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Masada Village

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Overall Ratings & Reviews Masada Village

Traveloka (2,094)

7.9

Pleasant

From 2,094 reviews

Provided by travelers on

Cleanliness

7.7

Room Comfort

7.9

Meal

7.9

Location

8.1

Service and Facilites

8.2

People often mention about Masada Village

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Ambiance (66)

Staff Friendliness (58)

Bedroom (47)

Surroundings (46)

Family Friendly (40)

Bathroom (38)

Hotel Area (38)

Accessibility (35)

Room Space (35)

Wifi (33)

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Traveler Reviews Masada Village

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Customer reviews

A***d

8.4

/10

Reviewed 2 week(s) ago

Comfortable, but the Wi-Fi is not very good.

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1 people find it helpful

m***a

Leisure

8.5

/10

Reviewed 6 week(s) ago

Maybe for glamping, the blanket can be thicker like a bedcover, because with very cold weather the blanket facility is thin.

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Sudhyantoko

Staycation

9.4

/10

Reviewed 6 week(s) ago

Access from the highway is not that far, to Masada the road is uphill, to the glamping is at the very top, the vehicle must be in good condition, the glamping is good, there is a water dispenser, an en-suite bathroom with a water heater is really nice, the price is cheap and you get complete facilities. The night view is unbeatable, it's really great. It's really cold at night, you have to order a campfire. The downside is there are insects at night, I like to go into the glamping, which is normal because there are lots of trees in the forest. Next time I'll come here again.

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1 people find it helpful

I***h

Leisure

10.0

/10

Reviewed 6 week(s) ago

Absolutely everything was amazing. The service, the location, the rooms, the access, the price, the swimming pool, and the playground. Everyone was absolutely delighted.

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Rinjani S.

Staycation

9.7

/10

Reviewed 6 week(s) ago

Good, but the mattress probably needs to be replaced.

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R***u

8.5

/10

Reviewed 7 week(s) ago

The atmosphere is cool, the staff is friendly, the rooms are okay, but the TV is not a smart TV yet and the channels are still limited, the wifi is also fast.

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Verified Traveler

Transit

10.0

/10

Reviewed 7 week(s) ago

Very comfortable, quiet, and far from the noise. If I ever go to Puncak again, I'll definitely stay here.

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1 people find it helpful

L***y

Staycation

9.4

/10

Reviewed 8 week(s) ago

The staff was quick to respond when the bathroom was having problems, everything was fine👍🏾

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t***n

Staycation

9.4

/10

Reviewed 8 week(s) ago

The hotel is comfortable, located on a mountain top near the forest.

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A***A

9.4

/10

Reviewed 13 week(s) ago

The view is really nice.. Clean..

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2 people find it helpful

r***o

Staycation

7.8

/10

Reviewed 14 week(s) ago

Many facilities need maintenance, such as the sink faucet that makes a very annoying noise. Then in the bedroom and bathroom there is a lot of mold on the walls. The worst thing is there is a very large centipede on the ceiling. I have told the staff who deliver food but they just ignored it. Yesterday I tried glamping bell tent number 2. The view is good, you get pine trees, mountain views and city lights. Wi-Fi is good all the way to the glamping area. You can order food from the cafe and have it delivered to the glamping.

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4 people find it helpful

Dormiana M.

Leisure

8.5

/10

Reviewed 16 week(s) ago

the view is the best, super cool

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1 people find it helpful

Accommodation's Reply

28 Jan 2026

Dear valued guest, Thank you for choosing Masada Village as your vacation destination. We appreciate your positive feedback and five-star rating. We hope to welcome you back again soon. Thank you! The Masada Village Team

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M Idris

Leisure

9.4

/10

Reviewed 16 week(s) ago

I come here almost every year 🤭 this is glamping 3, usually I choose glamping 5 or 1

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Accommodation's Reply

28 Jan 2026

Dear Valued Guest, Thank you for choosing Masada Village as your preferred vacation spot. We appreciate your positive review and five-star rating. We sincerely hope to welcome you back to Masada Village again. Sincerely, The Masada Village Team

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H***i

5.4

/10

Reviewed 16 week(s) ago

The view is good in the camping area. But if you come here, you'd be better off staying in a glamping or camping area. The rooms aren't worth it for the price above 500, in my opinion. 1. The view is obscured by roof tiles and banana leaves. 2. The room smells. 3. The mattress is uncomfortable, the springs are already visible, so your body aches when you wake up. The pillows are also thin. There are no bolsters, and the blanket is thin in the cold air. 4. The cooking utensils are okay, but please provide two plates and glasses, not just one. There are two people staying, and the room is for two. 5. The staff keeps coming back and forth, but no one takes the initiative to fill the empty gallon jug in front of the room. Why are they always complaining? 6. The hot water only comes on for a minute. If you leave soap on for a minute, the water goes cold again. I told the staff I have to wait another 30 minutes for it to come on. It's always like this, so showering is uncomfortable. 7. Other people's used washing soap and sponges, so they're really dirty...

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1 people find it helpful

Accommodation's Reply

28 Jan 2026

Dear Valued Guest, Thank you for choosing Masada Village as your accommodation. We apologize for any problems and inconveniences you may have experienced during your stay. Your feedback regarding the room condition, bedding comfort, tableware, staff service speed, and hot water issues has been taken seriously. We will conduct a comprehensive evaluation with our operations and housekeeping teams to improve our standards of cleanliness, room amenities, and service speed for all guests. Your feedback on bedding and amenities will be invaluable in our improvements, ensuring that the facilities provided are appropriate for the price and guest count. We will increase the rigor of room inspections before guest arrivals to ensure all amenities are in good working order and clean. We sincerely hope you will return to Masada Village, and we look forward to making your next visit even more memorable. Thank you so much for your valuable feedback, which is crucial to our efforts to improve the quality of our service and amenities. Sincerely, The Masada Village Team

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Dormiana M.

Leisure

8.2

/10

Reviewed 17 week(s) ago

The view is a winner, it's like we're on a mountain peak looking down, the residents' houses are shining brightly, sparkling, and look beautiful from Masada Village. I recommend it. The finale is on New Year's Eve, like a sea of fireworks.

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Accommodation's Reply

28 Jan 2026

Dear Valued Guest, Thank you for choosing Masada Village as your vacation destination. We appreciate your positive rating and review. We hope to welcome you back to Masada Village again. Sincerely, The Masada Village Team

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Y***i

Leisure

9.1

/10

Reviewed 17 week(s) ago

Alhamdulillah... the New Year's MLM moment at Masada was truly memorable. Welcoming 2026 with joy.

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1 people find it helpful

Accommodation's Reply

28 Jan 2026

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f***q

8.5

/10

Reviewed 17 week(s) ago

The highest point in Bogor, Masada Villa is the best choice for year-end holidays or weekends.

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Accommodation's Reply

28 Jan 2026

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S***i

9.7

/10

Reviewed 19 week(s) ago

when I'm here I feel at peace and I want to stay longer, what can I do with my budget that doesn't want to stay long?

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Accommodation's Reply

28 Jan 2026

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m***a

Staycation

9.4

/10

Reviewed 22 week(s) ago

The hotel staff was very friendly, and even if I ran out of gas, they handled it quickly and well. To access the road from the red house, turn right and go uphill to Masada, so your vehicle must be in good condition. It's not too steep, but it's still uphill. The Pine Executive Villa offers clean rooms, a fully equipped kitchen (stove, plates, frying pans, pots, mortar and pestle, spoons, forks, knives, cutting boards), a water dispenser, and a clean bathroom. The only downside is the floor is a bit slippery, so be careful. There are no tissues, so bring your own. The rest of the place is great, and the view is stunning. The fog subsides by 4 o'clock, making it cold without air conditioning.

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2 people find it helpful

Accommodation's Reply

28 Jan 2026

Dear Guest, thank you for your positive review of our hotel. We sincerely apologize for the inconvenience caused by the slippery bathroom floor and lack of toilet paper. We will review this issue and work with our housekeeping team to ensure the bathroom floor is always dry and non-slip, ensuring your comfort and safety. Please feel free to contact our team at any time during your stay if you require further assistance. We appreciate your valuable feedback and look forward to welcoming you back for an even more satisfying stay. Sincerely, Masada Village Team

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N***a

9.7

/10

Reviewed 25 week(s) ago

It was very memorable camping there, the view was beautiful, the air was cool and fresh, the staff were very helpful and friendly...

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1 people find it helpful

Accommodation's Reply

25 Nov 2025

Dear Valued Guest, Thank you for choosing Masada Village as your vacation destination. We appreciate your positive rating and review. We look forward to welcoming you back to Masada Village. Best regards, Masada Village Team

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