I found a staple in my Swiss roll at breakfast and handed it to a waitress. It was really dangerous and the worst experience I've ever had! The hotel staff were very friendly and recommended a massage parlor we should visit, even offering to take us there. We were extremely grateful! (And then, I handed it to a waitress.)

Always satisfied with the hotel service, from arrival to departure. Complete facilities, friendly staff, clean restrooms, everything is great. The breakfast is delicious. 🥰

It was a pleasure staying here with my family. The service was excellent, and the staff were very friendly. From check-in to breakfast, relaxing in the massage chair, and checking out. It was clean, comfortable, and well-appointed. We'll definitely be back again if we ever visit Bromo. Thank you 👌🙏

The hotel staff is friendly, the rooms are clean, and the food is delicious.

The staff are friendly, but yesterday when I asked for an iron, the room service never came.

Okay. Good service. Nice hotel.

The hotel staff was friendly and helpful upon check-in. The price was competitive. The rooms were clean. The food was varied. There were complimentary massage chairs. I'll stay here again on my next visit.

The place is in the middle of the city, the rooms are clean, the breakfast is also quite good.

The staff is friendly and the hotel is very comfortable.

In our opinion, if you go to Berau, this hotel is highly recommended.

Room is clean. Unfortunately, I didn't try the food because my duty started too early before the restaurant was open. Maybe next time.

The service is very good and the staff is friendly

The staff is friendly and helpful, but the rooms need some maintenance. I stayed in room 606 twice, but there was white mold on the ceiling above the window and the AC was noisy, which disturbed my sleep. Hopefully, this will be reviewed. So far, it's recommended for its strategic location, close to a minimarket, pizza, KFC, and a cafe right in front.

The service is really cool.. the massage chair is awesome 😍

Recommended hotel, friendly staff, great

Recommended hotel, good service, friendly staff

Recommended hotel, friendly staff, food in the restaurant is also delicious

Aesthetic and clean hotel, complete facilities.

The staff is friendly and very helpful.

The breakfast is delicious, the room is spacious, it is very worth it.