The hotel staff was rude, entering the room without permission.

Good and comfortable, friendly, and the location is quite easy to reach.

Nice and comfortable hotel. Perfect for a staycation.

The hotel staff were very friendly and helpful with the check-in process, especially Rima. Thank you so much for your kind and professional assistance in checking me in at the Vasa Hotel.

The food is delicious and the room service is 24 hours, so you don't feel like going anywhere because the facilities in the hotel are very complete.

I really enjoyed staying at the Vasa Hotel. The hotel is beautiful, clean, the staff is friendly, and I received a birthday treat from Vasa yesterday. Thank you, Vasa Hotel.

Ok, nice location. Complete facilities.

The hotel's location is very strategic. However, the room ambiance is a bit less modern, so I didn't like it. The room is quite spacious. However, tissue paper in the room is a bit difficult to find, whether in the standard room, suite, or apartment, because I've tried all three room types. The food menu is not very varied. The waiters are only friendly on the first day. On the last day, they didn't pick up the empty plate I finished and put aside even though they kept passing my table, but they seemed to pretend not to see it. Even though it wasn't very busy at that time. Perhaps the service can be improved in the future.

The hotel is clean and the beds are comfortable.

My best choice of hotel in West Surabaya 👍

The hotel is nice and clean. The service is friendly and fast. Thank you, Vasa Hotel.

The staff were friendly and helpful upon check in. The hotel was also clean but the car park was far away.

The room is clean and the staff is friendly.

Had an amazing stay at Vasa over the last weekend. Great facilities. Quite impressed with how clean and spacious the room was and how attentive the staffs are! Close to cafes/food places/malls. Highly recommend staying here!

Nice hotel and very clean and the service very good

Just turn around and go straight to the toll road if you want to go to the airport. It's close to everywhere 😍 and it's definitely very clean. The Chinese restaurant is really good 🤍

The hotel is clean, the staff is friendly, and the parking is spacious.

We enjoyed an absolutely exquisite stay at Vasa Hotel. The staff’s demeanor was consistently welcoming, and the rooms were spotless. The breakfast buffet offered a superlative selection of dishes, and the location is ideal for those visiting Pakuwon Mall. A special commendation to the management team for their honesty and efficiency in notifying us about our forgotten belongings post-departure. A truly distinguished experience.

Nice to stay at Vasa with excellent hospitality

Great service. The pool view is also great. Top