Request to change room Providing very good service

Recommended in the center of the crowd.

this accommodation is cheaper but the environment in the hotel feel a bit scary.. walking distance to lee garden plaza about 900meter

Good hotel in decent location. But I am driving all the way from kl. When I get there, the parking is full due to a wedding reception going on. After going around the block 4 time I decide to park at roadside without parking sign just to check in. When at check in counter, the girl at reception and the bell boy told me its ok to park there and the police won't disturb. And the bell boy promise to me he will personally call my room to inform when the wedding reception is over and parking is available at basement. This is all at 1pm, at 6pm I decide to go for dinner and head down. I did not receive any call from anyone. To my surpise my car has been clamped by the police. When I asked the reception girl and bell boy they blame it on me for parking there. When I mention they told me its ok to park and he (the bellboy) even promised to call my room, he simply walk away from me. The girl simply told me she will help in dealing with police tomorrow morning. Police station in hatyai close at 6pm, so if your car is clamped you have to wait until tomorrow. So the next morning I get down and ask how do I settle with police, the bellboy simply told me to take tuktuk and go to police station, again shifting all blame on me. This time he doesn't even help opening the door for me, and walk away after telling me "take tuktuk, 100baht" im never going back to this hotel again

Check in and tell. So bad feeling. The room is also dusty. Cannot sleep. The bed head has stains. Fungus or not? No, no, no sleep. Did not summarize. Check in, give the bag, clothes instead. I personally went to find another hotel. Should improve

The room as an overall is clean and neat. We heard how it is actually an old hotel, which is fine, however the toilet bowl has residue that no matter how you flush it will still appear, pretty disgusting. There is also no latch on the door for safety purpose and there seems to be a slight space between the door that feels like you can just break into the room easily with the right tools. I noticed that in few other neighbouring rooms as well. Besides the toilet and the latch, everything was good. Location is pretty much in the center of most attractions. I may/may not consider to stay here again for my next trip.

5th times stay here. I have no issue to complaint. They allowed to check in as early as 8am (depends on availability).

Good value for money. Even though the furniture is a bit old but the room was spacious and comfortable. Halal food available nearby.

Less friendly service, essential services such as iron are not provided.

Air conditional please upgrade. Not cool even night sleeping or please change position bed opposite air conditional. But nice and enjoy my holiday

The place is strategically near the market and a lot of food is big and clean.

Nice hotel and clean, according to the picture. Next time I will stay back here

Good enough for 2 stars hotel rating. Bathroom still old fashion need to improve.. please clear out the tv rack from room

Dirty, aircon not cold, receptionist unfriendly, old hotel, we want to book Lee Garden grand plaza, information was not clear!

Room was okay. only worst was quite a distance to tourist points. and have to take transportation for visiting places

The rooms are old, but so far so good, friendly service. The best is we can check in early early

The hotel is nice with affordable price. Location is just 700m from the town.

It needs renovation, it's too old, the bathtub is full of patches, so it's a bit spooky when I take a shower, afraid it's a bit of a trap. Once out of the elevator, the atmosphere is very creepy. The receptionist is quite friendly and very helpful when I need a call to travel. Overall according to a cheap budget budget Next think again to return.

The hotel staff is very friendly.

The room air conditioning not cool and it very hot.