Dear P***n, Thank you for staying with us and for taking the time to share your comments. We appreciate your honest feedback regarding the room size, pricing, and breakfast experience. Your insights are valuable and will help us improve the quality of our services to better meet guest expectations. We are glad to know that you found your stay overall satisfactory, and we will continue working to enhance comfort and dining offerings. We hope to have the opportunity to welcome you back for an improved experience in the future. Warm regards, Cut Rossi Director of Sales & Marketing

Dear C***i, Thank you for staying with us and for sharing your thoughtful review. We are pleased to learn that our location near Dreamland Beach and its beautiful sunset views contributed positively to your experience. We sincerely appreciate your rating of 8.5 and your kind remarks. Your feedback is valuable to us as we continue to enhance the comfort and satisfaction of our guests. We look forward to the opportunity of welcoming you back in the near future. Warm regards, Cut Rossi Director of Sales & Marketing

Dear Valued Guest, Thank you for sharing your feedback regarding your stay. I sincerely apologize for any inconvenience you experienced during your stay, particularly regarding the delayed shuttle service and the poor quality of breakfast. I also sincerely apologize for any delays in your travel plans caused by this issue. I will pass your feedback along to the relevant department and it will be addressed as soon as possible. Providing reliable service and a quality breakfast experience is our highest priority. Thank you for sharing your honest feedback. If you are considering staying with us again, please do not hesitate to contact me directly. I will work hard to provide you with an even better experience on your next stay. Best regards, Kat Rossi Director of Sales & Marketing

Dear Mr./Ms. G*t, Thank you for sharing your experience during your stay at Swiss-Belresort Pecatu. We are delighted to hear that you enjoyed the comfortable atmosphere and beautiful views of the golf course. We appreciate your understanding regarding our location and agree that the hotel is perfect for exclusive events focused on the hotel grounds. We would like to inform you that the Pecatu area is currently experiencing rapid development. For your convenience, we provide a free shuttle service to Dreamland Beach, as well as motorbike and bicycle rental options. The area is also easily accessible via Grab and Gojek. We hope the tranquil atmosphere adds to your comfort during your stay with us. Your kind words mean a lot to us, and we look forward to welcoming you back for another memorable visit. Best regards, Cut Rossi, Director of Sales & Marketing, Swiss-Belresort Pecatu

Dear Mr. Jumanri N., Thank you very much for your positive review and rating! We are very happy to hear that you enjoyed your vacation with your family at Swiss-Belresort Pecatu. It is our pleasure to know that you plan to return and we certainly look forward to welcoming you and your family on your next visit. See you again in Bali! Best regards, Cut Rossi. Director of Sales & Marketing. Swiss-Belresort Pecatu Bali

Dear Mr./Ms. S*y,*Thank you for sharing your experience and giving Swiss-Belresort Pecatu a good rating. We apologize for the inconvenience caused by the noise from the gym area. Your feedback is greatly appreciated, and we will review the usage schedule and noise management in that area to avoid disturbing guest comfort, especially at night. Furthermore, we are pleased to hear that you were satisfied with our room service — from the taste of the food to the punctuality of delivery. We look forward to welcoming you back for a more peaceful and enjoyable experience on your next visit. Best regards, Cut Rossi. Director of Sales & Marketing. Swiss-Belresort Pecatu Bali

Dear Ms. Rosmeilan K. S., Thank you very much for your perfect rating and kind words! We’re truly delighted to hear that your stay at Swiss-Belresort Pecatu was both pleasant and satisfying. It means a lot to us to know that we were able to meet your expectations and provide a memorable experience. We look forward to welcoming you back again soon for another relaxing getaway. Warm regards, Cut Rossi Director of Sales & Marketing Swiss-Belresort Pecatu Bali

Dear Mr./Ms. S*i,*Thank you very much for your review and high rating! We are delighted to hear that you found your stay at Swiss-Belresort Pecatu enjoyable and worth recommending. Don't worry about the photos, we hope you can capture even more moments on your next visit! We look forward to welcoming you back in the future. Best regards, Cut Rossi. Director of Sales & Marketing. Swiss-Belresort Pecatu Bali

Dear Ms. Irha B., Thank you very much for your high rating and positive review! We are delighted to know that you enjoyed the comfortable atmosphere with its garden view and our dishes, especially the oxtail soup and grilled ribs. We look forward to welcoming you back to Swiss-Belresort Pecatu Bali for another unforgettable culinary experience and stay. Best regards, Cut Rossi, Director of Sales & Marketing, Swiss-Belresort Pecatu Bali

Dear Mr./Ms. Y*a,*Thank you very much for your perfect score and positive review! We are very happy to know that the front lobby and front of our hotel are your favorite photo spots, and produce great photos. We look forward to welcoming you back to Swiss-Belresort Pecatu Bali for an equally enjoyable experience. Warm regards, Cut Rossi. Director of Sales & Marketing. Swiss-Belresort Pecatu Bali

Dear Ms. Eltine Y., Thank you for your review and rating. We are delighted to hear that you enjoyed our hotel's proximity to many attractions. We look forward to welcoming you back to Swiss-Belresort Pecatu Bali in the near future. Best regards, Cut Rossi, Director of Sales & Marketing, Swiss-Belresort Pecatu Bali

Dear Mr./Ms. A*a,*Thank you very much for your review and rating. We are delighted to hear that you were comfortable and satisfied with the cleanliness and serene atmosphere at Swiss-Belresort Pecatu. We also appreciate your feedback regarding the prayer room facilities, and will consider this as part of our efforts to continuously improve the comfort for all our guests. We look forward to welcoming you back soon. Best regards, Cut Rossi. Director of Sales & Marketing. Swiss-Belresort Pecatu Bali

Dear Mr./Ms. N*r,*Thank you very much for your perfect rating and recommendation! We are very happy to hear that you found our facilities complete and our prices affordable compared to other hotels in the area. We greatly appreciate your support and look forward to welcoming you back to Swiss-Belresort Pecatu Bali in the near future. Best regards, Cut Rossi. Director of Sales & Marketing. Swiss-Belresort Pecatu Bali

Dear Mr. Gabriel O. B., Thank you so much for your perfect score and positive review! We are delighted to hear that you were so pleased with your stay at Swiss-Belresort Pecatu. We look forward to welcoming you back soon for another excellent experience! Best regards, Cut Rossi, Director of Sales & Marketing, Swiss-Belresort Pecatu Bali

Dear Mr./Ms. R*y,*Thank you very much for your positive review and 9.1 rating. We are very happy to hear that you found our staff friendly, the location easy to find, and that you had a good experience and good value for your money. We look forward to welcoming you back to Swiss-Belresort Pecatu Bali in the near future! Best regards, Cut Rossi. Director of Sales & Marketing. Swiss-Belresort Pecatu Bali

Dear Mr./Ms. Pinggan B. P., Thank you very much for giving us a 9.4 rating and sharing your experience at Swiss-Belresort Pecatu. We are delighted to know that you enjoyed the tranquil surroundings and the overall pleasant stay. We look forward to welcoming you back soon for an even better experience. Best regards, Cut Rossi, Director of Sales & Marketing, Swiss-Belresort Pecatu Bali