8.7
Very Good
From 10,095 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.5

Location

9.0

Service and Facilites

8.7

People often mention about Ashley Wahid Hasyim Jakarta
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Distance to City Center (153)
Staff Friendliness (150)
Bedroom (138)
Accessibility (135)
Ambiance (135)
Surroundings (128)
Bathroom (128)
Hotel Area (128)
Taste (124)
Check-in/out Time (110)
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Traveler Reviews Ashley Wahid Hasyim Jakarta

Number of reviews per page
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Customer reviews
juliana
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Good area and nice room for family
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Accommodation's Reply
07 Aug 2025
Dear Mr./Ms. Julian, P.S. Thank you for your positive review. We are very happy to hear that you and your family felt comfortable with the area and room we provided. We hope you had a pleasant stay, and we look forward to welcoming you back again soon. Best regards, Raynatha Ticoalu, Hotel Manager
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Theresiawati
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
I often stay here because of its strategic location. The superior rooms might feel small to some due to their unique layout, but for me, they're just right, and most importantly, they're clean. Breakfast is consistently delicious, especially the potato gratin, which is rare in other hotels. Highly recommended.
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Accommodation's Reply
07 Aug 2025
Dear Theresiawati, Thank you for being our loyal guest and for taking the time to leave such a valuable review. We are delighted to know that you were comfortable in our superior room and enjoyed the cleanliness and delicious breakfast. Your comments regarding the potato gratin are greatly appreciated, and we will pass them on to the culinary team as motivation to continue maintaining our quality. We look forward to your next visit! Best regards, Raynatha Ticoalu, Hotel Manager
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Dwi R. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Okay and it's fun to stay at Asley
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Accommodation's Reply
03 Aug 2025
Dear Mr./Ms. Dwi R. S., Thank you for your positive review. We are very pleased to know that you felt comfortable and enjoyed your stay at Ashley Wahid Hasyim. We look forward to welcoming you back on your next visit with even better service. Best regards, Raynatha Ticoalu, Hotel Manager
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Fajar S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Comfort dan Strategic Location
1 people find it helpful
Accommodation's Reply
03 Aug 2025
Dear Fajar S. Thank you very much for your positive review and recommendation of Ashley Wahid Hasyim. We are delighted to learn that you enjoyed the hotel's comfort and convenient location. We also appreciate your appreciation for our staff's service. We look forward to welcoming you back on your next visit! Best regards, Raynatha Ticoalu, Hotel Manager
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly, the room is also clean and fragrant, the lobby looks aesthetically pleasing, overall very good, awesome, no regrets checking in at this hotel.
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Accommodation's Reply
07 Aug 2025
Dear Guest, Thank you for your positive review. We are delighted to learn that you were satisfied with the friendliness of our staff, the cleanliness and comfort of our rooms, and the aesthetic ambiance of the lobby. This review motivates our entire team to continue improving our service. We look forward to welcoming you back in the future. Warmest regards, Raynatha Ticoalu, Hotel Manager.
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C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
There are not many breakfast variations
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Accommodation's Reply
03 Aug 2025
Dear Guest, Thank you for your time and valuable feedback regarding the breakfast options at Ashley Wahid Hasyim. We apologize if the current breakfast options did not meet your expectations. Your feedback is very important to us and will be used to evaluate our service quality improvements going forward. We look forward to welcoming you back and providing you with a more satisfying experience on your next visit. Best regards, Raynatha Ticoalu, Hotel Manager
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a***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel's facilities are also very comprehensive, including a swimming pool, fitness center, and spa. The hotel's location is very strategic, close to shopping centers and tourist attractions. Overall, my stay at the Grand Majestic Hotel was very satisfying. I highly recommend this hotel to anyone looking for an unforgettable stay.
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1 people find it helpful
Accommodation's Reply
03 Aug 2025
Dear Guest, Thank you for your review and appreciation. We are delighted to hear that you enjoyed your stay. However, it seems there was a typo in the hotel name. You are currently staying at Ashley Wahid Hasyim, and we greatly appreciate your trust in choosing our hotel. We hope your positive experience truly reflects the comfort you felt during your stay with us. We look forward to welcoming you back again soon. Best regards, Raynatha Ticoalu, Hotel Manager
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H***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Strategic, clean, fragrant, comfortable.
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Accommodation's Reply
03 Aug 2025
Dear Guest, Thank you for taking the time to leave a positive review of your experience at Ashley Wahid Hasyim. We are delighted to learn that you were satisfied with our convenient location and the comfort of our clean, fragrant, and comfortable rooms. This kind of feedback is invaluable and motivates our team to continue providing the best service. We look forward to your next visit at Ashley Wahid Hasyim. Best regards, Raynatha Ticoalu, Hotel Manager
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veinels c. l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
This is the hotel I'll be staying at again if I participate in the JAKIM event next year. When I was about to participate in the race, I noticed the hotel provided refreshments before and after the race, and there were words of encouragement for those participating. A small suggestion: perhaps the fitness equipment could be expanded and the rooms could be enlarged.
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1 people find it helpful
Accommodation's Reply
03 Aug 2025
Dear Mr./Ms. Veinels C. I. Thank you for choosing Ashley Wahid Hasyim and taking the time to provide us with such a valuable review. We are delighted to learn that you were satisfied with our service, especially in supporting our guests attending the JAKIM event. Providing refreshments and words of encouragement is a small token of our appreciation, and we are delighted that it left a lasting impression on you. Thank you also for your feedback regarding the fitness facilities. We have noted these suggestions and will take them into consideration as we strive to improve our facilities for the comfort of our guests in the future. We would be delighted to welcome you back to our next JAKIM event or any other visit. Warmest Regards, Raynatha Ticoalu. Hotel Manager
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V***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Friendly staff, very helpful with complaints. Strategic location, close to shopping and culinary centers.
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Accommodation's Reply
26 Jul 2025
Dear Guest, Thank you for your positive review. We greatly appreciate your appreciation and are pleased to know that your stay met your expectations. We will continue to strive to maintain and improve the quality of our services to provide the best possible experience for every guest. We look forward to welcoming you back again in the future. Warmest Regards, Raynatha Ticoalu, Hotel Manager
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V***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The staff is very friendly, but the rooms are not soundproof. I've stayed at this hotel several times, but I've never ordered dine-in. However, the hotel is very close to one of the culinary centers.
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Accommodation's Reply
26 Jul 2025
Dear Guest, Thank you for your positive review. We greatly appreciate your appreciation and are pleased to know that your stay met your expectations. We will continue to strive to maintain and improve the quality of our services to provide the best possible experience for every guest. We look forward to welcoming you back again in the future. Warmest Regards, Raynatha Ticoalu, Hotel Manager
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s***n
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 week(s) ago
comfortable but the room is not very spacious
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Accommodation's Reply
26 Jul 2025
Dear Guest, Thank you for your review and feedback. We are pleased to hear that you enjoyed your stay. Regarding the room size, your feedback will be used to evaluate our facilities and improve them in the future. We look forward to welcoming you back again in the future for an even better experience. Warmest Regards, Raynatha Ticoalu, Hotel Manager
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RIKY
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Thank you, Mr. Esron and Ms. Sasaskia, I was able to check in early and rest in the room.
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Accommodation's Reply
26 Jul 2025
Dear Mr./Ms. Riky A. Thank you for your positive review. We greatly appreciate your appreciation and are pleased to know that your stay met your expectations. We will continue to strive to maintain and improve the quality of our services to provide the best possible experience for every guest. We look forward to welcoming you back again in the future. Warmest regards, Raynatha Ticoalu, Hotel Manager
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wardhana a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very comfortable, like a 4-star hotel
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Accommodation's Reply
26 Jul 2025
Dear Mr./Ms. Wardhana A, Thank you for your positive review. We greatly appreciate your appreciation and are pleased to know that your stay met your expectations. We will continue to strive to maintain and improve the quality of our services to provide the best possible experience for every guest. We look forward to welcoming you back again in the future. Warmest regards, Raynatha Ticoalu, Hotel Manager
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Farid R.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Maximum service, very delicious breakfast
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Accommodation's Reply
16 Jul 2025
Dear Mr./Ms. Farid R., Thank you for your positive review. We are delighted to know that you were satisfied with our service and enjoyed our breakfast. Your feedback motivates us to continue providing the best service. We look forward to welcoming you back again soon. Best regards, Raynatha Ticoalu, Hotel Manager
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R***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
I don't know why the vibe is so comfortable, especially for the Executive room. Thank you, Ashley Wahid Hasyim
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Accommodation's Reply
16 Jul 2025
Dear Guest, Thank you for your warm review. We are delighted to hear that you enjoyed your stay, especially in our Executive Room. It was our pleasure to provide you with a pleasant experience. We look forward to seeing you again at Ashley Wahid Hasyim Jakarta. Best regards, Raynatha Ticoalu, Hotel Manager
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Adilah S. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Thank you Mas Esron and Mas Ichsan, we got the room earlier so we could rest because we were tired from outside.
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Accommodation's Reply
26 Jul 2025
Dear Mr./Ms. Adilah S.P. Thank you for your positive review. We greatly appreciate your appreciation and are pleased to know that your stay met your expectations. We will continue to strive to maintain and improve the quality of our services to provide the best experience for every guest. We look forward to welcoming you back again in the future. Warmest regards, Raynatha Ticoalu, Hotel Manager
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sendy n.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It's cool, friendly service, cheap prices.
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Accommodation's Reply
16 Jul 2025
Dear Mr./Ms. Sendy N. Thank you for your appreciation and positive review. We are pleased to know that you were satisfied with our service and found comfort at an affordable price. We hope to continue providing a pleasant stay on your next visit. Best regards, Raynatha Ticoalu, Hotel Manager
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A***w
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
ok for a standard hotel in the center of Jakarta, close to everywhere.. breakfast is just so-so, needs to be improved in terms of variety and taste.. Service, especially FO, is very friendly ❤️❤️❤️❤️ thank you uuu
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Accommodation's Reply
10 Jul 2025
Dear Guest, Thank you for your positive review. We are delighted to hear that you enjoyed our clean, fragrant room and enjoyed a good night's sleep. We also appreciate your appreciation for our service. We look forward to welcoming you back soon. Best regards, Raynatha Ticoalu, Hotel Manager
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M***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Maintain the best quality and service
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Accommodation's Reply
10 Jul 2025
Dear Guest, Thank you for your positive review. We are delighted to hear that you enjoyed our clean, fragrant room and enjoyed a good night's sleep. We also appreciate your appreciation for our service. We look forward to welcoming you back soon. Best regards, Raynatha Ticoalu, Hotel Manager
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Number of reviews per page
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