h. h. D. h. h.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 1 week(s) ago
I've never stayed in a hotel this bad. From the poorly designed, old, and unprofessional rooms to the broken telephone and the strong smell of mosquito repellent, there was no bellhop. The reception staff were also indifferent and unprofessional.
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Accommodation's Reply
19 Aug 2026
Dear Valued Guest, Thank you very much for choosing to stay at our hotel. We apologize that we were unable to meet your expectations. We value your valuable feedback and will work with the relevant departments to improve our services. We sincerely hope to welcome you back and provide you with an even more satisfying experience. Thank you.
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Han
icon-origin-TRAVELOKA
6.6
/10
Reviewed 2 week(s) ago
There was no parking, and the staff were unwelcoming upon arrival. The lobby was hot and stuffy, the toilets smelled bad, and the breakfast was meager and unappetizing.
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1 people find it helpful
Accommodation's Reply
16 Aug 2026
Dear Valued Guest, Thank you very much for choosing to stay at our hotel. We apologize that we were unable to meet your expectations. We value your valuable feedback and will work with the relevant departments to improve our services. We sincerely hope to welcome you back and provide you with an even more satisfying experience. Thank you.
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Hoang a. v.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The rooms were clean, spacious, well-equipped, and airy, so I recommend staying here. We left in a hurry and couldn't find any sea-view rooms, so we booked this hotel. Although it didn't have a sea view, it was very clean and had good service.
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Accommodation's Reply
12 Aug 2026
Dear Value Guest, We would like to thank you for choosing Poseidon Nha Trang Hotel and your feedback. We look forward to welcoming you back and providing you with our best hospitality. We wish you all the best. Best regards!
Hoang a. v.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Our family of two adults and one child found the place spacious, airy, clean, and very satisfactory; it was perfect.
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Accommodation's Reply
12 Aug 2026
Dear Value Guest, We would like to thank you for choosing Poseidon Nha Trang Hotel and your feedback. We look forward to welcoming you back and providing you with our best hospitality. We wish you all the best. Best regards!
H Thu H. N. K.
icon-origin-TRAVELOKA
5.3
/10
Reviewed 2 week(s) ago
The room was old and not worth the price.
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Accommodation's Reply
08 Aug 2026
Dear Valued Guest, Thank you very much for choosing to stay at our hotel. We apologize that we were unable to meet your expectations. We value your valuable feedback and will work with the relevant departments to improve our services. We sincerely hope to welcome you back and provide you with an even more satisfying experience. Thank you.
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Chen
icon-origin-TRAVELOKA
6.5
/10
Reviewed 3 week(s) ago
The hotel has a prime location, close to the city center. However, the lobby doesn't have air conditioning, and the rooms are a bit smaller than shown in the pictures.
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2 people find it helpful
Accommodation's Reply
08 Aug 2026
Dear Valued Guest, Thank you very much for choosing to stay at our hotel. We apologize that we were unable to meet your expectations. We value your valuable feedback and will work with the relevant departments to improve our services. We sincerely hope to welcome you back and provide you with an even more satisfying experience. Thank you.
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N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is located in the city center, close to the beach, clean, and reasonably priced.
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1 people find it helpful
Accommodation's Reply
04 Aug 2026
Dear Value Guest, We would like to thank you for choosing Poseidon Nha Trang Hotel and your feedback. We look forward to welcoming you back and providing you with our best hospitality. We wish you all the best. Best regards!
D***G
icon-origin-TRAVELOKA
5.3
/10
Reviewed 5 week(s) ago
A 500k deposit is required; otherwise, the hotel will keep the guest's documents. The reception staff are unfriendly. The buffet drinks are incredibly bad, and the restroom is so narrow you have to stand to avoid hitting your head on the glass wall.
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1 people find it helpful
Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Thank you very much for choosing to stay at our hotel. We apologize that we were unable to meet your expectations. We value your valuable feedback and will work with the relevant departments to improve our services. We sincerely hope to welcome you back and provide you with an even more satisfying experience. Thank you.
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Tran N. G. A.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
The room was spacious and close to the city center, but since I stayed during the Sea Festival, walking was a bit inconvenient. The hotel required me to leave my ID card or deposit 500,000 VND, which I didn't like because the new ID card contains a lot of personal information, and I didn't want to be held up when the hotel had already taken a picture of my ID card. A 500,000 VND cash deposit was acceptable.
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1 people find it helpful
Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Thank you very much for choosing to stay at our hotel. We apologize that we were unable to meet your expectations. We value your valuable feedback and will work with the relevant departments to improve our services. We sincerely hope to welcome you back and provide you with an even more satisfying experience. Thank you.
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LE VAN H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.7
/10
Reviewed 6 week(s) ago
Generally speaking, you get what you pay for, so you can't expect too much, but a 4-star hotel like this only deserves a 2-star rating.
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2 people find it helpful
Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you very much for choosing to stay at our hotel. We apologize that we were unable to meet your expectations. We value your valuable feedback and will work with the relevant departments to improve our services. We sincerely hope to welcome you back and provide you with an even more satisfying experience. Thank you.
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L***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.9
/10
Reviewed 8 week(s) ago
This hotel must have been built over 15 years ago; it's a bit old. The hotel has a swimming pool, but I didn't dare use it because the water was green with algae, as if it hadn't been maintained or cleaned in a long time. The hot water also took about 10 minutes to start heating up.
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2 people find it helpful
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you very much for choosing to stay at our hotel. We apologize that we were unable to meet your expectations. We value your valuable feedback and will work with the relevant departments to improve our services. We sincerely hope to welcome you back and provide you with an even more satisfying experience. Thank you.
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Bùi T.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 10 week(s) ago
The room smelled bad. The blankets were dirty; we had to call reception to change them. The bedsheets were dirty. We booked a large bed but received two small beds joined together. We discussed this with reception, but the room still had two small beds joined together. There was a gap between the beds when we had a baby sleeping there. It was very uncomfortable.
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8 people find it helpful
Accommodation's Reply
24 Jun 2026
Dear Sir/Madam, We would like to thank you for choosing Poseidon Nha Trang Hotel and share your stay experience with us. We are sorry that we did not reach your expectations or our own standards. We are constantly working to improve the service and overcome the shortcomings you shared. We regret again for the inconvenience. We look forward to welcoming you back again and providing you with our best hospitality. Best regards. Manager
V***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 11 week(s) ago
The hotel was generally quite clean; however, they didn't thoroughly inspect and resolve the issue, leaving it up to my family. The bathroom sink was clogged, with debris stuck in the drain, preventing water from draining properly. We had to fix it ourselves to use the bathroom.
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2 people find it helpful
Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you very much for choosing to stay at our hotel. We apologize that we were unable to meet your expectations. We greatly appreciate your valuable feedback. We will work closely with the relevant departments to improve the quality of our service. We hope to welcome you back to our hotel in the future. We will strive to provide an even more pleasant experience for you and your family. Thank you.
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Ly Tri T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 55 week(s) ago
My family had a wonderful stay at the hotel. The biggest impression was the staff who were extremely enthusiastic and always ready to support. In particular, Trinh Van Hoan left a deep impression thanks to his thoughtfulness and professionalism - thanks to which we felt very comfortable during our stay. The hotel is located on a small street, so the sea view is somewhat limited by the surrounding buildings. However, the location is still extremely convenient, only 2~3 minutes walk to the sea - very suitable for those who want to enjoy the sea air every day. The room rate is reasonable, worthy of the quality of service. My family will definitely come back here on the next trip.
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5 people find it helpful
Accommodation's Reply
06 Aug 2025
Dear Value Guest, We would like to thank you for choosing Poseidon Nha Trang Hotel and your feedback. We look forward to welcoming you back and providing you with our best hospitality. We wish you all the best . Best regards!
H***h
icon-origin-TRAVELOKA
5.8
/10
Reviewed 56 week(s) ago
- The hotel requires you to leave your ID card or 500k upon check-in. - The room is quite dark and the lights are flickering, the balcony has no lights. - The power outlet is not secure and unsafe. - The breakfast menu does not change, not up to the standard of a 4-star hotel.
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Accommodation's Reply
01 Aug 2025
Dear Sir/Madam, Thank you for sharing your experience at the hotel. We are sorry to hear that the service did not meet your expectations. We would like to take note of these valuable comments and will work seriously with the relevant departments to improve the quality of service in the future. We hope to have the opportunity to welcome and serve you better in the next stay. Best regards,
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N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.9
/10
Reviewed 59 week(s) ago
Super poor soundproofing. Horribly noisy. Consider carefully when booking a room here. There are very few power outlets in the room, only 1 near the sink and 1 at the head of the bed, and only 1 plug hole. The location is convenient to the beach. The breakfast buffet is average, not delicious, the menu is repetitive.
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4 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Value Guest, We would like to thank you for choosing Poseidon Nha Trang Hotel and share your stay experience with us. We are sorry that we did not reach your expectations or our own standards. We are constantly working to improve the service and overcome the shortcomings you shared. We regret again for the inconvenience. We look forward to welcoming you back and providing you with our best hospitality. Best regards.
N***n
icon-origin-TRAVELOKA
8.3
/10
Reviewed 60 week(s) ago
Don't believe the view photos above, the room is super small outside.
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4 people find it helpful
Accommodation's Reply
03 Jul 2025
Hello, The hotel always listens to customers' opinions. If you are not satisfied with the room, the hotel can flexibly change the room for you. We are sorry for bringing a somewhat bad experience to your family. Once again, the hotel would like to thank you for your feedback. Wishing you good health
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Truong T. B. P.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 60 week(s) ago
the service was really bad, we booked 5 rooms and one of them the air con wasn't working. We had to keep asking to change the room but got no luck, had to sleep with no air con for 1night. next day, we kept asking to change the room but again, got no luck, didn't get to change to another room till late evening but the room was smaller than what we booked for. really disappointed with the service, never came back again.
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3 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Sir/Madam, We would like to thank you for choosing Poseidon Nha Trang Hotel and share your stay experience with us. We are sorry that we did not reach your expectations or our own standards. We are constantly working to improve the service and overcome the shortcomings you shared. We regret again for the inconvenience. We look forward to welcoming you back again and providing you with our best hospitality. Best regards. Manager
N***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 60 week(s) ago
everything is fine, quite comfortable. hotel location is in the center, close to the beach or dining and entertainment areas. breakfast buffet is not as diverse as 4-star hotels.
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3 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Value Guest, We would like to thank you for choosing Poseidon Nha Trang Hotel and your feedback. We look forward to welcoming you back and providing you with our best hospitality. We wish you all the best . Best regards!
T***u
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 64 week(s) ago
Food is okay, not many dishes, clean room. Nice staff, but if you go by car, it's a bit tiring because there's no parking space and you have to wait for coordination. Still give 7/10 for reasonable accommodation price.
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2 people find it helpful
Accommodation's Reply
06 Jun 2025
Dear Valued Guest, We would like to thank you for choosing Poseidon Nha Trang Hotel and your feedback. We look forward to welcoming you back and providing you with our best hospitality. We wish you all the best. Best regards!
Number of reviews per page
20
40